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PC Richard & Son Profile

PC Richard & Son

www.pcrichard.com

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3.9 5 Reviews 673 Complaints
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PC Richard & Son Complaints Page 22 of 34

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1:18 pm EDT
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When I was finally addressed, I was met with the store's general managers rolling eyes and spoken down to disrespectfully. (So bad in fact that the only halfway being for an employee in the building had took it upon himself to apologize for the actions of his peers and managers) Also, the sales people on the floor gathered to watch as if my wife and I were...

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V
2:29 am EDT
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So I bought a brand new fridge, and by last week we discovered that the freezer had a Freon leak and needed repair. Not only did they not come right away, but the first guy that came out was useless...the second guy came out and told us exactly what was wrong and that they (P C Richard & Son ) should send a new fridge because the repair would be massive -...

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K
12:52 am EDT
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Purchased washer & dryer from p c richard & son in paramus store paid for delivery and setup, men came to the house told me they could not set up dryer, did not explain, went to the store, more people came out, scuffed up the dryer, "set it up" now sticking 3 feet+ out from the wall, scuffed my siding when poking around at vent outside, left a huge black...

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K
1:28 am EDT
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P C Richard & Son Does not back their pledge of helping consumers out.We purchased a new laptop from the paramus store.. The keyboard is broke and when we tried to return or exchange it they would not help out/. They gave us a 800 number to their corporate complaint office;. After 20 minutes on hold we explained the situation to them and they connected u...

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H
12:38 am EDT
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I could spend an hour writing about how this company messed up delivery but I eventually got the fridge so lets just talk about warranty.After several missed appointment (no call, no shows), I got very frustrated and started to contact them, they don't care about the fact that water is leaking from inside the fridge and ruining my kitchen floor and have no...

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S
9:58 am EDT
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P C RICHARD & SON STORE I want the $250 replacement of food loss related to power outage for any reasn. the salesman told us at the time of purchasing the extra protection package. I was since been told that it is only if there is a mechanical problem with the refrigarator. I WANT THE $250 FOOD REPLACEMENT MONEY SENT TO ME AS PROMISED BY YOUR SALES...

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1:43 am EDT
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I find it remarkable you even have a pissed pg, 1st of all.Bought a reciever and since have brought it back 3 times...took it back becuz, the remote control didn't work. Taken it back again, same prob., got it back again.Now again, 3rd time, same prob. Took it back to P C Richard & Son, To have to brought it back to my home instead of you guys back'g your...

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2:00 am EDT
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I brought a 1.6 cubic in.frig. where is my 10.00 rebate.? this was 4 months ago the papers were all sent in . my account. I just want to know what happened to my 10. 00 bucks .if you cannot help me just say so and don, t give me the run around . thanks for your time and have a lousy day . losing me as a customer won, t bankrupt you nor will it bothed me either. I am running out of things to say, also i think i got screwed.

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R
1:12 am EDT
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I submitted delivery rebate, when I checked the status after 2 months, it said invalid. The explanation (missing purchase location). The Paramus store customer service rep. gave me a telephone number to the rebate dept. that didn't exist. He was very arrogant and ignorant. The poor communication skills at this Paramus store is scary. I will never buy from P...

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S
12:12 am EDT
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I stopped in to the p c richard & son store in Paramus NJ this evening.As I entered the store, I was bombarded by sales people which made it obvious that they are working on commission. I couldn't even walk through the store, just to see what they had to offer without feeling like I was being followed and pursued for a sale. There were more employees than...

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R
3:33 am EDT
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Within the last 3 weeks the plasma will not turn on..and the lcd 42" only has half screen left half black. Very disappointed.. will be paying store a visit on Tuesday the . also recently purchased 22" touchscreen desktop... a double door black refrigerator. And a black electric stove... and a 60" mitsubishi projection tv.. every thing worked just fine...

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3:46 pm EDT
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P C Richard & Son in Paramus NJ. to buy a promoted Westinghouse 46" Class LCD TV for $378.91.Told P C Richard & Son in Paramus NJ, doesn't have it and what I really wanted was another brand at $378.91 Why? that ad tv isn't very good. Do you have one on display? No we don't display it. Do you have a substitute at or close to the $378.91 price. No. If I...

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7:43 am EDT
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I bought a washing machine two years ago.It was a good sale, when I am checking out the warranty speech so after i said no 3 times Then the salesperson Nick S comes up with a 1 time fix it over a five year period. For the small amount of $149.00. That was the first warranty that sounded good. So i bit, now my washer is broke and come to find out he made it...

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12:25 am EDT
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Don't buy their service contracts!They are a total rip off and waste of money! I called about a problem with a dryer. I was told to call back with product number and serial number even tho they had that information in front of them. I called back the next day and set up an appointment for service?. I was told I would be contacted by P C Richard & Son...

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J
12:13 pm EDT
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I bought a Whirlpool Microwave at p c richard & son in Aug of 202.It broke in Oct of 2012 just after two months of use?. I followed the instructions in the owners booklet and a repair tech was sent out to fix the problem.. A new part was ordered and arrived here in two days but the repair tech took another week to get back to replace the part|. After...

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P
12:25 am EDT
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We purchased a diswasher from p c richard & son in Paramus NJ, and the delivery and installation was scheduled.It took off from work that day and waited for the delivery. Nobody showed up or called. When I called the company, they said there was a problem and they re-scheduled the installation the next day, So I took off from work the next day and waited...

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R
11:54 pm EDT
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I called store on Monday from store to corporate and back to store. No one knew anything not even that I had ordered a TV. Called store back finally got some one who said it might be on truck. Had to call them again to find out it wasn't. Later I checked my email to find they said I would be notified in 72 hours when I could pick up TV. Now 86 hours later no email.This was my first and last purchase from P C Richard & Son.

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L
12:24 am EDT
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When I was finally addressed, I was met with the general manager's rolling eyes and spoken down to disrespectfully (So bad in fact that the only halfway decent human being for an employee in the building had taken it upon himself to apologize for the actions of his peers and managers). Also, the sales people on the floor gathered to watch as if my wife and...

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A
2:08 pm EDT
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I ordered an entire kitchen(frig, dishwasher, microwave, range) to be deliver.I was promised that ALL parts would be delivered and the frig and range would be set up and another company would install my microwave and range. Well, NO DELIVERY ON . I had to call to see what the problem was, only to find out that THEY SCREWED UP. I spoke with the delivery...

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J
12:47 am EDT
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Purchased a refrigerator was delivered but salesperson had put the wrong model on the paperwork?. Poor delivery drivers had it all unwrapped and found out that it did not fit the space'. Called the store and ask for a manager, he wouldn't even speak with us forwarded the call to our sales person?. Who the most he could say was I am sorry that I screwed up...

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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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PC Richard & Son Category
PC Richard & Son is ranked 24 among 365 companies in the Appliances category

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What are PC Richard & Son working hours?

Mon 9:00 am - 7:00 pm Tue 9:00 am - 7:00 pm Wed 9:00 am - 7:00 pm Thu 9:00 am - 7:00 pm Fri 9:00 am - 7:00 pm Sat 9:00 am - 5:00 pm Sun 11:00 am - 5:00 pm