- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
.When I contacted PC Richard & Son in Paramus again and asked them to replace the machine
I purchased a combination clothes washer/dryer at a PC Richard & Son in Paramus sale.I was told that it was a display model, which was also stated on the receipt. When the item was delivered I noticed there was stagnate water in the bottom of the machine.. I also noticed a tag which was tied to the machine stating that it had been returned for repair due...
Read full review of PC Richard & Son... lies and trickery. when I attempted to cancell my order at the paramus location,
PC Richard & Son - Total scam and worst experience Company PC Richard & Son Location Paramus New Jersey Category Appliances and Electronics Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new...
Read full review of PC Richard & Son and 1 commentthe delivery guys didn't even want to install the stove correctly
I bought a stove from them with "free delivery".That meant I paid for delivery and got a gift card for the delivery price. The delivery guys didn't even want to install the stove correctly. I had to make them. Now I got to use my gift card and find out there has been monthly "service " charges. My 59.99 is now worth 43.29. I will never step foot into...
Read full review of PC Richard & Son and 1 commentI've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 6/2011, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-10-13 and lost all food. It is [protected]. I've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have timeframe on when...
Read full review of PC Richard & SonI should have just stuck with home depot at least they can add correctly.Don't waste your time and money in P C Richard & Son.
I was overcharged for my washer dryer set - spent 4 hours on the phone with some of the rudest customer service people I've ever dealt with.Finally I was told I'd get a refund...still waiting after 2 weeks so I called again. They just told me they have no record of any refund. I'm on hold again while I write this. Been sitting here listening to dead air...
Read full review of PC Richard & Soni will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers
P C Richard & Son in Paramus, NJ, be aware the Sales Personnel Nick S do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the...
Read full review of PC Richard & Sonp c richard & son in paramus employees do not want to and they they do not have any ability to resolve any problems..
I have a refrigerator from P C Richard & Son in Paramus..It is almost 7 years old, . It has failed 5 times already (ruining all the food) Every time I have to get service, I have to track down all the warranty and extended warranty information, because P C Richard & Son failed upload my warranty to MayTag, not once, twice, three time, four times, 5 time...
Read full review of PC Richard & Sonsince neither of these are being done I will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers.
P C Richard & Son in Paramus, be aware the Sales Personnel do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the transaction. In...
Read full review of PC Richard & Sonnever shop at or buy anything at p c richard & son in paramus.
I will not go into detail except to say NEVER SHOP AT or BUY ANYTHING at p c richard & son in paramus.Even if you spend your money on an extended warrenty it is still useless. Their store managers, corporate office and customer service is horrid. Multiple phone calls, hours on the phone and still no where. They never return the call as they say they will...
Read full review of PC Richard & Son and 1 commentso I am sitting in new jersy with no tv for the weekend in the middle of winter?. thanks p c richard & son in paramus.
I bought a brand new entertainment system November only to come home to a TV that needs to be repaired.I had bought a special warranty for my TV with P C Richard & Son. Only to find out that they really don't want to replace my TV until sometime next week. Plus it will take three different groups to replace my TV. One to pick it up, one to drop off another...
Read full review of PC Richard & Sonand why would p c richard & son not try to solve the problem??? no commom sense
I purchased a new side by side refrigerator to replace a side by side that I purchased from them 9 years ago...When delivery guy showed up he said that he could not hook my refrigerator up because it did not have a copper line to ice maker... When I purchased the thing years ago it must have been ok... I don't have a problem with paying for an upgrade but...
Read full review of PC Richard & Sonnever again with p c richard & son in paramus. I dont care how cheap.
I went to P C Richard & Son in Paramus to buy a fridge and washer and dryer was very nice in the store. Although we paid 1400 for a whirlpool duet set and got no pedestals for the washer or dryer in the price. Then the delivery guy went to the wrong adress and to our benefit we had to wait another day!! Once the 2 delivery guys show up, one walks through my...
Read full review of PC Richard & Soni spoke with the & manager& and he says&looking at it wth is the problem?. order canceled! my business i'll take else where.
