upper management in this corporation should be thoroughly embarrassed. a very unsatisfied customer.
Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman reassured me that my credit was not being run, which should be illegal if it isn't already.And, from...
Read full complaintThey were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;.
I have had a horrific time with P C Richard & Son in Paramus New Jersey.1 year ago I purchased a refrigerator after the first one I purchased went bad!. It should have been a simple exchange since I had a warranty but no such luck/. They were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;. I finally got things squared away!. Now...
Read full complaintthey are very unprofessional put you on hold and never returne your call or follow up with issues.
I purchaced dishwaxher fron p c Richard & sons located at Paramus New Jersey .Salesmen recomended me to buy warranty and I was told if anythig happened to I just call and get service immeduately or replaice applaince . 4 week my dishwasher is out of order and i try to make numerous complaints to customer service but unseccfully, they are very unprofessional...
Read full complaintI've had a bad experience with this Sharp product and P C Richards and Son in Paramus also.
I just bought a brand new Sharp LCD 60" TV in of 2013. It has stopped working since then and it's only February. I called P C Richards and Son in Paramus since that is where I have the warranty through. It took them over a week to get here. When he did, he looked at the TV for 5 minutes and called a Sharp tech person who then in turn told the PC technician...
Read full complaintP C Richard & Son is all about now, not wanting to follow up with their loyal customers, what's wrong with this picture.
Repair Service, an approved P C Richard & Son warranty repair svc does not hold up to their promises and appointments.Gave me an appt. Today between 3:30 p.m. and 7:00 p.m., it is now 7:20 p.m. and still no repair service person. Tried to call P C Richard & Son district office as indicated in this website, they close at 7:00 p.m. although their website...
Read full complaintI should have trusted my instincts and not gone back to P C Richard & Son in Paramus and never will again.
I had steered clear from P C Richard & Son in Paramus after bad experiences years ago but decided to give them another try especially since the store is so close to my home!. I went in on a Monday and ordered a General Electric freezer (Ice Box);. This was supposed to be a surprise for my parents from myself and my sister|. The salesman was fine- although...
Read full complaintI called P C Richard & Son in Paramus and recieved nothing but a arogant manager that seemed to only interested in sales.
installation on clothing washer was done by Steve, it was worse with dishwasher . crimped copper water line, to waist line causing flood in basement (forced 1/2 " line into 1/2" waist line) paid for install had to go to home depot to repair myself theirtheir installation is N.G. repair service is poor as well, commercial is bogus first time figured oh well...
Read full complaintP C Richard & Son in Paramus - This company hires liars and incompetent salespeople
I purchased a 42" Sharp TV, Monster box and 5 yr warranty and was told they provide excellent in home service.Called store from 8/12 - 8/15 with promises of call backs to set up service call yet that never happened. WENT TO STORE on 8/15 and was told I would receive a call in AM of 8/16. I received a call thinking the additional product I was talked into...
Read full complaintdo not expect an apology if and when a repairman shows up.Avoid service contracts.
P C Richard & Son sold me a service contract for my kitchen appliances. Getting them to show up, takes nothing short of a miracles. I placed 5 calls to different managers and, I still have a broken refrigerator. If you contact them by phone you will be kept waiting up to 20 minutes. While on hold you will be told over and over, how important your call i...
Read full complaint.I will never shop at P C Richard & Son in Paramus again
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full complaintp c richard & son should be more competitive, especially knowing their competition.
I went into the Paramus NJ store to purchase a TV .Salesman was very rude and inflexible with price and negotiation. Don't they understand if you come into the store it's to negotiate - if I want to pay list price I can buy online - and get free shipping.. After a heated exchange with THE salesman - we left the store, and went to Best Buy.Made my purchase...
Read full complaint.I will never shop at P C Richard & Son in Paramus again. When your retail numbers get low just remember the people you pissed off
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full complaintI will never buy P C Richard and Son again. How could they do that to their customer.
I bought a washer from, and was confirmed to deliver washer between 1:45 pm to 4:45 pm. However, I waited and waited. P C Richard and Son deliverman have NO show and NO . I called again and again. However, nobody answer my phone!! I wasted 4 house for nonthing!!! I really really pissed by P C Richard and Son terrible serives!!! This store can NOT be...
Read full complaint!. go somewhere else for your appliances.. I can't believe with service like this.
I bought a 4 appliance GE stainless steel package.Took about a month to get a delivery as the refrigerator was back-ordered.Agreed to pay their plumber to connect the (took all of 5 minutes)!.Salesman Nick S told us if we "threw the plumber a few bucks" he would install the dishwasher..Unfortunately the dishwashers came separately?.We were never told the...
Read full complaintI went back to buy a stereo system for my tv. the gentlemen there where just rude.
I went to p c Richard & son in Paramus new jersey, I walked around a bit looking, I was attempting to get the of a sales person and they took notice of me and then turned there heads as if i did not exist.there were many foreign sales person and seems not one American. I feel I was discriminated against. and I will never shop at again, I went there...
Read full complaintI am extremely unhappy and disappointed with my experience with this company
Dryer I bought from PC Richards back in 2012 stopped thoroughly as of last Friday -- only worked at a low heat.Was told over the phone that it was a "heating element" problem with the machine, and would need a repair person. Could not get a repair person until the following Wed. When he arrived, he informed me that my dryer was fine, and that the problem...
Read full complaintI will never shop here ever again:. If this is not resolved.
I bought a at in Paramus NJ. I have had it now for about 9 months. The two bins and one shelf kept falling. I called to get it service and P C Richard & Son told me to call another service company. Well the was very nice . He told me the was to wide and deamed it unrepairable. I then call PC, they wanted one of their techs to come in. The whom wouldn't tell...
Read full complaintI called to find out the the tv was still not in stock and they didn't know when it was coming.
I went to P C Richard & Son and purchased an 50' television.I was told that the tv was out of but should be in the store by Friday. I called to find out the the tv was still not in stock and they didn't know when it was coming...then the said "well try back on tuesday maybe it will be here".I called today to find out that it probably wont be here until...
Read full complaintIts a TOTAL SCAM…Everything and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run.
Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run, which should be illegal if it isn't already.And...
Read full complaintThe total lack of character and respect in management has surely rubbed off.
When I was finally addressed, I was met with the store's general managers rolling eyes and spoken down to disrespectfully. (So bad in fact that the only halfway being for an employee in the building had took it upon himself to apologize for the actions of his peers and managers) Also, the sales people on the floor gathered to watch as if my wife and I were...
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