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Popeyes Louisiana Kitchen Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

The Restaurant Brands International, Inc.

400 Perimeter Center Terrace NE Suite 1000
Atlanta
Georgia
United States - 30346

Customer Support Phone Numbers

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Popeyes Louisiana Kitchen Complaints & Reviews

Popeyes Louisiana Kitchen / harassment

Al
Oct 06, 2019

Iam having problems with the workers here they keep harassing me and making verbal remarks telling people i do drugs its really devastating that i have to go though this every day this is the 3rd time i made a complaint i just want to be left alone the names are kiera, brittany, Bobby...

Popeyes Louisiana Kitchen / drive thru customer service

Ne
Oct 03, 2019

This location is the worst popeyes I ever been and i'm from new orleans. The manager ms. P had the worst attitude ever and didn't even greet me as I approached the drive thru. This is not a good representation of popeyes business. This is my first time and last time visiting thi...

Popeyes Louisiana Kitchen / food and service

Ek
Sep 13, 2019

Popeyes Louisiana KitchenHi, My name is Ekta Aggarwal and i would like to file a complaint about the popeyes on highway 7 near hero certifies burger Markham. I went there today and ordered chicken and a drink after having two pieces i started feeling vomitish and when i took off the outer covering of the chicken...

Popeyes Louisiana Kitchen / lack of new sandwich!!!

Br
Sep 05, 2019

I am extremely frustrated and disappointed. You took the chicken poboy off the menu. Which would of been ok if you actually had available what was replacing it! Having to go to various oregon locations wasting time and gas to find out no chicken sandwiches. The only reason why i wanted to...

Popeyes Louisiana Kitchen / 8 pieces chicken

Ra
Sep 03, 2019

Popeyes Louisiana KitchenSeptember 3, 2019 at 2100H. Walked into store (Woodlawn, Guelph), no costumer and it's raining. Bought a 8 pieces chicken paid CAD 22.++. Service crew prepared my order but I noticed he is pushing away bigger part chicken and putting small pieces in the box, then he handed to me. I open...

Popeyes Louisiana Kitchen / service slow - 13 minute wait from drive thru to receive order

Ri
Aug 27, 2019

Subject: 13 minute wait from drive thru to receive order Popeye # 12974 Order 52 drive thur After waiting 10 minutes outside for my order I went inside. Received my order in 13 minutes. This is the 2nd bsd experience I have had at this store location. Other Popeye's have much better service...

Popeyes Louisiana Kitchen / overall poor service

Ma
Aug 26, 2019

Services at this location are: 1. Poor customer service 2. Very slow and employees don't have any sense of urgency to serving customers. 3. Frequently out of items 4. Frequently no straws or tea prepared 5. Poor food handling habits 6. Never prepared for high traffic hours 7. Multiple...

Popeyes Louisiana Kitchen / rude, ignorant "manager" (allegedly)

Ki
Aug 26, 2019

The store has been out of chicken sandwiches since yesterday. I called this morning to find out if more chicken patties had come in, and the girl on the phone said NO! In a rude way, and slammed the phone down. Didn't give me a chance to ask anything else. I called back to speak with the...

Popeyes Louisiana Kitchen / the lady that took my order.

Di
Aug 26, 2019

To whom this may concern: I went to the drive through yesterday at store #4860 :7330 John Leblanc Blvd on August 25th, 2019 at 12:17 pm. First, I was rudely greeted. Not only that the whole time the person that was taking my order was giving me an attitude and was being very rude on the...

Popeyes Louisiana Kitchen / Both the food and the extremely rude manager lady working on 8/25/2019 at 3:22 pm

He
Aug 25, 2019

Popeyes Louisiana KitchenWe went into the drive thru. My husband ordered for $20.99, an 8 piece spicy order and told them to replace the thighs and backs with wings (we would have paid if there was a charge, that was not a problem). We came home and had wings and 3 large very greasy backs. The backs had been...

Popeyes Louisiana Kitchen / bad service and order

Pd
Aug 14, 2019

I was in the drive thru with 3 to 4 cars behind me, on my turn I wanted a few spicy chicken sandwiches but they were out and people were leaving out of the line because of that, so I ordered a 4 pc all white, a large green bean and a large red beans and rice, got to the window I gave the...

Popeyes Louisiana Kitchen / not selling advertised menu item

Gc
Aug 09, 2019

I have been seeing the advertisement for the $5.00 shrimp box for the last week or so on TV. Today, being Friday I visited Popeyes in Carencro, LA. I wanted to purchase the shrimp box because I do not eat meat on Fridays. The waiter told me they were not selling the shrimp box yet. I wa...

Popeyes / service

No
Jul 31, 2019

My husband and I went to Popeyes in new Iberia, la. On Wednesday July 31, 2019 at 9:00 pm my husband went in to order because drive thru line was long. He ordered 3 piece white dinner and chicken sandwich. 7 people after him ordered and their orders were filled before his. This i...

