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Procter & Gamble complaints 357

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3:17 am EDT
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Procter & Gamble Viakal TV advertising

I wish to complain about your banal, demeaning and grossly offensive TV advertisement in Italy (a women prancing about, cleaning a bathroom). I will NEVER buy this product until and when your ad 'gurus' update their ideas about women in the 21st century, as reflected in the advertising of Viakal (and related products).

jane.o.[protected]@usa.net (Palermo; reply welcome)

Desired outcome: Your advertising should reflect the lives of educated and empowered women in the 21st century.

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4:49 pm EDT

Procter & Gamble Always discreet

Always discrete pads say in hidden, small letters "lightly scented."

I got my money back! I have perfume allergies, as many do, and I think this should be clearly stated on the front cover.

Plus, I don't think it smells nice.

I had a similar thing with laundry detergent, and was delighted to learn all — free, clear solved my laundry problem. Had to rewash all my clothes and sheets!

Desired outcome: Change the cover to disclose fragrance warning

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8:30 pm EDT

Procter & Gamble Tide pods 3 in 1

I just grabbed the last pod and threw it in the wash. Before I toss the container I look in to see a BUG that has laid EGGS and THIS is what I've been mixing my clothes in with? I'm mortified! I have pictures

Desired outcome: Refund in full

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7:05 am EDT

Procter & Gamble I have bought several Febreeze Air in the spray bottle and they stop working when about half of the liquid is gone.

You can see there is liquid still in the container and nothing comes out when you try to spray . Over the years, I have had several bottles that this happens to. The product name Is Febreeze Air.

Desired outcome: Would like to receive free coupons for a few bottles or send a few free bottles in the mail.

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7:16 pm EDT

Procter & Gamble Tide pods

In around 2009 I wrote to them and sent them a sketch of tide pods, they wrote back saying sorry were not interested. I kept the letter in a safe place together with a copy I had mailed to myself certified with signature requested. Anyway after a few years P&G made the machine to create tide pods, I wrote to them multiple times with no response, when I saw the tide pods in the supermarket I became so depressed that I tried to take my own life, I was so broke and to see that an employee or the company sold my idea that they claimed not interested in, I became devastated, what saved me was to look at my kids then say veronica don't be stupid don't leave these kids without a mother, so I'm still here and with lots of product ideas that will probably bring me some business. Hurricane sandy wiped all my proof away since then I file provisional patents for every letter. God and I know I created the pods, and P&G knows I created it. I would like to discover if one of the worker that read the mail sold it to them. That company tries to steal other people's ideas, not just pods. I write to them with no response
my name is Veronica Motta [protected] 7970

Desired outcome: i want all people to know on social media what they have done to me and make them stop.

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5:09 pm EDT

Procter & Gamble tide HE/Oxy container

I purchases the HE/OXY Tide. Love the product, but whoever designed the container should have been fired before the product was every allowed to reach production lines.

Double opening container is an ok concept. Measuring cap with two openings, Horrible horrible Idea.

You measure out your tide and the remaining liquid seeps down your bottle and onto the surface of your cabinets. There is no way to successfully remove all the tide from the inside of the cap or the outside of the bottle or a cabinets. The next time you pick the tide up it is like handling slick slime. And of course with teenagers it hits the flood and then the real mess begins. BAD DESIGN - WILL NOT BUY AGAIN EVER.

Desired outcome: Cancel that design.

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9:41 am EDT

Procter & Gamble Tide 3 in 1 pods

I have used these pods as a convenient way of measuring detergent required. Mostly it has gone well but I had a terrible experience when changing bedding for quick turnover as other family member were arriving the next day.

One pair of double sheets and one pair of single sheets were ruined. Frustrating afternoon spent trying to redeem items and not succeeding.

Through this experience, I have come to realize also what happed to a load of high quality dark towels that ended up with blotches of discolouration on every towel. I no longer use these for visiting friends and family.

These pods are expensive. I use them as directed. I can no longer trust them, nor recommend them.

I wish to file a complaint and request for reimbursement of cost of replacement items.

Anne.

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8:30 am EDT
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Procter & Gamble Batteries - AAA, AA. D, 9V

I have had numerous high value items damaged or destroyed by leaking
Duracell batteries

Destroyed
- geiger counter
- emergency short wave radio
- high powered lasers (3)
- High powered flashlights (2)

Damaged
- 8 inch Schmidt-Cassegrain telescope tracking motor
- vintage geiger counter

For years, Duracell was my go to brand but I will never allow another in go into ANY of my devices. I've incurred hundreds of dollars in device repair and replacement.

