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I spoke to a supervisor james langford this morning & he was very uncooperative & offered no alternatives for resolving our problem!.
Re: P C Richard & Son in Paramus Their sales people may be fine but if you need service, it's exactly the opposite. You are at their mercy & they stink. Today is the 3rd service call on the same appliance, a refrigerator, . They refuse to give you a time frame ahead of time, so you have to leave the entire day open'. Of course their time is more important...
Read full review of PC Richard & SonMy new delivery he would not give me a date either/.I am trying to put my house back together ..
I purchased over $8000.00 worth of appliances.As long as I was buying I got the whole sales pitch from Nick S, my contracter made a mistake and I had to return my washer and Dryer for a smaller but more expensive one.the whole time the sales person Nick S was complaining about all the work. I told her I work to .anyway while she was adding up all the new...
Read full review of PC Richard & Sonthey obviously do not care about their customers or keeping them for that matter&.
First of all, I ordered a dishwasher and they were suppose to call when it was ready to be installed- I had to call them.The two installers put three gouges in my new wood floor that I had covered with construction paper so this wouldn't happen and a gouge in my cabinet door:. They also left a puddle of water under the sink without saying anything?. In all...
Read full review of PC Richard & SonI can only hope that my refrigerator wasn't damaged. Don't they train people how to move the appliances?
After they guys left and I had taken all the styrofoam and tape out of the new refrigerator and put my food in it, I read the instruction manual. It clearly warned not to move it by putting the dolly under the side-it should go under the back only. Of course the delivery guys had done it the wrong way and I can only hope that my refrigerator wasn't damaged...
Read full review of PC Richard & Son. craig, [protected], and she took my phone number and assured me that he would call me right back that day.
The next week, I checked my credit card account for the $100 credit for the dents and there was only one for $100. What the heck? So I again called the store and spoke to girls at front desk and she said the manager, James, said that $100 was the amount we had agreed on. I explained to her that we had agreed on $100and I had even asked for $100 and he had...
Read full review of PC Richard & Sonjames langford, had indeed put in the request for the $100 credit to the main office.
I immediately stopped the delivery guys and called the store at [protected] and spoke to the manager, James Langford, who said that he would give me a $100 credit for the damage. While he held the line, I looked at the refrigerator again and more carefully to see if there were other dents and I then asked him for $100 credit because the dents are so bad...
Read full review of PC Richard & SonThey weren't rude, just absolutely indifferent and unhelpful. So I left there and went to Home Depot.
I went to P.C. Richard & Son in Paramus New Jersey in June 2013 to shop for a refrigerator to replace my old one and get the Energy Star rebate. I had trouble getting the salespeople in the kitchen appliance area to help me. They weren't busy but they obviously didn't know anything about the refrigerators and didn't make any effort to be helpful. They...
Read full review of PC Richard & SonMy advice is do not let them talk you into that because you may need the protection provided by your credit card .
There was one strange thing in this transaction: they seemed to have my name and address in their computer and insisted I had a P.C. Richard & Son credit account. I was 99.9% sure that I had never bought anything at P.C. Richard & Son so I didn't understand that and said he must be mistaken. I charged the refrigerator to my Visa card as I had planned, which...
Read full review of PC Richard & SonI hate this company more than I would have thought possible. how is it they don't go out of business.
this is the worst company in the world.I wish I could publish the photo of the washing machine installation they did, it is unbelievable. after 3 trips, meaning 3 lost days of work, i finally hired a plumber to do the job right. now the machine is broken and getting them to honor the extended service agreement is total nightmare. cancelled appointments, no...
Read full review of PC Richard & SonWill be my last time walking into P C Richard & Son in Paramus
After 20 phone calls sending faxes to all P C Richard & Son in Paramus and get really tired. I have to buy a new washer to resolve my problem people from P C Richard & Son in Paramus never contact me back. Manager James at P C Richard & Son bad bad employer and 0 education or modal. The best services in appliances i had from Sears. Also the Bosh people from...
Read full review of PC Richard & SonThey are extremely rude on the phone and refuses to get a refund.
I bought us a new fridge from P C Richard and Son in Paramus and it was delivered about two weeks ago.The fridge does not get cold at all and they have told us they would replace it, which is normal! It's been almost two weeks and they keep delaying their delivery date saying that "it is not a priority to them". They are extremely rude on the phone and...
Read full review of PC Richard & Sondo not buy anything from pc richards & son in paramus, very bad company.
