Pizza Hut review: unprofessional manager

I love Pizza Hut pizzas.
I remember having a birthday party at Pizza Hut when I turned 9 years old back in 2006.
(This was somewhat before Pizza Hut started becoming a predominantly carryout/delivery establishment and franchise.)
This Pizza Hut makes excellent pizza, but the manager there is arrogant, rude, and insufferable towards her employees. Whereas the employees are working in an unpredictable workplace and giving their all in each of their tasks, the manager is usually out in the back smoking cigarettes with one of her pets. [Her favorite employees, per se.]
She even took out her anger at one girl for making her "miss out on two major bonuses", and was calling her many condescending names and berating her to the point where she made that poor girl break down in heavy tears.
And from an educated guess, plus regular visits, the bullying of this poor girl went on for weeks. I never saw her again after that day; I assume that the girl resigned from her position because of the manager's poor temperment.
If anything, that manager (I think Tammy was her name) should be dismissed for her poor treatment of an innocent employee, and any others that were affected in the past and in the present.