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PDFFiller Customer Service Phone, Email, Contacts

PDFFiller
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3.7 480 Reviews 476 Complaints
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PDFFiller complaints 476

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3:48 am EST
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PDFFiller Unauthorised deduction

R1577.21 was deducted from my account on the 18th December 2021
Please refund my account as I surely did not sign up to any service for this amount.
It is the first time I see this deduction and would like it reversed as soon as possible and would like assurances that this deduction will not happen again. My bank has been informed to stop any debits via this website.

Byron Haupt.
FNB CC ending in 9000

Desired outcome: Refund

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10:03 am EDT

PDFFiller Unauthorized charge

Hello I was charged $96 from this website that I never authorized. I would like a full refund! I've never used this site before. I don't have time to go back and forth I just really need this resolved as soon as possible.

Desired outcome: Full refund

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5:48 am EST
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PDFFiller Unauthorized deduction from my account

I was charges$ 190 dollars from my account and I did not use the service. . This is a false billing and I need a refund. Please advise who I can reach out too. This is a scam and I need my money back. Please someone please respond or advise how I can get my money back

Desired outcome: I need to be refunded

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8:11 am EST
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PDFFiller Unauthorized credit card deduction

On the 05 December 2021 an amount of R1550.46 was deducted from my account for a subscription from Pdf Filler I have no knowledge of and another amount of R3 was also deducted the same day (05 December 2021).
I have no knowledge of have subscribed into any Pdf filler.

I therefore want a refund of the amounts withdrawn from my account as I know nothing about it.

Desired outcome: Refund of the money taken from my account

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Update by Zikhona Dikana
Dec 23, 2021 7:35 am EST

Full name: Zikhona Lucky Dikana
Last digits: 4366

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6:50 am EDT

PDFFiller Took money without asking

Charged me 129 just before Christmas I want my money back pls

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5:40 am EST
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PDFFiller An unauthorized payment

December 11, 2021 I was charged $96 at 02:09 AM. I realized I never made an account with your company. Further looking into the payments I seen there was a $1.75 payment December 1st which I was not aware of. I received a new debit card November 29th and never registered my card with your company. I've already contacted my bank but I need to dispute this transaction.

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5:35 pm EDT
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PDFFiller Charged amount

I had already cancelled the subscription before the next billing dateline stated, but why am I still being charged with $131 from my bank account that which I'm not aware that I'm still a subscriber.

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2:52 pm EST
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PDFFiller Charge

On November 28th I was charged $96 usd for a pdf subscription to this organization. I just checked my account and I never subscribed for a premium account.
In fact the last time I used the account was October 28th of this year. I would like to be issued a full refund and I will also be reporting this to my bank.

I have attached the picture from my bank details. Please contact me and lets revise this charge. thank you

Desired outcome: complete refund

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12:51 am EST
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PDFFiller Unauthorized payment to PDF Filler

I had a payment come through my PayPal account for $96 to PDF Filler on December 2, 2021. I did not authorize this payment. I looked it up and I have no idea what this company is. I contacted PayPal the same day and told them the situation. They messaged me back the next day and said that the charge was not unauthorized. I researched and found many others have had the same issue with this company. Please let me know what steps I need to take next to get my money back. Thank you.

Desired outcome: Refund

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1:03 pm EST
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PDFFiller Getting overcharged

Hello this morning I got charged $102 from "supportpdffill" and I did not ever give consent for that massive charge. At max I am okay with paying for my one time usage but even then i believe it was a free trial. I should not have been charged $102 for a unused filler app. I hope I can get a contact back to resolve this as that is no small amount and genuinely should never have been touched.

Desired outcome: Refund without delay.

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7:19 pm EST
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PDFFiller Charged $96USD to PayPal

Hi, I was recently charged $96 USD to my PayPal account [protected]@hotmail.com.au. I did not sign up for this service and due to financial difficulties this payment has hit me hard. I have filed for a PayPal reversal. Can I please get a refund to my account for this? Please let me know if you need any further details. My email is [protected]@hotmail.com.au.

Desired outcome: Refund

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6:20 pm EDT

PDFFiller Product/ Service

I used this product once. It said 8 dollars a month. You guys charged me 96 dollars. This is a scam of epic proportion.

[protected]@gmail.com

Desired outcome: Refund

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1:16 pm EST

PDFFiller PDF filler charge

I have a charge for pdf filler. I don't use the app and deleted it pretty much straight away. I want a refund as I was charged today and am well within my cooling off period. My email is [protected]@hotmail.com.

Desired outcome: Refund

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4:45 pm EST
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PDFFiller Refund

Hi I just got charged on November 26 2021 an unauthorized payment of 96 dollars and I would like my refund. My email of the account is [protected]@gmail.com I really need this money and I just randomly got charged and I can't really do anything to fix the issue or get my money back. Is there a number I can call or an email that I can reach out because this is insane please help

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1:49 pm EST
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PDFFiller PDF Filler

I noticed $96.00 was deducted from my bank account on this morning, November 22, 2022. I have never even heard of PDF filler and certainly have to use for it. I would like my money refunded back to me. I definitely did not give permission for this transaction. I have had to cancel my bank card under the suspicion of fraudulent activity. Please contact me about this inconvenience. My email address is [protected]@gmail.com.

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4:04 pm EST
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PDFFiller Pdffiller

I'm typing in reference to an absurd amount of money charged to my checking account in reference to your guys product. This charge was made without my knowledge and was an unauthorized charge. I'd like for the money to be refunded to my account and for any subscriptions to your product to be canceled. This is ridiculous and creates a bad reputation on your guy's part. I can be contacted by email: [protected]@gmail.com

Desired outcome: Amount refunded in full

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5:58 am EST
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PDFFiller Pdffiller.com

I was just charged $80, on November 15, 2021, that i did not authorize. I would like a refund as i can not afford this at all. This is an insane amount of money to be taken out of my account without my knowledge. I was meant to live on this until my next paycheck. Please return the money to my account as soon as possible. My email is manuel13.[protected]@outlook.com or tucker21.[protected]@outlook.com

Desired outcome: Refund

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6:56 am EST

PDFFiller Getting charged for 96Usd without knowledge

Subscription wasnt made (at least not by me). Therefore please refund back my money

Desired outcome: REFUND

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3:30 am EDT

PDFFiller Pdf filler

I used their free trial once and they just took $96.00 out of my bank account idk why and i would like my money back

Desired outcome: Refund

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11:39 am EST
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PDFFiller Amount deducted

I had an unauthorized charge on my card worth 1500 rupee. The team never did reach out to me if I wanted to continue with my free trial. I wanted to canceled my subscription . Can I request a refund? It's frustrating and I don't want this to happen again
Email id:-dubey.[protected]@gmail.com
Ph:-[protected]

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About PDFFiller

Screenshot PDFFiller
PDFFiller is an online platform providing document management services. It allows users to edit, sign, and share PDF files. The service offers a variety of tools for form creation, cloud storage, and collaboration. PDFFiller caters to individuals and businesses needing to streamline their document workflow.
How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller customer service
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Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

Overview of PDFFiller complaint handling

PDFFiller reviews first appeared on Complaints Board on May 5, 2015. The latest review Unauthorised charge was posted on Apr 17, 2024. The latest complaint Unauthorised charge was resolved on Apr 17, 2024. PDFFiller has an average consumer rating of 4 stars from 480 reviews. PDFFiller has resolved 321 complaints.
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  1. PDFFiller contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
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    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
PDFFiller Category
PDFFiller is related to the Web Services category.

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