fries and chicken sandwich
My family went to Popeyes tonight November 2nd to get the family tender meal with two sides and a chicken sandwich. We had ordered the meal 20 minutes before we arrived. When we pulled up to the window they informed us that they were out of the chicken sandwich but did not have our order. So we were parked to wait while they made our meal. After 30 minute...
Read full complainttwo 2 piece snacks
I have visited this location on several occasions and was given old and undercooked chicken. The night time staff has intentionally given me old chicken on several occasions. I have gotten chicken from this specific location that was still pink inside with broken bones and hard. The managers were rude and did not care about being reported to corporate. I...
Read full complaintservice
Yes this is the second time I've been do your store in Pittsburgh on Wharton Street and both times I've gotten home and they forgot several items in my large orders today is November 3 I was one of the first customers of the day and they have no green beans no mac & cheese no coleslaw and they screwed my order up again where I live in Pittsburgh there i...
Read full complaintI never received my refund.
I had placed the order on Sep 30 and the order was not approved but they charged my credit card already, after an hour when I did not get any order confirmation, I requested a cancellation and they said they would refund it back to my card for which it been over a month and I have not received my money back.
I contacted the support and there was absolutely NO HELP.
All they did was left the conversation and said, we have already refunded the money.
Very bad service and I will never ever order from this app and will make sure people know who bad the service is and the company is not even capable of helping.
Worst Experience!
service / poor management
On 10/20/2019 at 6:31pm I placed a order in drive thru Cashier informed me that i would have to wait 5 min i responded That would be fine, while waiting i witnessed 2 employees entering several vehicles 15 min employees re-entered the restaurant i proceeded to go through the drive thru the cashier walked away Another employee is wiping the hot table off...
Read full complaintharassment
Iam having problems with the workers here they keep harassing me and making verbal remarks telling people i do drugs its really devastating that i have to go though this every day this is the 3rd time i made a complaint i just want to be left alone the names are kiera, brittany, Bobby, sky, vivky please do something on this matter please thank you and god bless
Read full complaintdrive thru customer service
This location is the worst popeyes I ever been and i'm from new orleans. The manager ms. P had the worst attitude ever and didn't even greet me as I approached the drive thru. This is not a good representation of popeyes business. This is my first time and last time visiting this location. I also left a voicemail for the area supervisor with my concerns. Thank you
Read full complaintfood and service
Hi,
My name is Ekta Aggarwal and i would like to file a complaint about the popeyes on highway 7 near hero certifies burger Markham. I went there today and ordered chicken and a drink after having two pieces i started feeling vomitish and when i took off the outer covering of the chicken there was froth kind of a thing on it. When i came back home i was vomiting and had a terrible stomach ache. I am 9 months pregnant so i am really worried will be visiting the doctor tomorrow. I have attached a pic and have also hot those pieces home. This place is very dirty all the time and today their food was also not fit to be eaten. Please take necessary steps as this place can give people infections.
lack of new sandwich!!!
I am extremely frustrated and disappointed. You took the chicken poboy off the menu. Which would of been ok if you actually had available what was replacing it! Having to go to various oregon locations wasting time and gas to find out no chicken sandwiches. The only reason why i wanted to go to popeyes.. So now i am a very disapointed and mist likely ex costumer...
8 pieces chicken
September 3, 2019 at 2100H. Walked into store (Woodlawn, Guelph), no costumer and it's raining. Bought a 8 pieces chicken paid CAD 22.++. Service crew prepared my order but I noticed he is pushing away bigger part chicken and putting small pieces in the box, then he handed to me. I open the box and told him that I paid 22.++CAD and these are too small. He told me that this is the combination. I will attached the pictures and see it yourself if you will pay even 20.00 for this order. Louisiana Popeyes kitchen has good reputation when it comes to fried chicken and I order alot, but with the order I got today versus the amount I paid is not fair. If this will be the type of chicken (too tiny) that you will be serving to the consumers, this will leave a not so great experience and impression.
service slow - 13 minute wait from drive thru to receive order
Subject: 13 minute wait from drive thru to receive order
Popeye # 12974
Order 52 drive thur
After waiting 10 minutes outside for my order I went inside. Received my order in 13 minutes.