Popeyes Louisiana Kitchen / the district manager betty

An
Jul 30, 2019

I been working with Popeyes almost 2 yrs and LAST week Betty took over the store and i been having so many problems WITH her first she wants to cut my hours and then she hire alot of new people and giving my hours to them. So i aak for a transfer to another closer store to where i live she...

Popeyes Louisiana Kitchen / customer service/ ad

Mx
Jul 19, 2019

I always try to avoid coming to this location because the customer service IS HORRIBLE. I've worked in customer service for over 10 years and I've never seen anything like this. Then the $10 Bigger Box includes 2 pies as well, I noticed that I didn't have mine and the manager rudely stated...

Popeyes Louisiana Kitchen / service @ #11941 june 28, 2019 order 48 drive thru $8.65

Ld
Jun 28, 2019

This is the second time in a three or four month period that I have complained about this Popeye's location #11941 on Coulter St. in Amarillo, Texas. --- Originally, I was excited that we were getting a Popeye's so close to us, however, I stopped frequenting this location because of poor...

Popeyes Louisiana Kitchen / unhealthy restaurant

Wh
Jun 25, 2019

This Popeyes is the worst I ever visit. People behind the counter do not wear gloves when dealing with the food. I have witness an employer drop the throngs( thing you pick up the food with) on the floor and pick them back up w out cleaning them or changing them.Then when told the employee...

Popeyes Louisiana Kitchen / chicken and order

Go
Jun 14, 2019

At the drive-thru at Popeye's #2010 at 3:37pm, Houston time, order 76, I ordered a 2pc meal with my side to be cole slaw with a sweet tea easy ice. Well, I received a 2pc brick chicken with mashed potatoes but didn't realize the error until I had made it back home on the other side of...

Popeyes Louisiana Kitchen / hire

Ma
Jun 11, 2019

My family grandparents moved to this area from Texas in 1954 with 8 children. My Grandfather worked for the city until he retired and my Grandmother worked for a Tomato company before retiring and raising several of her grandchildren. My cousins and brother attended the local church...

Popeyes Louisiana Kitchen / employees

Ja
Jun 11, 2019

I came in Popeyes around 3:45, I had a good conversation with Elaine & Janice upon my service. I dined inside, as soon as I guess the second shift came in I noticed that the whole atmosphere had changed. Me & my husband just sat there & continued our meal. This is not a bad complaint I...

Popeyes Louisiana Kitchen / product

Da
Jun 05, 2019

Popeyes Louisiana Kitchenorder a large mac and cheese and it was only half full. my son was got like 15 fries. store # 3681 host was Javlen ticket # 10148 6102 ames ave omaha ne 68104 [protected] did not try to call the crew said there manager walked out. we payed 20.81 ordered 5pc tender combo 5pc spicy fries and...

Popeyes Chicken / red beans & rice

Ki
May 30, 2019

Popeyes ChickenThe red beans & rice was actually mush & rice. I honestly couldn't recognize a single bean in the ‘very small' portion I was served. For $1.94 a serving, I would have expected a little more than a couple mouth-fulls of food. Ridiculous. I also waited in line about 30 minutes, only to be told...

Popeyes Louisiana Kitchen / missing food rude racist

Ri
May 21, 2019

Goodmoring i lost my father on mothers day struggling to get money to bury my father i eat popeyes on a regular but im deyond pissed disrespecting and all by employeses of popeyes staff i order 15 20 pecie meals with fries biscuits red beans and rice first off i waited over, 37mts while...

Popeyes Louisiana Kitchen / wait time being 1 hr and 15 min poor service

Ma
May 15, 2019

Popeyes Louisiana KitchenHi my name is Aida and I went to the Popeyes on route 130 in Pennsauken nj my service was terrible I waited for 1 hr and 15 min for my food I was being ignored and when I asked for a refill on my sweet tea because the one out for customers was empty and the soda machine was not working...

Popeyes Louisiana Kitchen / food & customer service

An
May 13, 2019

Remind you this popeyes just opened up haven't been open for a month. My boyfriend and I try them out we go thru drive thru, gay dude got mad because we wanted hot sauce and honey closed window in our face. Got our food went home to eat, the food is stale and old. Go back up there go...

Popeyes Louisiana Kitchen / never received validation code after taking survey

Mi
May 12, 2019

Popeyes Louisiana KitchenI did all the questions I was very pleased with my order and the staff handling it, however I didn't get a cade so if you could please let me know whats going on. I woulsd love to go back and spread the word about the store but not when i feel as if I have been scammed and just done extra...

Popeyes Louisiana Kitchen / classic chicken sandwiches; extremely small chicken wings.

El
May 07, 2019

I have visited several of your establishments and at various times of the day. At each of them I was told that they had sold out. My question to you, are the stores in the inner cities only allowed to have a limited amount of chicken breasts? After being told they had no sandwiches, I had to...

