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Pizza Hut review: employee mistreatment 13

R
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9:37 am EST
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I have worked for pizza hut for 6yrs and feel that the employees which i'm still one of are mistreated. We are the modern day equivalent of slave labor. I have yet to receive a raise in my pay. I'm constantly doing everyone's jobs. One of my mangers that is supposed to work as per her title and job description. An yet she is always on her personal phone, outside away from the store. Screaming for other people to answer the phone when she is not doing anything productive. My store manager is always telling employees what she is not going to do. Then placing the work in the hands of a shift manager (For her to do herself) who then takes another employee who is already overloaded with his/her tasks as well as other thing placed on them by upper management. To then do more for no extra compensation. I understand that my job is fast food one of the worst jobs on the planet but this is ridiculous. We don't get payed to do everything, minimum wage and no chance of ever getting a raise. Are regional manger is pocketing all the money. We have broken equipment that is just ducked taped back together by a maintenance person that is never there. I still have the same 3 shirts from when I started 6yrs ago, never replaced and are falling apart. I don't what to do but all the employees over all the pizza huts in the united states say similar thing about there jobs.

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thechangethatcomes
Columbia, US
Dec 22, 2011 5:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Richard. First of all I would like to address Toads Tool's comment, because I think that there are many people like out there who hold negative stereotypes of people who work in the fast food industry. Not everyone was born with a silver spoon in their mouths, and, being a veteran of Pizza Hut myself, I personally feel that it is unfair to insult people who are trying to play by the rules, earn an honest living, and do strenuous work for low pay. Perhaps if you worked in a fast food restaurant for a couple of weeks you would change your tone and I think that anyone who orders fast food would see the experience in a different light from the other side of the counter. Secondly, Richard, I hear everything you are saying. I worked at multiple Pizza Huts throughout my college days (sometimes full time, sometimes part time) and your story is not unique. My story is like yours and so is the story of so many people I encountered during my 5 year adventure as a fast food employee. Our faces are different, but our stories all across the country are the same. The only raise I ever got was canceled out by an increase in the minimum wage, after which I was paid $7.25/hr to do everything...phones, complaints, cut, cook. There are many good managers out there, but they do what they are told by their superiors and the company as a whole does not care about its people and does not reward work. Plenty of money is being made...and it is paid to execs, stockholders and franchise owners, not to the people who actually do the work to make the money. David Novak is the CEO of Pizza Hut. Last year he raked in $76 million dollars. it is pure and simple unadulterated greed. GM's are typically paid just enough to keep the system functioning and not turn against the company, but most of them are underpaid as well. This system can change, there is a small majority of greedy people at the top who take the money and a huge number of us--kind of like the 99%, if you will who work and create the profits...the laws of this democracy that we live in make it very clear that workers have the power to bargain collectively to change their working conditions. But it will not change if we do not demand what is ours. We clearly outnumber the handfull of greedy people. We can bargain collectively, with or without a union. And we can file complaints with the Department of Labor for violations such as working off the clock and not being paid overtime. Pizza Hut (a product of Yum! Brands) is paying people to read this and attempt to stop us from what they know we can do. But there a handfull of them and a village of us. Do the math. Fight back! I helped to found an organization after I quit which should have been founded long, long ago. It is called Yum! Workers! Rising! and we are on the web: www.yumworkersrising.com...

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scammercatcher
Charlotte, US
Oct 20, 2012 10:18 pm EDT

I understand where you are coming from about shirts, raises, and managers. I am a GM of a pizza hut myself. Shirts in my store are replaced very easily, as to i like to see my employees look sharp. As it goes for raises and managers, raises are based on you performance apprisal, and if you don't get an OT or above you get no raise. If you haven't seen this you need to contact you area coach. Managers are that though. I work at my store because i cannot stand not to, but you need to understand that managers do not have to do a single thing besides manage. They can delegate tasks to whomever they want. Most store crumble because GM's do not make this clear, and also because GM's don't make their managers work. As employees, you need to know if a manager wants to sit around while all the cooks and CSR/drivers do the work, they can. One of the perks of the job, but that job also comes with things that you most likely have not had to deal with. Labor issues are the most common. This is why my part of APC, or atleast my area, have working managers.

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about ejaz
plamers green, GB
Mar 24, 2013 3:46 pm EDT

I have worked for pizza hut for a good time in palmers green and everyone one keeps complaining about this manager ejaz who is a workless manager and the only thing he does when his on his shift is to eat, talking on the phone and bossing about ordering everyone what to do, and he doesn't stop stop there goes on to kicking and pushing some staff and clocking staff out but still sending them on delivery and also in the kitchen . When the rgm is the his very unhappy because he tells him to who and pretend s to be all good, the rgn and David are very good because they all work as a team. If this guy is not stopped and spoken to next time he toches any off us we are involving the police.

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pissedofatthehut
Dalton, US
Jun 30, 2013 1:04 am EDT

hello everyone. i appreciate all of the info about the workings of pizzahut. i am sorely disappointed in the whole company for their deception against me personally. I was hired to be a shift manager and they have been dragging their feet about my background check so the manager offered to "bring me in" as a driver and to start training me as a shift manager. I have been doing nothing but driving and taking orders for almost a month now and I have been trying to get ahold of the area coach to discuss what is really going on and why i am a delivery driver. i have the experience and education to be a good leader as well as the experience of customer service and supervising people. i have been told by several other co-workers that they are in line to be a shift manager and that our store doesnt even need a shift manager. i am going to quit as soon as i find something else because i cant stand to be lied to and played games with.

