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I should have trusted my instincts and not gone back to P C Richard & Son in Paramus and never will again.
I had steered clear from P C Richard & Son in Paramus after bad experiences years ago but decided to give them another try especially since the store is so close to my home!. I went in on a Monday and ordered a General Electric freezer (Ice Box);. This was supposed to be a surprise for my parents from myself and my sister|. The salesman was fine- although...
Read full review of PC Richard & SonI called P C Richard & Son in Paramus and recieved nothing but a arogant manager that seemed to only interested in sales.
installation on clothing washer was done by Steve, it was worse with dishwasher . crimped copper water line, to waist line causing flood in basement (forced 1/2 " line into 1/2" waist line) paid for install had to go to home depot to repair myself theirtheir installation is N.G. repair service is poor as well, commercial is bogus first time figured oh well...
Read full review of PC Richard & SonP C Richard & Son in Paramus - This company hires liars and incompetent salespeople
I purchased a 42" Sharp TV, Monster box and 5 yr warranty and was told they provide excellent in home service.Called store from 8/12 - 8/15 with promises of call backs to set up service call yet that never happened. WENT TO STORE on 8/15 and was told I would receive a call in AM of 8/16. I received a call thinking the additional product I was talked into...
Read full review of PC Richard & Sondo not expect an apology if and when a repairman shows up.Avoid service contracts.
P C Richard & Son sold me a service contract for my kitchen appliances. Getting them to show up, takes nothing short of a miracles. I placed 5 calls to different managers and, I still have a broken refrigerator. If you contact them by phone you will be kept waiting up to 20 minutes. While on hold you will be told over and over, how important your call i...
Read full review of PC Richard & Son.I will never shop at P C Richard & Son in Paramus again
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full review of PC Richard & Sonp c richard & son should be more competitive, especially knowing their competition.
I went into the Paramus NJ store to purchase a TV .Salesman was very rude and inflexible with price and negotiation. Don't they understand if you come into the store it's to negotiate - if I want to pay list price I can buy online - and get free shipping.. After a heated exchange with THE salesman - we left the store, and went to Best Buy.Made my purchase...
Read full review of PC Richard & Son.I will never shop at P C Richard & Son in Paramus again. When your retail numbers get low just remember the people you pissed off
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full review of PC Richard & SonI will never buy P C Richard and Son again. How could they do that to their customer.
I bought a washer from, and was confirmed to deliver washer between 1:45 pm to 4:45 pm. However, I waited and waited. P C Richard and Son deliverman have NO show and NO . I called again and again. However, nobody answer my phone!! I wasted 4 house for nonthing!!! I really really pissed by P C Richard and Son terrible serives!!! This store can NOT be...
Read full review of PC Richard & Son!. go somewhere else for your appliances.. I can't believe with service like this.
I bought a 4 appliance GE stainless steel package.Took about a month to get a delivery as the refrigerator was back-ordered.Agreed to pay their plumber to connect the (took all of 5 minutes)!.Salesman Nick S told us if we "threw the plumber a few bucks" he would install the dishwasher..Unfortunately the dishwashers came separately?.We were never told the...
Read full review of PC Richard & SonI went back to buy a stereo system for my tv. the gentlemen there where just rude.
I went to p c Richard & son in Paramus new jersey, I walked around a bit looking, I was attempting to get the of a sales person and they took notice of me and then turned there heads as if i did not exist.there were many foreign sales person and seems not one American. I feel I was discriminated against. and I will never shop at again, I went there...
Read full review of PC Richard & SonI am extremely unhappy and disappointed with my experience with this company
Dryer I bought from PC Richards back in 2012 stopped thoroughly as of last Friday -- only worked at a low heat.Was told over the phone that it was a "heating element" problem with the machine, and would need a repair person. Could not get a repair person until the following Wed. When he arrived, he informed me that my dryer was fine, and that the problem...
Read full review of PC Richard & SonI will never shop here ever again:. If this is not resolved.