This is the 2nd bsd experience I have had at this store location. Other Popeye's have much better service. Ever since this location opened it has had issues with customer service; last time entered and charged the wrong prices.
This location happens to be the closest to my house, but I don't know if I can keep trying this location hoping for the best.
Disappointed customer,
Richard Petit
[protected]@gmail.com
overall poor service
Services at this location are: 1. Poor customer service 2. Very slow and employees don't have any sense of urgency to serving customers. 3. Frequently out of items 4. Frequently no straws or tea prepared 5. Poor food handling habits 6. Never prepared for high traffic hours 7. Multiple employees on break during peek hours. 8. Frequently given incorrect change or no change when due.
Read full complaintrude, ignorant "manager" (allegedly)
The store has been out of chicken sandwiches since yesterday. I called this morning to find out if more chicken patties had come in, and the girl on the phone said NO! In a rude way, and slammed the phone down. Didn't give me a chance to ask anything else. I called back to speak with the manager, and the same girl who answered previously, got on the phone...
Read full complaintthe lady that took my order.
To whom this may concern: I went to the drive through yesterday at store #4860 :7330 John Leblanc Blvd on August 25th, 2019 at 12:17 pm. First, I was rudely greeted. Not only that the whole time the person that was taking my order was giving me an attitude and was being very rude on the intercom speaker. There were also many times where she had cut me off...
Read full complaintBoth the food and the extremely rude manager lady working on 8/25/2019 at 3:22 pm
We went into the drive thru. My husband ordered for $20.99, an 8 piece spicy order and told them to replace the thighs and backs with wings (we would have paid if there was a charge, that was not a problem). We came home and had wings and 3 large very greasy backs. The backs had been placed into the box without even being drained of grease. Grease wa...
bad service and order
I was in the drive thru with 3 to 4 cars behind me, on my turn I wanted a few spicy chicken sandwiches but they were out and people were leaving out of the line because of that, so I ordered a 4 pc all white, a large green bean and a large red beans and rice, got to the window I gave the cashier (Glenda) my debit card, while sitting there I noticed a...
Read full complaintnot selling advertised menu item
I have been seeing the advertisement for the $5.00 shrimp box for the last week or so on TV. Today, being Friday I visited Popeyes in Carencro, LA.
I wanted to purchase the shrimp box because I do not eat meat on Fridays. The waiter told me they were not selling the shrimp box yet. I was fabler-gasted, telling him they have been advertising this on TV. He told me I could order a surf and turf (chicken fingers and shrimp). If they have shrimp for the surf and turf why do the not have shrimp for a shrimp box? Is this some kind of bait and switch or false advertising ? I left the Popeyes and went to Hardy's next door. To say I am upset with Popeyes is an under statement.
service
My husband and I went to Popeyes in new Iberia, la. On Wednesday July 31, 2019 at 9:00 pm my husband went in to order because drive thru line was long. He ordered 3 piece white dinner and chicken sandwich. 7 people after him ordered and their orders were filled before his. This is unacceptable to both my husband and I because we pay good money for this place as we go there often. I have a picture of what my bun for sandwich looked like and it was not acceptable to me.
the district manager betty
I been working with Popeyes almost 2 yrs and LAST week Betty took over the store and i been having so many problems WITH her first she wants to cut my hours and then she hire alot of new people and giving my hours to them. So i aak for a transfer to another closer store to where i live she agreed to me getting it then she wrote me up 3 times. Really for no...
Read full complaintcustomer service/ ad
I always try to avoid coming to this location because the customer service IS HORRIBLE. I've worked in customer service for over 10 years and I've never seen anything like this. Then the $10 Bigger Box includes 2 pies as well, I noticed that I didn't have mine and the manager rudely stated that their location doesn't participate with giving out pie...
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