CB Fast Food Chains Popeyes

Popeyes review: Customer service

Donnie Singleton of US

Oct 24, 2025 1:42 pm EDT

Verified customer

Featured review

On 10/17/25 I visited the store on Union Road in Cheektowaga. I went through the drive thru and ordered a 10-piece meal spicy with all dark meat. I was told "I'm not doing that; you can't have all dark meat." I then informed the person that I did not want anything as I don't eat wait meat however, I was stuck in the drive thru line. Once I arrived at the drive thru window and told them I was not paying for something that I don't eat, and asked why this was a problem, I was laughed at and told to move on.

Claimed loss: No claimed loss other than a waste of my time.

Desired outcome: I would like to see the entire personnel retrained on customer service.

Confidential Information Hidden: This section contains confidential information visible to verified Popeyes representatives only. If you are affiliated with Popeyes, please claim your business to access these details.

0 comments

Add a comment

Popeyes - halal meat 35

Resolved

Popeyes - upset stomach 5

Resolved

Popeyes - complete an online survey to receive validation code for free food is a scam 4

Popeyes - bad food preparation 2

Popeyes - poor food, poor service, false advertising! 33

Popeyes - Got the food that was missing. But never said sorry. Traffic was terrible! Make it right first time!

Popeyes - Lousy customer service in Fayetteville

Popeyes - Popcorn shrimp dinner 1

Popeyes - They charged regular price and would not take coupon i had

Popeyes - Service

View all Popeyes reviews and complaints

Popeyes Contacts

Popeyes phone numbers

+1 (800) 767-3937

Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 2 2 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 10 10 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number

+1 (731) 427-6970

Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number

+1 (404) 459-4450

Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number

+1 01902117336

Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number

More phone numbers

Popeyes emails

popeyescommunications@popeyes.com

100%
Confidence score: 100%

Support

Popeyes address

400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States

Popeyes social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2025
View all Popeyes contacts