Desired outcome: Duracell goes out of business

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7:53 pm EDT

Procter & Gamble Pert Plus

I have sent two previous emails about this product without any response. No emails have been in my spam folder, as I have checked. To update you on those previous emails, your product is not the same as it has been for the last 15 years I've been using it. It seems like the conditioner is missing. The color is not even close to the previous product. I have included photos with every email and have sent them here also. Pert used to be not a "squeaky clean" shampoo. With the conditioner it never did this. Please respond to this complaint as no one has done before.
Mike Griffith

Desired outcome: Email response

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MaryHB
BELLEVILLE, US
Oct 30, 2021 10:09 pm EDT
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I agree 100%. I just wrote a complaint too.

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P
5:29 pm EDT

Procter & Gamble Flash Speedmop

After using this just the one time in our one bedroom flat the pad has dried up so are they a one time use because if so the they are a complete waste of money.
I would like to know if you have any suggestions as how to stop this or if they are just to be used the one time as the purchase of this utensils have been totally pointless.

Desired outcome: A reply

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3:19 am EDT
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Procter & Gamble AA Batteries

Brought a brand new 4 x pack of ultra alkaline AA batteries. Installed them into a card shuffler, loaded cards into it and pressed the shuffle button.
After about 10 seconds of shuffling there was a loud Bang from within the unit (of course the shuffle button was released immediately).
Removal of the battery cover revealed one of the batteries had "crapped itself" (a technical term...) and had a heap of vaseline type goo within the battery holder. Knowing it was probably an alkaline caustic based goo I immediately scooped out the majority and washed off the remainder.
As an electronic engineer I opened the shuffler to see what went bang and there is a motor and switch and nothing else to go bang (the motor was still ok) I measured the batteries 2 x 1.57V 1 x 1.54V and the "crapped" cell 1 x 0.85V. Over too many years to remember I always used duracell coppertops due to them never leaking - what have you done? It appears from all the complaints I see online, recently that your production/quality has nosedived a bit. Picture shows faulty battery to the left. Only batch type number I could find was 1009543.

Desired outcome: Please deliver top quality batteries again, replacement of shuffler & batteries would be nice - the alkaline corroded it a bit

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8:38 pm EDT

Procter & Gamble Duracell AA batteries

Duracell batteries AA ruined my remote controls and my flashlights after three months Unfortunately the mag lights you can't even get them apart to clean them so they're trash and so are the remote controls because it damage the circuit boards One of them goes to the antenna and the television and the other two remotes are LG remotes for smart TVs the flashlights were mini mag lights after open the bottom cover cannot even get the Batteries to even budge beat the hell out of them we're basically trash after that my mailing address is 7130 borie lane Rembert South Carolina 29128

Desired outcome: Replace the remote controls 2 at $25 apiece and the flashlights were to $13 apiece

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10:45 am EDT

Procter & Gamble Duracell Optimum Batteries

I purchased the Duracell Optimum batteries a few months ago and noticed acid leaking from several of them. I tossed them out and kept the remaining batteries. A few days ago I went to replace a battery and saw that the remaining 6 of the 12 originally purchased are completely covered in acid leaking from the batteries. I'm not happy about this as my understanding was that these batteries were supposed to be the best. I have included 2 pics of what I'm left with.

Desired outcome: Replacement of the batteries.

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8:56 am EDT
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Procter & Gamble Olay soap bars

Hi there!

I normally do not buy olay soap bars, but I decided to give it a try. I bought 2- 6 bar packages at CVS.
I used it in the shower and after I rinsed it off, my skin felt awful, dry, my hand was unable to smoothly run across my skin, it is hard to explain, but needless to say, I am not pleased. I tried a box from the other package also, same result.
My 10 year old daughter will be using real soap now, instead of kids body wash, and I bought several bars of this in hopes she would be using it in her shower as well, but I will not let her use it either.

CVS will not let me return open packages. Is there any other types of bar soaps you have that will leave my skin smooth?

I am at work currently, but I can send a photo of the receipt or even the boxes of soap.

Thank you for your time,

Lori Lampert
lori.[protected]@gmail.com

Desired outcome: Refund, coupons?

