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Sui Northern Gas Pipelines [SNGPL] Customer Care Service

Sui Northern Gas Pipelines Ltd.

Gas House, 21 Kashmir Road, P.O.Box No. 56
Pakistan - 54000

Customer Support Phone Numbers

+92 42 9908 2000(Head Office) 80 50
+92 42 9908 2006(Head Office) 16 16
+92 42 9908 0000(Head Office) 12 7
+92 99 2931 0071(Abbottabad) 8 6
+92 99 2931 0072(Abbottabad) 3 6
+92 99 2931 0077(Abbottabad) 2 6
+92 99 2931 0078(Abbottabad) 3 5
+92 62 925 5022(Bahawalpur) 7 7
+92 62 925 5024(Bahawalpur) 9 4
+92 41 921 0033(Faisalabad) 15 8
+92 41 921 0035(Faisalabad) 14 10
+92 55 920 0481(Gujranwala / Sialkot) 11 8
+92 55 920 0484(Gujranwala / Sialkot) 9 7
+92 51 925 7710(Islamabad) 22 16
+92 51 925 7711(Islamabad) 18 11
+92 51 925 7713(Islamabad) 16 9
+92 51 925 7719(Islamabad) 8 9
+92 42 9926 3361(Lahore) 41 14
+92 42 9926 3380(Lahore) 25 10
+92 61 922 0081(Multan) 10 9
+92 61 922 0086(Multan) 17 6
+92 91 921 7748(Peshawar) 20 18
+92 91 921 7749(Peshawar) 7 13
+92 56 361 3918(Sheikhupura) 7 5
+92 40 920 0093(Sahiwal) 6 4
+92 48 322 4401(Sargodha) 17 6
+92 51 491 7277(Rawalpindi) 42 24
+92 53 926 0324(Gujrat) 5 6
Head Office / Registered Office
Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan
+92 42 9908 2000
+92 42 9908 2006
+92 42 9908 0000
+92 42 9920 1369
+92 42 9920 1302


Sui Northern Gas Pipelines [SNGPL] Complaints & Reviews

Sui Northern Gas Pipelines [SNGPL] / new connection of meter

shahzadali on Nov 22, 2017
I applied for new gas connection 10-12-2014, after waiting for 2 harsh years department issued demand notice which I paid in bank in same date 20-09-2017. But I cannot get gas connection. The connections applications belonged to 2015 are now installed however my application date i...

Sui Northern Gas Pipelines [SNGPL] / sngpl complaint

M iqbal butt on Nov 16, 2017
I am residing in bahria town house no 115 sector b umar block lahore sice last one year. sui gas connection applied through bahria office lahore on august 2014.demand notice deposited on 31-08-2017 consumer no is 8196200306 through bahria town lahore. meter is still awaited. i visited a...

Sui Northern Gas Pipelines [SNGPL] / sui gas supply

Muhammad Younas Ghauri on Nov 7, 2017
Dear Sir, Refer to my billing Consumer number 92638200003 in the name of Muhammad Iqbal (Late), my family has registered many complaints for non supply of Gas but since more than a year gas not supplied in my house. I am regularly paying my monthly gas bills and still the situation i...

Sui Northern Gas Pipelines [SNGPL] / urgent residential sui gas connection

Kashif Faiz on Nov 3, 2017
Dear Sir, After one year of submission of my application for Sui Gas Connection, I have deposited Rs.25, 000/- (Urgent Fee) on 09-08-2017. My Consumer # is 35409140171 [Kashif Faiz]. It is pertinent to mention that Sui Gas Pipeline is also available exactly at where Meter will be installed. But...

Sui Northern Gas Pipelines [SNGPL] / unexplained delay in gas connection

Dr Shabbir Ahmad on Sep 14, 2017
My Consumer no. Is 63442372999. I applied for urgent gas connection in 2016. I paid urgent fee of Ra's. 25000 on 25.4.2017, and fee of Ra's 6000 as demand notice on 30.4.17. I received an SMS from SNGPL on 18.5.17 that my name is in the list of people with urgent gas connections and will...

