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Sui Northern Gas Pipelines [SNGPL] Customer Care Service

Sui Northern Gas Pipelines Ltd.

Gas House, 21 Kashmir Road, P.O.Box No. 56
Pakistan - 54000

Customer Support Phone Numbers

+92 42 9908 2000(Head Office) 8 5
+92 42 9908 2006(Head Office) 2 1
+92 42 9908 0000(Head Office) 1 1
+92 99 2931 0071(Abbottabad) 2 0
+92 99 2931 0072(Abbottabad) 0 1
+92 99 2931 0077(Abbottabad) 0 0
+92 99 2931 0078(Abbottabad) 0 0
+92 62 925 5022(Bahawalpur) 0 1
+92 62 925 5024(Bahawalpur) 1 0
+92 41 921 0033(Faisalabad) 0 0
+92 41 921 0035(Faisalabad) 0 0
+92 55 920 0481(Gujranwala / Sialkot) 0 0
+92 55 920 0484(Gujranwala / Sialkot) 1 1
+92 51 925 7710(Islamabad) 1 0
+92 51 925 7711(Islamabad) 2 0
+92 51 925 7713(Islamabad) 1 0
+92 51 925 7719(Islamabad) 0 0
+92 42 9926 3361(Lahore) 2 0
+92 42 9926 3380(Lahore) 2 0
+92 61 922 0081(Multan) 0 1
+92 61 922 0086(Multan) 0 1
+92 91 921 7748(Peshawar) 0 2
+92 91 921 7749(Peshawar) 1 1
+92 56 361 3918(Sheikhupura) 1 0
+92 40 920 0093(Sahiwal) 0 0
+92 48 322 4401(Sargodha) 0 0
+92 51 491 7277(Rawalpindi) 1 1
+92 53 926 0324(Gujrat) 0 1
Head Office / Registered Office
Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan
+92 42 9908 2000
+92 42 9908 2006
+92 42 9908 0000
+92 42 9920 1369
+92 42 9920 1302


Sui Northern Gas Pipelines [SNGPL] Complaints & Reviews

Sui Northern Gas Pipelines [SNGPL] / new gas connection pending since 2011 in spite of existence of supply line

shumas deen on May 15, 2017
Assalam o alaikum! Sngpl sialkot is persistent not to provide the gas connection since 2011. The demand notice rupees 3000 was deposited in the bank. The excuse was the distance between the supply line and house. The connection was provided just to the front door of our house on approach...

Sui Northern Gas Pipelines [SNGPL] / pending new domestic connection

My name is muhammad sarwar khan (major retired) Cnic# 3520014060749 House no. 62/2, near mazar of pir karam ali shah, village keer khurd, bedian road, lahore Complaint: Gas connection to the above house (gas meter installation) is pending. sngl staff reached the site 3/4 days back to...

Sui Northern Gas Pipelines [SNGPL] / illegal disconnection of meter

Safeer Ahmad on May 2, 2017
Respected Sir, We are regularly paying our bills but our Gas Meter is illegally disconnected by Sui Gas workers on 27th April 2017 without serving any notice. Kindly advise the authorities to reinstate our Gas Services immediately. Consumer ID No. 115349857654 Arshad Zia Siddiqui Assistant...

Sui Northern Gas Pipelines [SNGPL] / sticky meter mention on bill

Tasaddaq Hussain on Apr 25, 2017
My consumer number is 84043230006. I am living in Airport Housing society Rawalpindi. 1st of all there is no gas in winter from 2 am to 6 am. Means just 4 hours gas is available and at that time we are sleeping. Now gas is available for 24 hours but we are just 2 person living in that...

Sui Northern Gas Pipelines (SNGPL) / complaint of new domestic connection application no.2786276178

M. Ashfaq on Apr 14, 2017
I Shahnaz Rafi wife of Muhammad Ishfaq CNIC No.31202-3730626-8 resident of Haseeb town behind One Unit Staff Colony near Ghousia Masjid, Bahawalpur was submitted an application for new domestic connection ID No. 2786276178 on dated 12.11.2014. According to your website I visited today...

Sui Northern Gas / None presence hiring for new gas connection

Muhammad Adrees on Mar 1, 2017
Respected sir/Madam I'm Muhammad Adrees From 336 GB new sarabah p/o Toba Tek Singh, division Faisalabad. Sir today my round in your office located in Toba Tek Singh is 15 times and 14 days coming for deposit new application for connection sui nothern gas but here your hiring officers salesman...

SNGPL / Gas completely out of order

Ahsan Tariq ALi on Jan 25, 2017
I am complaining for our gas is completely out of order from more then 3 weeks. I already register my complain 3 days ago but didn't seen any progress by customer care, Already registered complain number is : 540807952 Consumer no : 77532720008 Hope you will take any action in as hurry a...