Popeyes Louisiana Kitchen / food, staff, manager

Br
May 04, 2019

Popeyes Louisiana KitchenOn 5.4.19 i visited the rosedale popeyes in maryland at 751 pm.When i pulled in the drive thru the 1st thing i noticed was a manager and another crew member outside sitting on the ground next to the dumpster smoking...when i pulled forward to place my order i was greeted with someone...

Popeyes Louisiana Kitchen / rude worker/ building needs repair asap

Ve
May 02, 2019

Popeyes Louisiana KitchenOn 5-1-2019 around 11:30-12, My aunt and I went to have lunch at the Des Plaines Location, and as soon as you walked in the door you stepped in a pool of water. It doesn't stop there once we had our order taken the cashier/ Manager tossed out our receipt. waiting time for food wasn't very...

Popeyes Hayat Mall Riyadh / 4 pieces chicken

Mu
Apr 26, 2019

Yesterday I take 4 meals from popayes (hayat mall riyadh saudi arabia) and the quality of chicken very bad and it clearly that chicken stay before one or two days... We throw half of meal!!? Also they fake me!!? By not accepting the entertainer application for discount and he forced me to pay complete payment, then I found very bad quality,!!?

Popeyes Louisiana Kitchen / drive thru/parking lot in rutherford, nj location

Bl
Apr 26, 2019

My car was recently damaged in the drive thru due to an obstruction in the drive thru which is the pole in front of the menu board. This pole obstructs the entrance to the drive thru. It clearly cuts off turns made into the drive thru. In addition, there is another obstruction in the...

Popeyes Louisiana Kitchen / items of complaint: 16 piece mild chicken tender dinner, cajun fries, black eyed peas

Kr
Apr 10, 2019

Popeyes Louisiana KitchenTake Out order #76, on April 9, 2019, 07:43pm Item: 16 Piece Mild Chicken Tenders Dinner Complaint: Chicken was old, cold and a dead bug was stuck on a piece that was in the middle of the box. Item: Cajun Fries Complaint: A small order of fries was placed in the box that was suppose to...

Popeyes Louisiana Kitchen / store closed without notice for weeks

Gi
Apr 04, 2019

Why is this store closed and why no signage about it? Twice recently I headed there for my lunch break and I arrived to find people were sitting in the drive-thru and never moving. As I was leaving I saw the inside was dark and the chairs were upended on the tables. No sign indicating what...

Popeyes Louisiana Kitchen / staff behaviour

Tw
Feb 24, 2019

Hello. I went to a popeys in Brampton Ontario with my family. We ordered a pretty big meal around 40 dollars. We waited about 5 plus minutes for our order which is fine. We got our food and our fries were very cold. Of course no one likes to eat cold fries. So I went to the cashier and...

Popeye's / service @ popeye's store # 10768, store id 4njpop88

Je
Feb 20, 2019

I stopped at the Vince Lombardi Travel Plaza on Tuesday, February 19, 2019. I went to the Popeye's Store to order lunch. Beside the service being very, very slow, I did not get what I ordered. I asked for 6 pieces of chicken; 2 breasts, 2 wings, and 2 thighs. What I got was 1 breast...

Popeyes Louisiana Kitchen / the chicken. not my first time getting sick but my last.

Jg
Jan 31, 2019

I am done eating at Popeye's. I had it last week and I never thought for a moment that it was the chicken and boy was I wrong. I thought I had the stomach flu. My stomach was making noise as if a plumber was working on my insides. Then I read it is halal meat. No way I don't eat that...

Popeyes Louisiana Kitchen / food safety

Da
Jan 25, 2019

1:00 pm Fri 25 Jan 2019 Brand new unit Lake St Louis Mo I watched the manager correct a complaint order He put the food that was on the tray brought back from the floor In the ready for service bins. He either should have let the lady keep the mistake order and given her a correct order...

Popeyes Louisiana Kitchen / take-out service

Ke
Jan 22, 2019

I've got to compliment you on the worst service I've had in my life. I was 5 cars back in the service lane, three cars ahead left because of the service. After 20+ minutes I got to the speaker to order. A person came on the speaker asked if I wanted their special then said they would be...

Popeyes Louisiana Kitchen / food

Gl
Jan 06, 2019

Hello on 1/5/19 i ordered the 20 piece family meal, plus two apple pies the chicken was very hard every piece, the apple pies were cold, the biscuits were hard and cold, i understand it was late BUT if your business is open decent food is expected, Popeyes food isn't cheap. I'm visiting my...

Popeyes Louisiana Kitchen / service sucked and so did the managers people skills

La
Jan 02, 2019

I submitted a complaint on December 20th 2018 and I haven't heard anything back from the customer service people. My name is Le Vernis Teri Smith. And my complaint was about 710 American Legion Highway Popeye's who did not replace my four piece and biscuit box after they made a mistake and...