I went to purchase a washer and dryer front load.The tag price was one thing and the reciept price was another. So, I didn't notice it due to all the extras these things need . I get home and I get to revise the reciept and see that the price was over. I call and have my number taken down for " someone to cll me back". I went on the internet to double...
Read full review of PC Richard & Sonnever again will I do business with p c richard & son in paramus!
I purchased a stackable washer & Dryer for my brand new town home.So I did a screen capture to ensure I had some proof of purchase. I scheduled delivery for Tuesday. They called me around 12pm that morning to notify me my delivery window was from 12pm-3pm. They call around 2pm to get further directions to my residence. They arrive around 2:40 for delivery...
Read full review of PC Richard & Sonso before you go to a p c richard & son and spend your hard earned money.
Lets just say I personally would not purchase anything from them. 80% of the items that we installed by us from them were outdated, repacked, or scratch and dented items they purchase in bulk most likey from Sears and other major outlet stores. The customers never new what they were getting and a lot of the time the blame for the problems with the...
Read full review of PC Richard & Sonthey bought in bulk to resell as new&. buyer beware p c richard & son in paramus is a scam
I am a applainces installer that works for them and most of the appliances they sell are rejects from sears and other major stores.The customers are being lied to and one of the big bosses is nothing but a con man/. He has his warehouse guys repacking damaged items to look new when in fact they should not be sold in the first place|. We have gone to...
Read full review of PC Richard & Soni bought it from p c richard & son in paramus store. the store is who should be handling this and I should not have to contact the warehouse
I was going to let this situation go and hope that you raised this issue hirer in the company for me...however, I received the refrigerator today and after letting it settle for almost 12 hours I started to bring food in from the cold. To my surprise, all of my frozen food had thawed and was no longer good. Furthermore, the man who delivered the...
Read full review of PC Richard & Son. i've made multiple calls to paramus store warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 12/2011, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-2013 and lost all food. It is [protected]. I've made multiple calls to Paramus store warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have...
Read full review of PC Richard & Soni dropped 3000 and you can't even assist within the same day. I canceled it! my business i'll take else where.
I went to purchase a washer and dryer front load.The tag price was one thing and the reciept price was another. So, I didn't notice it due to all the extras these things need . I get home and I get to revise the reciept and see that the price was over. I call and have my number taken down for " someone to cll me back".I went on the internet to double check...
Read full review of PC Richard & Soni've made multiple calls to paramus nj warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 12/2012, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-2013 and lost all food. It is [protected]. I've made multiple calls to Paramus NJ warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have timeframe...
Read full review of PC Richard & SonAbout PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
PC Richard & Son Customer Reviews Overview
One of the most positive aspects of PC Richard & Son is their extensive selection of products. They offer a wide range of electronics, appliances, and home goods from top brands, making it easy for customers to find exactly what they need. Additionally, the company is known for their competitive pricing, which often beats out other retailers in the industry.
Another major advantage of shopping with PC Richard & Son is their excellent customer service. The company has a team of knowledgeable and friendly representatives who are available to assist customers with any questions or concerns they may have. Many customers have praised the company for their quick response times and willingness to go above and beyond to ensure customer satisfaction.
Overall, PC Richard & Son is a highly reputable retailer that offers a wide range of high-quality products at competitive prices. With their excellent customer service and extensive selection, it's no wonder that so many consumers choose to shop with them.
Overview of PC Richard & Son complaint handling
-
PC Richard & Son contacts
-
PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
-
PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
-
PC Richard & Son headquarters150 Price Parkway, Farmingdale, New York, 11735, United States
-
PC Richard & Son social media
Most discussed complaints
the worst customer service 4 (opinions to this review) Service warranty for Frigidaire 3 (opinions to this review) dishwasher -samsung-<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>-001 3 (opinions to this review) Hisense model 65uk6k, denied exchange 2 (opinions to this review) Whirlpool microwave/quaker city service company was sent out by pc richardson to replace the blown bulb in the microwave 2 (opinions to this review)Recent comments about PC Richard & Son company
RefrigeratorOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!