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kilbi
Cloverdale, US
Aug 05, 2014 4:54 pm EDT

The pizzahut at location Roanoke rd 220 north in Daleville Va. I was employed by Sean StraughtLander and was wrongfully terminated for suspicious theft of alcohol and Drinking on the clock. I did not steal anything but the managers Tina Underwood and Allison brown would give me permission to go across the street to purchase alcohol while on the clock which I admitted to. These managers have no proof and neither do but I know they drink on the clock but how convenient to not to have cameras till after I leave. Also, Sean the manager has a employee who lives with him and flirt in work, I believe that is fratenizing and against policy in the handbook. Way to run a legit Business! Thanks christina.

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angrymckinney
US
Jun 16, 2015 3:40 pm EDT

The pizza hut in McKinney Texas at 1720 North Central Expressway is unfairly ran. The former Manger Leti makes employees who are about to hit 40 hours a week but still work, then she cuts the hours for the next week and adds those hours to the next payroll. I would really like to know who I can get a complaint sent to. I am still due money but I have no way to prove that because before submitting our time she would go in and delete hours as well as any overtime hours we were getting paid.

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angrymckinney
US
Jun 16, 2015 3:42 pm EDT

sorry I meant to say she made employees clock out when they hit 40 hours a week but still work, she would cut hours for the following week and add the hours that were worked but not being clocked on the next weeks pay.

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Adia
GB
Jan 31, 2016 8:06 am EST

I would like to write a mater which is usual in Pizza Hut. I am experience staff and I haven't had enough hours for work but store manager always looks for new female staff from romania or African just for free sex. Alternatively if female workers doesnt have enough exprince and they don't have good feel for working in food shop otherwise store manager (Willesden green in London) always keep going to be randi successfuly .

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kcuf
US
Feb 02, 2016 1:15 pm EST

this is all interesting seems like its all pizza huts

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kcuf
US
Feb 02, 2016 1:18 pm EST

Were do I start . Elko NV store has lost off issues . No one listen there has been complaints about the store manager taking money, sexual harassment, abusing his power of manager the crew being scared to say anything cause everyone that does ends up fired . Sexual assaulted a minor on duty its funny how manger and coach manager knows even corporate got a complaint of manager sexual harassing a women and nothing was done . having teenage girls that work at a store and not feel safe is wrong . no predator sure be working at a store that serves kids . Ask yourself is this a place you want your kids to work NO. I Have to give it to him he is a great lier . the store is not his number one priority he cheats on inventory, does own surveys for store . Touching the women workers . Dating co-workers to help him using them to clock him in when not there for his shift . A manager is suppose to be a team leader and he just treats everyone like crap . doesn't train new employees correctly throws them to the wolves for lack of a better term . management tells all employees that have issues that they be fired and HR doesn't give a squat about us . now that's a place I wanted to stay at . its a horriable place to work for

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Pizzahutsuck
GB
Sep 23, 2019 9:02 am EDT

I have worked for Pizza Hut in the Havant branch Uk for just over a year I have completed the management course and do everything a manager does and more. I am still on minimum wage although I do believe it is just below. I raised this with my general manager who shouted at me and told me to shut up and do my job. This is no way to speak to your employees. I close 5 out of 7 nights and still no increase in wages. If I mention it I get shouted at. I actually felt like killing myself over the abuse from the managers. I have since spoken to my mum who has told me to quit but I am being told I have to work my notice or not get paid at all but I am seriously at my wits end, crying every night and so depressed. I can’t face going to work any more. I was sent to another store in Eastleigh all the staff seemed happy and very much together they made me feel welcome. Unfortunately it is too far for me to travel. So I have no other option to quit.
If there is anyone that asks me about a job at the Havant branch I will tell them to stay away they break you instead of support you. You never get a Thanks but you are called stupid at least twice a day by managers and general managers.

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Pizzahutsuck
GB
Sep 23, 2019 9:17 am EDT

One more thing I want to add if you top bosses ever get the chance to go undercover boss do it at the Havant branch Uk because once you have you will be replacing all manager staff for hardworking compassionate ones not general manga goers that grab you round the back of the neck and shout in your face that you are useless if I was a little older and this was not my first job I would have had him done for assault but at the time I needed the job but now I’m a little wiser to how managers are supposed to act. I may still take this further if my mother has anything to do with it as she is a fully trained manager with 47 staff under her all of which respect her.

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Nyryna
Lawrenceville, US
Aug 28, 2022 6:33 am EDT

I'm a manager but started out as a cook. I'm still a cook unfortunately. It's very tough. I would never be a lazy manager because I know how it feels to do everything on the make table by yourself..plus I close the restaurant. My crew is a bunch of stoners who act slow but can work but don't until you scream at them. I don't like to scream at people but that's the only way they will understand. I don't get paid enough to scream at people, cook the food to pass product quality and clean. My crew socks and that's why my GM is leaving. I can't be in control of stoners...they are terrible.

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