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CB Fast Food Chains Pizza Hut Complaints #582-601
Pizza Hut

Pizza Hut review: service

G
Author of the review
11:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order through the app at 6:40 PM on 12/17. Waited 1 hour and still didn't receive my order. Just before I was about to call the store the driver called me and said he couldn't find my apartment. I asked where he had parked and he said he was still driving around and had found "an open gate" there is no gate at my apartment complex. I told him there shouldn't be any gate and it should just be the second building on the left. He then told me what address he had gone to which was not my address. I gave him my address and he said he'd put it in his gps and be here shortly. (I double checked the address I had used to order and it was correct) 20 more minutes I get another phone call. He said he still couldn't find my complex. He read the address back to me and had THE WRONG ADDRESS AGAIN! I gave him the correct address and he said he'd be here soon. 20 more minutes and he calls again and says he can't find my building. I told him its directly across the street from the leasing office (which I tell EVERYONE looking for my apartment) he says he'll be here shortly. 5 more minutes he calls and says "I'm on my way back to the store I couldn't find your apartment" seriously? I called the store and asked for a manager, told him what happened and he told me that his driver couldn't find the apartment. Yeah, I kinda knew that already are you actually gonna do something about it? At this point I didn't even want my pizza anymore just wanted something to be done about it. I told him where he could put it and hung up the phone. I will not be ordering from pizza hut ever again and you people need to find employees who ACTUALLY KNOW WHAT THEY'RE DOING. My cousins dog could've found the apartment better.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
    8800 100 1958
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    Russia
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 23, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

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