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PC Richard & Son

www.pcrichard.com

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3.9 5 Reviews 673 Complaints
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PC Richard & Son Complaints Page 19 of 34

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10:52 am EDT
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I just bought a brand new Sharp LCD 60" TV in 2013. It has stopped working since then and it's only February. I called PC Richard and Son in Paramus since that is where I have the warranty through. It took them over a week to get here. When he did, he looked at the TV for 5 minutes and called a Sharp tech person who then in turn told the P C technician that...

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1:14 am EDT
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This is my third GE refrigerator in 10 years from P C Richard & Son in Paramus.. The second was bought in 2013, and the compressor went out one month after warranty. Then, I purchased KitchenAid that came to my house damaged. All my food was out now, waiting for a fridge. So, the only thing available now was another GE which costs another $500, but the...

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3:30 am EDT
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After spending $4000 on a washer and dryer with an extended 10 year warranty, my washing machine broke down. I called for service under the warranty and was told by the independent (contracted by P C Richard & Son) service tech that the machine was not economical to repair and was a fire hazard. P C Richard & Son in Paramus assured me that I would have a...

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7:11 pm EDT
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There is only one store to purchase appliances, TV, telephones, etc and that has been P C Richard & Son in Paramus for years.Something strange happened. I purchased a TV set in the Paramus store from salesman Joe Botros Jr 8246. I gave him my American express card at which time he offered me the P C Richard credit card which I refused and under his breath...

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12:30 am EDT
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After spending $8000 on a washer and dryer with an extended 10 year warranty, my washing machine broke down. I called for service under the warranty and was told by the independent (contracted by P C Richard & Son in Paramus) service tech that the machine was not economical to repair and was a fire hazard. P C Richard & Son in Paramus assured me that I...

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11:57 am EDT
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As I walked into the Paramus store to purchase a dishwasher iI was bombarded with salespeople Joe Botros Jr. 8246 who wanted to help me.I went with one who took me to the dishwasher dept and he proceded to show me the displays. I chose one and he gave me the price plus delivery charge plus extended warranty charge. I told him I did not need to have it...

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12:49 pm EDT
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My refrigerator that I purchased in late 2013 has not been working about two weeks ago. Technicians were sent out on four occasions but was unable to rectify the problem. On the four occasions, I was given an appointment in the early mornings but they showed up later in the evenings causing me to lose time at work. For the past few week, the foods in the...

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5:40 am EDT
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have had a horrific time with P C Richard & Son in Paramus NJ. 1 year ago I purchased a refrigerator after the first one I purchased went bad. It should have been a simple exchange since I had a warranty but no such luck. They were extremely rude in the Paramus store and not very knowledgeable. I finally got things squared away. Now I am trying to make sure...

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5:44 pm EDT
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I purchased a French door fridge for $5, 000. When it was delivered, they said that the water will work in a while and make ice, then, they left. The fridge never made ice and the water never came out. Then, the food started to freeze along with the milk and other dairy products. The main computer was dead. They sent a repairman over and they fixed the ice...

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10:43 am EDT
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I had a similar experience as other posters. I called P C Richard & Son in Paramus to fix a Maytag washer. It took them 5 days to get out here. The guy came and tried to tell me that the problem was that we used too much soap. Nice try. When I added clothes and ran it while he stood there, the machine started spewing water out the back. Then he told me it'...

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3:01 am EDT
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I called the store on Tuesday night and inquired if they would sell me a Sony TV for the same price offered by Sears. After 20 minutes on the phone (the associate had to discuss it with his managerJames), I was told they would match the Sear's price. The next morning, I went to the store to pick up my TV and was told I couldn't buy it for the price we...

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12:45 am EDT
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I just bought a brand new Sharp LCD 60" TV in October of 2013. It has stopped working since then and it's only February. I called P C Richard and Son in Paramus since that is where I have the warranty through. It took them over a week to get here. When he did, he looked at the TV for 5 minutes and called a Sharp tech person who then in turn told the P C...

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12:31 am EDT
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I had my TV for 11 months. Then all of a sudden, one day I turned it on and there was a red and blue line running down the screen. I called P C Richard & Son Customer Service being that it was still under the factory warranty. Furthermore, a tech came out to my house within a few days and deemed my panel defective, which he then processed to order a...

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1:34 am EDT
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I purchased a washing machine from P C Richard & Son in Paramus. I called in for repair on my washing machine. It was working but it was making a sound. They took my washing machine apart and they refused to come back and repair it because they stated that it had water damage. I asked him to come back to put the machine together. I was told that it will...

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10:19 am EDT
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We have a less than a 2year old refrigerator which we paid extra for a 10 year warranty on, apparently has a faulty ice maker that suddenly started leaking today & caused major flooding damage in our kitchen all the way down to our basement.We called a P C Richard & Son I Paramus customer service supervisor who first delayed calling us back until servicemen...

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12:31 am EDT
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We purchased a washer and dryer almost 3 years ago and paid a significant amount for a 10 year extended warranty on each (almost 40% of the purchase price).The machines were installed (by P C Richard & Son) in my 2nd floor laundry room. This weekend, water started coming through my kitchen ceiling. When we called the service department first thing thi...

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1:15 am EDT
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I bought a washing machine and dryer from them in NJ, Paramus store.I had a old washer tray for my washing machines to collect water". They refused to deleiver my washing machine and dryer because of this water collection tray which sends through the drian pipe'. They also charged me for extra items like wall outlets and pipes saying that they can not hook...

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2:46 am EDT
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I purchased a fridge from P C Richard & Son in Paramus and upon delivery today the driver told me it was damaged and it would have to be returned.I called the store in Paramus and they cant get another until tomorrow. I took off from work today for this and now I have to *** tomorrow as well. The manager James Langford would not give me a delivery time. I...

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9:21 am EDT
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After spending $8000 on a washer and dryer with an extended 10 year warranty, my washing machine broke down. I called for service under the warranty and was told by the independent (contracted by P C Richard & Son in Paramus ) service tech that the machine was not economical to repair and was a fire hazard. P C Richard & Son in Paramus assured me that I...

Read full review of PC Richard & Son and 1 comment
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12:44 am EDT
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We have been customers of P C Richard & Son in Paramus for decades.As property owners we have frequent need to purchase appliances in two different locations. We recently purchased a refrigerator for a rental house. They delivered a damaged refrigerator and the tenant noticed it and refused it. On the next delivery they scratched the saddle in installing...

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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
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    Assistant Manager
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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PC Richard & Son Category
PC Richard & Son is ranked 24 among 365 companies in the Appliances category

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What are PC Richard & Son working hours?

Mon 9:00 am - 7:00 pm Tue 9:00 am - 7:00 pm Wed 9:00 am - 7:00 pm Thu 9:00 am - 7:00 pm Fri 9:00 am - 7:00 pm Sat 9:00 am - 5:00 pm Sun 11:00 am - 5:00 pm