Do not buy appliances from p c richard & son in paramus, I spent a lot of money buying five appliances, they told me to pick it up the next week, when I when to do it they said they did not have it on stuck. Later, after only two uses, the dryer broke I needed service, had to wait one week, the next saturday I was the last one. They have communication...
Read full review of PC Richard & SonYou really have to hunt for it'.) THEN you're hit with a brand new 26;.99% interest rate!!!
Be VERY wary of these people!They are RIP OFFS of the highest order. I was told that I would be interest free for 24 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1200.00! NONE of this i...
Read full review of PC Richard & Sonthis company has the worst customer service I have ever seen. beware!!!
P C Richard & Son called me on Friday to tell me they will call me on Saturday between 10:00-1:00 to tell me the time of delivery.I wait on Sat. until 1:00 no one called. I called the salesman and the office numerous times. The installer finally called me at 1:30 and said cannot install today it is going to rain. He gave me his cell number and he said he...
Read full review of PC Richard & SonI continued calls to the service department to no avail. I will never do business with this awful store again.
After spending $4000 on a washer and dryer with an extended 10 year warranty, my washing machine broke down. I called for service under the warranty and was told by the independent (contracted by PC Richard & Son) service tech that the machine was not economical to repair and was a fire hazard. PC Richard & Son in Paramus assured me that I would have a...
Read full review of PC Richard & Sonupper management in this corporation should be thoroughly embarrassed. a very unsatisfied customer.
Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman reassured me that my credit was not being run, which should be illegal if it isn't already.And, from...
Read full review of PC Richard & SonThey were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;.
I have had a horrific time with P C Richard & Son in Paramus New Jersey.1 year ago I purchased a refrigerator after the first one I purchased went bad!. It should have been a simple exchange since I had a warranty but no such luck/. They were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;. I finally got things squared away!. Now...
Read full review of PC Richard & Sonthey are very unprofessional put you on hold and never returne your call or follow up with issues.
I purchaced dishwaxher fron p c Richard & sons located at Paramus New Jersey .Salesmen recomended me to buy warranty and I was told if anythig happened to I just call and get service immeduately or replaice applaince . 4 week my dishwasher is out of order and i try to make numerous complaints to customer service but unseccfully, they are very unprofessional...
Read full review of PC Richard & SonI've had a bad experience with this Sharp product and P C Richards and Son in Paramus also.
I just bought a brand new Sharp LCD 60" TV in of 2013. It has stopped working since then and it's only February. I called P C Richards and Son in Paramus since that is where I have the warranty through. It took them over a week to get here. When he did, he looked at the TV for 5 minutes and called a Sharp tech person who then in turn told the PC technician...
Read full review of PC Richard & SonP C Richard & Son is all about now, not wanting to follow up with their loyal customers, what's wrong with this picture.
Repair Service, an approved P C Richard & Son warranty repair svc does not hold up to their promises and appointments.Gave me an appt. Today between 3:30 p.m. and 7:00 p.m., it is now 7:20 p.m. and still no repair service person. Tried to call P C Richard & Son district office as indicated in this website, they close at 7:00 p.m. although their website...
Read full review of PC Richard & SonAbout PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
PC Richard & Son Customer Reviews Overview
One of the most positive aspects of PC Richard & Son is their extensive selection of products. They offer a wide range of electronics, appliances, and home goods from top brands, making it easy for customers to find exactly what they need. Additionally, the company is known for their competitive pricing, which often beats out other retailers in the industry.
Another major advantage of shopping with PC Richard & Son is their excellent customer service. The company has a team of knowledgeable and friendly representatives who are available to assist customers with any questions or concerns they may have. Many customers have praised the company for their quick response times and willingness to go above and beyond to ensure customer satisfaction.
Overall, PC Richard & Son is a highly reputable retailer that offers a wide range of high-quality products at competitive prices. With their excellent customer service and extensive selection, it's no wonder that so many consumers choose to shop with them.
Overview of PC Richard & Son complaint handling
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PC Richard & Son contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
Most discussed complaints
the worst customer service 4 (opinions to this review) Service warranty for Frigidaire 3 (opinions to this review) dishwasher -samsung-<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>-001 3 (opinions to this review) Hisense model 65uk6k, denied exchange 2 (opinions to this review) Whirlpool microwave/quaker city service company was sent out by pc richardson to replace the blown bulb in the microwave 2 (opinions to this review)Recent comments about PC Richard & Son company
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