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10:35 am EDT

Procter & Gamble Fairy platinum all in one dishwasher tablets

I purchased the tablets from Asda this week after three attempts of using them in my dishwasher they did not dissolve leaving the tablet glued to the tablet dispenser and the powder part lying on the floor of the dishwasher. I usually use this without this problem I wonder if a production batch is faulty.

Desired outcome: Pack of 25 tablets replacement

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3:26 am EDT
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Procter & Gamble No response to my phone call complaints

I bought two toothbrushes in December, one for husband a Braun Genius 900 and a different model for myself. My brush has worked perfectly from day one.
My husbands has been sent back and replaced 4 times in the last 7 months.
The one they sent back in May lasted about three weeks. I phoned customer service again 22nd June 2021. I have since phoned them very week and all they say is my case has been escalated, I keep telling them I want a refund, they completely ignore me. I know my husbands toothbrush is faulty, he has to charge it every day, my toothbrush last for at least three weeks, using it twice a day.
I am sorry I did not keep a record, more fool me, but I know they have one, they read it out to me. I have a case number, [protected]

Desired outcome: Refund

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11:40 am EDT
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Procter & Gamble Fairy dishwasher tablets

I recently bought a pack
Of dishwasher tablets and after many years of using your brand I was very disappointed with this packet.
Nearly every single pouch was attached to another one and if you tried to separate them, they would end up splitting and become unuseable.
I have had a few of these before in a packet but not as many as this! I would say that over half the packet was stuck together and therefore unable to Be used.
Please reply to [protected]@gmail.com.
I can send you a photo of the packet if required.

Desired outcome: Refund or voucher

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10:33 am EDT
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Procter & Gamble Ultra downy

Purchased Ultra Downy (197 load) at Costco. Product is very thick had to add water to product to get it to pour out of dispensing cup. We have continued to use product adding water to dispensing cup as well as container to help thin product.
Recently both my wife and I are feeling itchy spots on upper back.
we have discontinued use of this container.
Why is this particular containers product thick? What would cause this issue?
Any help is appreciated

Desired outcome: Replace

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1:46 pm EDT

Procter & Gamble dawn ultra

I am complaining about the dawn ultra handle on my spray bottle. It is terribly weak plastic. It bends when you try spraying it. It is terrible. I can hardly spray it. I have had other bottles of the ultra dawn spray bottles and they weren't made of such weak plastic. So could you send me a good bottle. The bar code was [protected] Dawn Ultra Platium free power wash.
Thanks
Pat Lowe
1756 Grayrick Dr
Cincinnati Ohio
45231
[protected]

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6:35 am EDT
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Procter & Gamble Ariel original liquid detergent

I bought Ariel original liquid from Tesco New malden London because it said 54 washes, I usually buy the Ariel powder. I noticed it smelled bad, I did 2 washing, the smell became more intense it stung my eyes.
I put the washing out to dry. When dry, it still smelled awful & continue to stung my eyes. (I dont have any allergy).
This awful smell of chemicals didnt disappear, I had to rewash the clothes & they still smell, we had to keep the windows open all day & most of the evening.
I took it back to Tesco where the lady at the desk wearing glasses also had stinging eyes.
I am very annoyed that you dare selling a harmful product. You are a shameful company & I have written to Which mag & Trading Standard.
I am sure these chemicals being harmful to humans must be harmful to the environment. I will enquire about that & contact as many people as I can to warn them.

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Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review Fabreze Plug-In was posted on Apr 9, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 361 reviews. Procter & Gamble has resolved 18 complaints.
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    South Africa
    +82 269 406 000
    +82 269 406 000
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    South Korea
    +886 287 806 388
    +886 287 806 388
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    Taiwan
    +66 26 645 000
    +66 26 645 000
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    Thailand
    +971 43 349 993
    +971 43 349 993
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    UAE
    +84 88 225 678
    +84 88 225 678
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    Vietnam
    +54 13 230 600
    +54 13 230 600
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    Argentina
    +55 113 748 0264
    +55 113 748 0264
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    Brazil
    +52 57 242 000
    +52 57 242 000
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    Mexico
    +502 332 7252
    +502 332 7252
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    Central America (Guatemala
    More phone numbers
  3. Procter & Gamble address
    1 Procter and Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
Procter & Gamble Category
Procter & Gamble is related to the Beauty and Well-being category.

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