I had been warned about the service and products of p c richard & son in paramus so now I'm warning others.
I bought a VCR and returned it 3 hrs later.The manager said the computers were down so the next day I wasted another trip to the store only for the rude and obnoxious manager to tell me they would mail me a check in 10 days. He was so confident that the company would uphold his rudeness that he gave me a non working number to corporate office to complain...
Read full complaintP C Richard & Son in Paramus do not the right thing for me and my family.not a great xmas for us.
i brought new sony 3-d tv.After one year the flat pannel went out. Part no longer made. I also brought ext warranty. They say replace or fix what a joke & a wast of money for ext warranty. I also call sony no help from them. I will never buy anything from hhgreg. Buyer Beware--------------------or sony--------------- as of today 2013 no tv. With no help...
Read full complaint and 1 commentI'm about to throw in the towel and buy an inexpensive top loader - and NOT ONE SERVICE CALL.
My husband bought this washing machine (and matching dryer) as a surprise for me to replace my 15 year old top-loading machine.He bought it at P C Richard & Son in Paramus.. The machine began to have problems after one month. It started with the drum not spinning. After fighting with P C Richard & Son in Paramus.. they covered the + repair fee. Since then...
Read full complaintI waited 3 weeks during which I could have bought the TV from somewhere else/.Bad customer service
I bought a led screen TV online on November 25th.I was eagerly waiting for the TV to arrive, but no response after one week..I checked the status on December 2nd and I was told by Customer service, I will get it on 17th|.I got an email saying order is ready for pickup|.When I called Customer service they say they canceled my order and they put the blame on...
Read full complaintpc richard & son would not increase my credit.. so I had to put it on another charge,
i purchased over $5000.00 worth of appliances .As long as I was buying I got the whole sales pitch, my contracter made a mistake and I had to return my washer and Dryer for a smaller but more expensive one.the whole time the sales person Grorge was complaining about all the work. I told her I work to ..anyway while she was adding up all the new charges she...
Read full complaint.When I contacted PC Richard & Son in Paramus again and asked them to replace the machine
I purchased a combination clothes washer/dryer at a PC Richard & Son in Paramus sale.I was told that it was a display model, which was also stated on the receipt. When the item was delivered I noticed there was stagnate water in the bottom of the machine.. I also noticed a tag which was tied to the machine stating that it had been returned for repair due...
Read full complaint... lies and trickery. when I attempted to cancell my order at the paramus location,
PC Richard & Son - Total scam and worst experience Company PC Richard & Son Location Paramus New Jersey Category Appliances and Electronics Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new...
Read full complaint and 1 commentthe delivery guys didn't even want to install the stove correctly
I bought a stove from them with "free delivery".That meant I paid for delivery and got a gift card for the delivery price. The delivery guys didn't even want to install the stove correctly. I had to make them. Now I got to use my gift card and find out there has been monthly "service " charges. My 59.99 is now worth 43.29. I will never step foot into...
Read full complaint and 1 commentI've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 6/2011, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-10-13 and lost all food. It is [protected]. I've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have timeframe on when...
Read full complaintI should have just stuck with home depot at least they can add correctly.Don't waste your time and money in P C Richard & Son.
I was overcharged for my washer dryer set - spent 4 hours on the phone with some of the rudest customer service people I've ever dealt with.Finally I was told I'd get a refund...still waiting after 2 weeks so I called again. They just told me they have no record of any refund. I'm on hold again while I write this. Been sitting here listening to dead air...
Read full complainti will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers
P C Richard & Son in Paramus, NJ, be aware the Sales Personnel Nick S do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the...
Read full complaintp c richard & son in paramus employees do not want to and they they do not have any ability to resolve any problems..
I have a refrigerator from P C Richard & Son in Paramus..It is almost 7 years old, . It has failed 5 times already (ruining all the food) Every time I have to get service, I have to track down all the warranty and extended warranty information, because P C Richard & Son failed upload my warranty to MayTag, not once, twice, three time, four times, 5 time...
Read full complaintsince neither of these are being done I will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers.
P C Richard & Son in Paramus, be aware the Sales Personnel do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the transaction. In...
Read full complaintnever shop at or buy anything at p c richard & son in paramus.
I will not go into detail except to say NEVER SHOP AT or BUY ANYTHING at p c richard & son in paramus.Even if you spend your money on an extended warrenty it is still useless. Their store managers, corporate office and customer service is horrid. Multiple phone calls, hours on the phone and still no where. They never return the call as they say they will...
Read full complaint and 1 commentso I am sitting in new jersy with no tv for the weekend in the middle of winter?. thanks p c richard & son in paramus.
I bought a brand new entertainment system November only to come home to a TV that needs to be repaired.I had bought a special warranty for my TV with P C Richard & Son. Only to find out that they really don't want to replace my TV until sometime next week. Plus it will take three different groups to replace my TV. One to pick it up, one to drop off another...
Read full complaintand why would p c richard & son not try to solve the problem??? no commom sense
I purchased a new side by side refrigerator to replace a side by side that I purchased from them 9 years ago...When delivery guy showed up he said that he could not hook my refrigerator up because it did not have a copper line to ice maker... When I purchased the thing years ago it must have been ok... I don't have a problem with paying for an upgrade but...
Read full complaintnever again with p c richard & son in paramus. I dont care how cheap.
I went to P C Richard & Son in Paramus to buy a fridge and washer and dryer was very nice in the store. Although we paid 1400 for a whirlpool duet set and got no pedestals for the washer or dryer in the price. Then the delivery guy went to the wrong adress and to our benefit we had to wait another day!! Once the 2 delivery guys show up, one walks through my...
Read full complainti spoke with the & manager& and he says&looking at it wth is the problem?. order canceled! my business i'll take else where.
I went to purchase a washer and dryer front load.The tag price was one thing and the reciept price was another. So, I didn't notice it due to all the extras these things need . I get home and I get to revise the reciept and see that the price was over. I call and have my number taken down for " someone to cll me back". I went on the internet to double...
Read full complaintnever again will I do business with p c richard & son in paramus!
I purchased a stackable washer & Dryer for my brand new town home.So I did a screen capture to ensure I had some proof of purchase. I scheduled delivery for Tuesday. They called me around 12pm that morning to notify me my delivery window was from 12pm-3pm. They call around 2pm to get further directions to my residence. They arrive around 2:40 for delivery...
Read full complaintso before you go to a p c richard & son and spend your hard earned money.
Lets just say I personally would not purchase anything from them. 80% of the items that we installed by us from them were outdated, repacked, or scratch and dented items they purchase in bulk most likey from Sears and other major outlet stores. The customers never new what they were getting and a lot of the time the blame for the problems with the...
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