Popeyes reviews and complaints 3
View all 1327 complaintsPopeyes - How run down the building is.
Sept,23 2023. I was there about 330 my husband and I went in to eat. After we ordered he took a seat and I used the restroom which was dirty and smelled of urine. I sat down and waited for our food. The ceilings are covered in possible black mold throughout the dining room. It made it very uncomfortable to eat. One worker was on break and kept touching her head then went to the back and started working didn’t bother to wash her hands. For a building only being 6 yrs old it was very disappointing.
Popeyes - Customer service
At about 1230 on 6/9 I went thru and asked for a a breadt and 2 legs and a popcorn shrimp meal. The attendant said the only side they had was fries and mashed potatoes, and only diet come and they didn't have popcorn shrimp. I said we'll just ring me for the chicken and that'll be fine. She said she couldn't ring just the chicken. If you don't have what the customer wants you try and accomadate. These ghetto attitudes in theses customer service environments make me not want to go to another popeyes. It's always something and they have the worst attitudes.
Desired outcome: Keep your store stocked. Don't let those rachet people be the face of your business
Popeyes - chicken sandwich
I called Popeyes 2 hours before I went there to see if they had chicken sandwiches left, and waited in line for 2 hours waiting on a chicken sandwich, just to get up to the window, just to hear that they were out of them. Lady on the phone said that, as long as I made it before 6pm. What a waste of time, and bad customer service for not letting people in the line know that they were out of them.
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