P C Richard & Son in Paramus sold me a service contract for my kitchen appliances.
P C Richard & Son in Paramus sold me a service contract for my kitchen appliances. Getting them to show up, takes nothing short of a miracles. I placed 5 calls to 5 different managers and, I still have a broken refrigerator. If you contact them by phone you will be kept waiting up to 20 minutes. While on hold you will be told over and over, how important...
Read full complaintapparently since they work off commissions, they don't care.
I bought a Samsung flat screen tv from P C Richard & Son in Paramus, NJ.The sales person Joe Botros was very pushy trying to get us to buy the floor model tv (which by the way was not turned on) and said it looked exactly like one of the models they had hanging on their wall. Well needless to say, when I got it home, the tv has a horrible picture quality...
Read full complaintI really really pissed by P C Richards and Son terrible serives!!! This store can NOT be trusted and totally NOT reliable!!
I bought a washer from PC Richard and Son in Paramus, and was confirmed to deliver washer on Friday.However, I waited and waited. P C Richards and Son deliverman have NO show and NO phone call. I called again and again. However, nobody answer my phone!! I wasted 4 house for nonthing!!! I really really pissed by P C Richards and Son terrible serives!!!...
Read full complaintI called P C Richard & Son in Paramus Rip-Off and demanded my money back and was told that they do not refund air conditioners,
I called PC Richard & Son in Paramus NJ just before the heat wave this week to see if they had any Friedrich 8000 btu window units available..salesman lies and says he has their latest model(lie#1) that boasts 4 fan/cooling speeds but had only (2) left and I'd need to leave a deposit to hold one if I wanted it..fine, ..I left a deposit and went to the store...
Read full complaintSTAY CLEAR OF P C RICHARD & SON IN PARAMUS RIP-OFF
and if you DO go there, ..DO NOT PAY in CASH!!! pay only by credit card, or ATM debit card so if there is a problem(and invariably there WILL be) you can dispute the charge and get your money back!!! I called PC Richard & Son in Paramus NJ just before the heat wave this week to see if they had any Friedrich 8000 btu window units available..salesman lie...
Read full complaintI spoke to a supervisor james langford this morning & he was very uncooperative & offered no alternatives for resolving our problem!.
Re: P C Richard & Son in Paramus Their sales people may be fine but if you need service, it's exactly the opposite. You are at their mercy & they stink. Today is the 3rd service call on the same appliance, a refrigerator, . They refuse to give you a time frame ahead of time, so you have to leave the entire day open'. Of course their time is more important...
Read full complaintMy new delivery he would not give me a date either/.I am trying to put my house back together ..
I purchased over $8000.00 worth of appliances.As long as I was buying I got the whole sales pitch from Nick S, my contracter made a mistake and I had to return my washer and Dryer for a smaller but more expensive one.the whole time the sales person Nick S was complaining about all the work. I told her I work to .anyway while she was adding up all the new...
Read full complaintthey obviously do not care about their customers or keeping them for that matter&.
First of all, I ordered a dishwasher and they were suppose to call when it was ready to be installed- I had to call them.The two installers put three gouges in my new wood floor that I had covered with construction paper so this wouldn't happen and a gouge in my cabinet door:. They also left a puddle of water under the sink without saying anything?. In all...
Read full complaintI can only hope that my refrigerator wasn't damaged. Don't they train people how to move the appliances?
After they guys left and I had taken all the styrofoam and tape out of the new refrigerator and put my food in it, I read the instruction manual. It clearly warned not to move it by putting the dolly under the side-it should go under the back only. Of course the delivery guys had done it the wrong way and I can only hope that my refrigerator wasn't damaged...
Read full complaint. craig, [protected], and she took my phone number and assured me that he would call me right back that day.
The next week, I checked my credit card account for the $100 credit for the dents and there was only one for $100. What the heck? So I again called the store and spoke to girls at front desk and she said the manager, James, said that $100 was the amount we had agreed on. I explained to her that we had agreed on $100and I had even asked for $100 and he had...
Read full complaintjames langford, had indeed put in the request for the $100 credit to the main office.
I immediately stopped the delivery guys and called the store at [protected] and spoke to the manager, James Langford, who said that he would give me a $100 credit for the damage. While he held the line, I looked at the refrigerator again and more carefully to see if there were other dents and I then asked him for $100 credit because the dents are so bad...
Read full complaintThey weren't rude, just absolutely indifferent and unhelpful. So I left there and went to Home Depot.
I went to P.C. Richard & Son in Paramus New Jersey in June 2013 to shop for a refrigerator to replace my old one and get the Energy Star rebate. I had trouble getting the salespeople in the kitchen appliance area to help me. They weren't busy but they obviously didn't know anything about the refrigerators and didn't make any effort to be helpful. They...
Read full complaintMy advice is do not let them talk you into that because you may need the protection provided by your credit card .
There was one strange thing in this transaction: they seemed to have my name and address in their computer and insisted I had a P.C. Richard & Son credit account. I was 99.9% sure that I had never bought anything at P.C. Richard & Son so I didn't understand that and said he must be mistaken. I charged the refrigerator to my Visa card as I had planned, which...
Read full complaintI hate this company more than I would have thought possible. how is it they don't go out of business.
this is the worst company in the world.I wish I could publish the photo of the washing machine installation they did, it is unbelievable. after 3 trips, meaning 3 lost days of work, i finally hired a plumber to do the job right. now the machine is broken and getting them to honor the extended service agreement is total nightmare. cancelled appointments, no...
Read full complaintWill be my last time walking into P C Richard & Son in Paramus
After 20 phone calls sending faxes to all P C Richard & Son in Paramus and get really tired. I have to buy a new washer to resolve my problem people from P C Richard & Son in Paramus never contact me back. Manager James at P C Richard & Son bad bad employer and 0 education or modal. The best services in appliances i had from Sears. Also the Bosh people from...
Read full complaintThey are extremely rude on the phone and refuses to get a refund.
I bought us a new fridge from P C Richard and Son in Paramus and it was delivered about two weeks ago.The fridge does not get cold at all and they have told us they would replace it, which is normal! It's been almost two weeks and they keep delaying their delivery date saying that "it is not a priority to them". They are extremely rude on the phone and...
Read full complaintdo not buy anything from pc richards & son in paramus, very bad company.
Do not buy appliances from p c richard & son in paramus, I spent a lot of money buying five appliances, they told me to pick it up the next week, when I when to do it they said they did not have it on stuck. Later, after only two uses, the dryer broke I needed service, had to wait one week, the next saturday I was the last one. They have communication...
Read full complaintYou really have to hunt for it'.) THEN you're hit with a brand new 26;.99% interest rate!!!
Be VERY wary of these people!They are RIP OFFS of the highest order. I was told that I would be interest free for 24 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1200.00! NONE of this i...
Read full complaintthis company has the worst customer service I have ever seen. beware!!!
P C Richard & Son called me on Friday to tell me they will call me on Saturday between 10:00-1:00 to tell me the time of delivery.I wait on Sat. until 1:00 no one called. I called the salesman and the office numerous times. The installer finally called me at 1:30 and said cannot install today it is going to rain. He gave me his cell number and he said he...
Read full complaintI continued calls to the service department to no avail. I will never do business with this awful store again.
After spending $4000 on a washer and dryer with an extended 10 year warranty, my washing machine broke down. I called for service under the warranty and was told by the independent (contracted by PC Richard & Son) service tech that the machine was not economical to repair and was a fire hazard. PC Richard & Son in Paramus assured me that I would have a...
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