pdfFiller’s earns a 3.8-star rating from 488 reviews, showing that the majority of users are satisfied with document management and editing tools.
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PDFFiller
7 months ago I started and ended a 30 day trial subscription and after rechecking my bank noticed they have been charging me for the past 6 months for a subscription I don't even have. I've lost over 180 dollars to this service just because I haven't been watching for fraudulent activity. I don't know how to fix this as their support is very difficult to reach for some reason as it gives no confirmation that your message has actually sent or a phone number to call and talk with a representative.
Desired outcome: I would like a full refund.
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized Credit Card Charges
This charge of $21.25 just appeared on my credit card statement, October 4, 2021. I don't know what it is, or what the product is, that I supposedly purchased. I don't have a "client number" because I never signed up for this. I would like a full refund as soon as possible! Please and thank you!
Desired outcome: Full Refund of $21.25
PDF Filler -Scam
Charge my card $96.00 without authorization. Never signup or ever been in the website. Not resolved by 10/4/2021 by 5pm. I will NOT hesitate to your company into the state attorney general; office. Date of incident 10/3/2021
Want my money back this scamming company took from my bank account.
Desired outcome: Reimbursement for every unauthorized transaction on $96.00
Charged me and I had unsubscribed
Account ID
[protected]
Registration Date
08/30/21
Last Login
09/05/21
I unsubscribed on 09 05 21 and you went ahead and charged me anyways. Please return my money and stop ripping people off! I will take legal action.
[protected]@hotmail.com
Desired outcome: REFUND NOW!
Charged after cancellation
I cancelled the subscription on the day the trial started only for 1 month later to be charged £14.91. I am looking for a full refund on this product
Desired outcome: Full refund
Unauthorized charge of over $180.00
SCAM! BEWARE! Unauthorized charge of over $180.00. when I applied for my mortgage to buy my house they had me sign documents. Now I'm a month later I'm getting charged $96 96 dollars over and over for unauthorized charges to this signature company that I did not approve authorized or accept any charges for.
Desired outcome: cost me 2 hours, had to contact you, had to cancel credit card, wait for new one, report to BBB
Pdf filler keeps charging my credit card
I deleted the account then when they charged again i went back in and it creates the acclunt but doesnt give you a password to change anything. just keeps charging your credit card. it is a scam.
Desired outcome: stop charging!!
support pdffiller 8557501663 Ma
I have a charge for $102.34 (for this company) which my bank shows was charged on 22 Sep 21.
I do not remember ordering nor using this product. I would like it canceled and refunded ASAP.
I live on a fixed income and cannot afford these type of expenses, therefore I never order them. I was surprised when this charge showed up in my account.
.
The complaint has been investigated and resolved to the customer's satisfaction.
Pdfiller charged me $102.
I do not have any account from pdfiller nor using the kind of app. I want my money back. I never put any credit or any card records for this kind of stuff that i didn't even own or use. I have not use the app and i have no use for the app.
Payment
Email came today I've just paid you fees, id 48m151453s4887245--checked it with paypal. I'm supposed to be free, cancelled, I also should have been forewarned & neither worked. It needs refunded & ended TODAY, NOW! I want out, it's over. Don't have a membership number, that should all have been settled when I spent most of a day by phone & email, supposing it was cancelled a few weeks ago. Receipt id ought to be enough for who I am
The complaint has been investigated and resolved to the customer's satisfaction.
Everything
I have been charged $20 a month at least the past two months, but do not have any services with your company. I logged in and it shows no subscriptions, no credit card information, nothing. This leads me to believe there is fraudulent activity either from someone else, or from your company. I would like a refund and my account cancelled immediately.
Thank you,
Craig
Desired outcome: Refund and cancellation of account
The complaint has been investigated and resolved to the customer's satisfaction.
Free Trial Scam
I am very upset to see money has been taken from my account when I only applied for the free trial and cancelled 2 days later with a confirmation email and screenshots. It is only 0.65 pence but I was also charged a transaction fee for non sterling payments. I'm terrified and worried that this business will take more money from my account or try to charge me again. I have contacted my bank but I would of course like a refund for the charges.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
pdf filler 96$ unauthorized
Good afternoon, I'm seeing you guys took 96$ from me on august 30th I need a refund. I didn't ever sign up for a subscription that cost this month. I am 34 weeks pregnant and needed that money. Once again it was not an authorized transaction and I would like a refund if I'm going to continue to use your company's website in the future.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Charged $102.34 After Unsubscribing
I am unsure how I was charged, especially for over $100 when I unsubscribed over a year ago. I logged into my PDF Filler account and am in fact not subscribed in any way. I do not know for what or for why I am being charged so much, especially when I haven't used this service in quite some time. I used the free trial but was sure to unsubscribe - as evidenced by my status on the website being listed as 'Free'.
Desired outcome: Refund of the $102.34
The complaint has been investigated and resolved to the customer's satisfaction.
PDFFiller — Request for payment refund
hi, i was charged USD 96.00 to my credit card today as i already unsubscribe the free trial few days back and stated that no amount will be charge to my credit card. i did not receive any OTP to authorized on this transaction either .
i did not even use the free trial after 1 day of registering yet they charge me a yearly subscription.hope to get back my full refund as soon as possible. (SGD133.21).
The complaint has been investigated and resolved to the customer's satisfaction.
Request for payment refund
I only wish to subscribe for one month which is 8USD but to my surprised, I was charged and debited for a yearly plan. I only need the pdf service one time and that's all.
Though, I have cancelled my subscription in order to prevent future occurrence of the situation.
Below are my details;
Application ID: [protected]
Subscription Type: Basic
Please I will appreciate if my request would be granted without delay.
Thank you
I only wish to subscribe for one month only which is 8USD but I am surprised to be debited for a yearly plan. I only need the pdf service for one time only .
Please I will appreciate if the payment can be reversed without delay.
Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
I was suddenly charged $102.34 for somethng that I wasn't aware of asking for. Please contact me at my email lou5356@hotmail.com to provide me with a contact phone number /and extension of a representative to discuss this situation. Thank you
unauthorized credit card charges
I was charged $96.00 on my debit card and I did not make this purchase. I don't even know what this company is or does. Please refund my money. Thanks Carol Beckman
Desired outcome: Refund of money.
I have been charged $96
Hello, I had canceled my account on a computer a week or 2 ago because I wasnt in need of it. Then today I found out I was charged $96 for a subscription, so I logged into my account on my phone and my subscription was still active which shouldn't be obviously. So I canceled it again for the second time. Just don't know why is renewed even tho it has been canceled amd charged me without any notifications.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Charge
I was charged $96.00 on my credit card today. No one from your company ever reached out and attempted to sell anything. I don't even know what the $96 is for. The charge was not authorized and my bank turned off my card instantly which made it not approve buying groceries. I want you to cancel whatever charge you initiated and refund my $96.00 immediately and never charge my card again.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized fee
I have been charged $21.75 on July 31st, 2021 for no reason. I never had any kind of Subscription for PDF Filler. I request you to provide me a refund of the amount you charged for no reason.
pdfFiller Reviews 0

About pdfFiller
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of pdfFiller complaint handling
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pdfFiller Contacts
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pdfFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached pdfFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached pdfFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached pdfFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached pdfFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached pdfFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached pdfFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached pdfFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached pdfFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing
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pdfFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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pdfFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025
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