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Procter & Gamble

Procter & Gamble review: Bounty paper towels ( 1 comment)

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8:30 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

The shrinkflation of your paper towels in my zip code is despicable. Yes, 32092 is a fairly affluent area, BUT I am a single father of 4 who has raised his kids on his own for 8 years. My 2 eldest are now in college in Tuscaloosa, and when I moved them in it hit me — there are literally twice the amount of paper towels in Tuscaloosa per roll than in Saint Augustine. Don't believe, me, check it out. Actually, you already know this as it is a profitability strategy. I estimate I have spent $10,000 on Bounty paper towels in my life. This is my first comsumer complaint. It's so aggregious I have to say something. I have been a loyal "quicker picker upper" my entire adult life. I am at the point where I had to mention this and sadly must consider purchasing inferior brands going forward simply on principal but also because everything is so expensive these days I am being stolen from in a way I cannot afford. You should do better. Your company and this brand are so presitgious it's shocking you're doing this

Claimed loss: thousands........

Desired outcome: lifetime supply of paper towels

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F. Green
3 comments
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Oct 16, 2024 5:14 am EDT
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Reach out to Procter & Gamble’s customer service with this feedback, providing specific details about the differences in product size between your area and Tuscaloosa. Emphasize your long-time loyalty and frustration with the shrinkflation. Request clarification on the pricing and packaging strategy, and express that you’re considering switching brands due to this experience.

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  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 13, 2025
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Procter & Gamble Category
Procter & Gamble is ranked 2 among 167 companies in the Beauty and Well-being category
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