SNGPL / Blackmailing sui gas staff

0345- 4050751 on Jan 4, 2017
Dear Sir, our consumer no. is 78082626546. From last week we face some issue from your staff. They blackmailed us that our meter will be changed due to seals problem otherwise we have to face heavy fine for it. Sir, if you think there are really problem please send your official and...

SNGPL / Repair of leaked gas pipe line

Ashfaq Hussain on Nov 19, 2016
Respected Sir, It is with great pain & deep sorrow, I bring it to your kind notice about the negligence & poor performance of the SNGPL Peshawar making the life of me & other residents of street a hell.The issue is three years old and a series of complaints have been lodged with the...

SNGPL Sahiwal / Unfair and bribed survey for installation of new gas meters

Mian sarwar on Nov 13, 2016
Worthy sir, it is respectfully submitted that I m living at chak no 14/1L teh renala khurd distt okara and serving as divisional chairman of labour union lesco.gass pipe lines has been installed prior to one year in my village.some days ago opration incharge sngpl of okara office, servey...

SNGPL / billing complaint

Reviewer77957 on Mar 1, 2016
It is stated that my new meter for the upper story had been installed on January 04, 2016 with Name: Sardar Wali ur Rehman, Consumer Number 76701116261 and Meter Number ZA 1510645278. On 15th of every month, the reading has been taken. On 15th January, 2016 my reading of the new meter wa...

SNGPL Gas / My gas meter is not working

Jazib Jamil on Mar 30, 2015
My gas meter is not working fine. its jammed. I dont know the due process of filing a complaint. i have emailed at customerservices@sngpl.com.pk but no response is yet received. My Old consumer number is 79873420008 and my Meter number is MG22107764. Kindly resolve this issue as soon as possible. Regards, Jazib Jamil

SNGPL / theft of gas

ch. Mahmood Hussain on Jan 19, 2015
Dear Concern! A O A, I am resident of street opp Jawad Plaza Dhamial Road Rawalpindi cantt. In my street one service line is bearing almost 10 sui gas meters, as usual the pressure is too low. The issue I want to point out here is that my neighbor is using compressor on main line and...

SNGPL / Domestic connection

Khizar Hayyat on Dec 9, 2014
Dear Sir, Applications for Domestic Gas connection, Customer ID.No.2296912957 named Zafar Abbas (36102-7224920-7) & Customer ID.No.8154770239 named Mohsin Raza (36102-4816896-7)dated 24-09-2012 and Customer ID.No.5513114998 named Khizar Hayat (36102-7233375-7)are still awaited for positive...

Sui Northern Gas Sahiwal Division Sahiwal / Gas loadshedding

it is stated that we are citizen of Manzoor Colony near G.T Road Sahiwal District, we are facing gas loadshedding problem since 2010, but no one try to solve the problem, because even we file a case in consumer court against SNGPL, in Sahiwal, but the department people made survey of the...

SNGPL / Arrears

Dear Concerned, I got bill for SNGPL in total amount 10, 610 (1500 PKR actual Bill and rest of amount is charged as Arrears) i just paid that amount online and i am totally dissatisfied with this bill. (Reason for payment as per SNGPL bill "DISCONNECTION already sent" for my home...

Sui Northern Gas Pipeline Limited - SNGPL / bill amount overstated

Shahidaltaf92 on Apr 19, 2014
Consumer Bill No.: 86294073019 (New) Dear Sir, Please be informed that with refer to above mentioned consumer bill number, we had paid provisional bill (advance) of amount Rs. 2500/- in the month of August 2013. After that the deductions were started as per the monthly bill consumed (It...

Sngpl Pakistan / violation of merit for new gas connection

Muhammad Asif abdulsattar on Feb 25, 2014
I submitted an application for new gas connection vide application No, customer ID.9186761034 ON 07-03-2011 but no response has been received till now. Merit list is not being observed. Out of merit applications are being entertained. Muhammad Asif street No.2 New Sindhu Town Faisalabad. (03017103963)

SNGPL / waiting for demand notices

m amir on Jan 23, 2014
Dear SNGPL team I applied two domestic connection .dated 21-4-2012 .Now the work of pipeline is completed.and we are waiting for demand notices .pl issue us as soon as possible customer id 6900935523 customer id 4143255120

SNGPL / still waiting for gas connection since 2008

Aamir Lodhi on Jan 16, 2014
Respected Sir, Kindly refer to SNGPL public notice in daily newspapers regarding the provision of Gas Connections to those applicants who applied for gas connections before 30th June, 2011. In this regard it is stated that I applied for gas connection dated 24-07-2008 for my residence situated...

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