The complaint has been investigated and
resolved to the customer's satisfactionResolved Nicor Gas — shut off gas would not take payment
resolved to the customer's satisfaction
Nicor gas has shut me off in 4-5-09 I told them that i had just recovered from a injure and that i was behind on all my bills, and that i also have a sick person with heart and diabetes in my home. To this day i still have no gas and thay will not take any payments from me, until i pay the whole bill, which by the way is over 1, 567 so they say. I have called and cryed trying to get my gas turned back on. The folks i talk with at nicor are rude, and disrespectful, i was told by one woman you want our service now we want our money. I have been doing all i can to save my house and i have caught up with my other bills, but nicor refuses to work with you, and also the amount of my bill has gone up since my gas has been shut off. I have had to take my sick family member to the hospital 3 times since my gas has been shut off. If i had the 1567 to pay them i would but thay will not take 400 of the bill, who is watching the utility companys? I work hard to make a living and now i am having troubles things are bad for alot of folks how can a large utility company, get away with this, if i could go to another gas company i would but nicor is the only one .
please help to change this, i think about the older folks, and the very poor folks what do they do how are they treated?? NICOR YOU ARE WRONG