I bought a at in Paramus NJ. I have had it now for about 9 months. The two bins and one shelf kept falling. I called to get it service and P C Richard & Son told me to call another service company. Well the was very nice . He told me the was to wide and deamed it unrepairable. I then call PC, they wanted one of their techs to come in. The whom wouldn't tell...
Read full review of PC Richard & SonI called to find out the the tv was still not in stock and they didn't know when it was coming.
I went to P C Richard & Son and purchased an 50' television.I was told that the tv was out of but should be in the store by Friday. I called to find out the the tv was still not in stock and they didn't know when it was coming...then the said "well try back on tuesday maybe it will be here".I called today to find out that it probably wont be here until...
Read full review of PC Richard & SonIts a TOTAL SCAM…Everything and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run.
Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run, which should be illegal if it isn't already.And...
Read full review of PC Richard & SonThe total lack of character and respect in management has surely rubbed off.
When I was finally addressed, I was met with the store's general managers rolling eyes and spoken down to disrespectfully. (So bad in fact that the only halfway being for an employee in the building had took it upon himself to apologize for the actions of his peers and managers) Also, the sales people on the floor gathered to watch as if my wife and I were...
Read full review of PC Richard & Son(P C Richard & Son ) should send a new fridge because the repair would be massive
So I bought a brand new fridge, and by last week we discovered that the freezer had a Freon leak and needed repair. Not only did they not come right away, but the first guy that came out was useless...the second guy came out and told us exactly what was wrong and that they (P C Richard & Son ) should send a new fridge because the repair would be massive -...
Read full review of PC Richard & SonWill never buy from p c richard & son in paramus again.
Purchased washer & dryer from p c richard & son in paramus store paid for delivery and setup, men came to the house told me they could not set up dryer, did not explain, went to the store, more people came out, scuffed up the dryer, "set it up" now sticking 3 feet+ out from the wall, scuffed my siding when poking around at vent outside, left a huge black...
Read full review of PC Richard & SonI hope P C Richard & Son fails and fails big in NJ P C Richard & Son only wants to sell
P C Richard & Son Does not back their pledge of helping consumers out.We purchased a new laptop from the paramus store.. The keyboard is broke and when we tried to return or exchange it they would not help out/. They gave us a 800 number to their corporate complaint office;. After 20 minutes on hold we explained the situation to them and they connected u...
Read full review of PC Richard & SonP C Richard & Son in Paramus could care less about the problem, product or service
I could spend an hour writing about how this company messed up delivery but I eventually got the fridge so lets just talk about warranty.After several missed appointment (no call, no shows), I got very frustrated and started to contact them, they don't care about the fact that water is leaking from inside the fridge and ruining my kitchen floor and have no...
Read full review of PC Richard & Soncollect the money for the food loss&. he would not help us in any way/..
P C RICHARD & SON STORE I want the $250 replacement of food loss related to power outage for any reasn. the salesman told us at the time of purchasing the extra protection package. I was since been told that it is only if there is a mechanical problem with the refrigarator. I WANT THE $250 FOOD REPLACEMENT MONEY SENT TO ME AS PROMISED BY YOUR SALES...
Read full review of PC Richard & SonAbout PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
PC Richard & Son Customer Reviews Overview
One of the most positive aspects of PC Richard & Son is their extensive selection of products. They offer a wide range of electronics, appliances, and home goods from top brands, making it easy for customers to find exactly what they need. Additionally, the company is known for their competitive pricing, which often beats out other retailers in the industry.
Another major advantage of shopping with PC Richard & Son is their excellent customer service. The company has a team of knowledgeable and friendly representatives who are available to assist customers with any questions or concerns they may have. Many customers have praised the company for their quick response times and willingness to go above and beyond to ensure customer satisfaction.
Overall, PC Richard & Son is a highly reputable retailer that offers a wide range of high-quality products at competitive prices. With their excellent customer service and extensive selection, it's no wonder that so many consumers choose to shop with them.
Overview of PC Richard & Son complaint handling
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PC Richard & Son contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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