Sui Northern Gas Pipelines [SNGPL] / interrupted domestic gas supply

Wresler - on Aug 18, 2017
I consumer no 78548130000, residing HNo 57 B, street 3, Sector B, Garden Villas, Adyala Road, Rawalpindi complain that since last two months the gas supply is denied very frequently, almost on every alternate day in these moths when weather is quite warm and at national level there is no...

Sui Northern Gas Pipelines [SNGPL] / complaint about violation of new connection

Sultan sikander on Aug 13, 2017
I, Sultan Sikander Khan, Peroleum Engineer, OGDCL, had applied for new connection. Consumer#25709014572. I got SMS on 09-04-2017 for meter instalation however meter as well as service have not been installed till 13-08-2017. Consumers who have merit after me got their connection however I...

Sui Northern Gas Pipelines [SNGPL] / I am complaining about new gas connection which has not been provided me after a lapse of 7 years.

Abrar Hussain on Aug 9, 2017
My name is Abrar Hussain resident of Chak No. 109 S.B, Tehsil and District Sargodha and employee in Pakistan Army serving at Hyderabad Station at that time. Sir, I am MSc. I applied for new gas connection facility vide application number 1551715840 dated 7 September 2010 (scanned copy...

Sui Northern Gas Pipelines [SNGPL] / complaint against delay for issuance of demand notice on advance payment

Muhammad Iqbal on Aug 3, 2017
R/Sir/Madam With refer my application account ID 74314205571 dated 22/3/2015 after discussion with manager customer service center SNGPL Gujranwala on 20/4/2017 for urgent connection. That the manager informed the urgent connection will be provided after payment the bill of urgent fee to...

Sui Northern Gas Pipelines [SNGPL] / request for issue of demand notice for domestic connection (application date - february-2015)

muhammad mushtaq ahmed on Jul 28, 2017
dear sir... Salam o alaikum... I would dare to seek your kind favour / help regarding issue of demand notice for domestic conncetion for my house built in shadman town, gadwal wah cantt distt rwp for which application was submitted on 04.02.2015 wherein it has been intimated by concerned...

Sui Northern Gas Pipelines [SNGPL] / I am complaining about late payment surcharge

M. Nawaz on Jul 17, 2017
Dear sir, I have already submitted a complaint through this email regarding charging of unjustifiable late payment surcharge but no responce appears from your end . It is reminded that please stop the unjustifiable late payment surcharge which is being charge continuously along with...

Sui Northern Gas Pipelines [SNGPL] / gas connection

Fazal Qadim Khan on Jul 15, 2017
I received application confirmation on 10/10/2013 and consumer ID # 6700791334. Till date we didn't received demand note though the places has been visited by survivors and i and my contractor Jamal Khan phone number 0345-9396868 has visited them . Since I am abroad therefore Mr Jamal wa...

Sui Northern Gas Pipelines [SNGPL] / complaint against sngpl mardan and swabi office

anwar zaman on Jul 6, 2017
I am ayaz khan from topi swabi. Respected sir we deposited urgent fee for gas installation which means that within 15 to 20 days the gas department will install your gas connection. Sir but we are waiting from last 3 months but they are not coming for installation. We visited their office but...

Sui Northern Gas Pipelines [SNGPL] / complaint regarding late payment surcharge

M. Nawaz on Jul 4, 2017
Dear sir It is stated that unjustifiable late payment surcharge@20 is being charged regularly over a long period of time alongwith monthly bill from consumer no.79181686902 .it is undue burden on customer. It is reqested that discontinued the undue charges in the shape of late payment...

Sui Northern Gas Pipelines [SNGPL] / unauthorized load shedding

gr1awan on Jul 3, 2017
Respected sir, for last 2 months Sui Gas department is doing load shedding of gas in Shamsher Town, Sargodha. All Ramazan from morning 8 to 5 pm daily they were doing loadsheding and same behavior now a days. Nobody listens to the complaints. These days children are on vacations and if...

Sui Northern Gas Pipelines [SNGPL] / delay of gas connection

respotin on Jun 23, 2017
Respected Sir, Assalam-o-alaikum sir I have paid my own and my younger brother's gas demand notices on 08/03/2017 consumer. # 96278727688 Maqsood Ahmad s/o Miraj Din Minhala lahore and consumer # 11104701856 Abdul Rauf s/o Miraj Din Minhala lahore respectively but gas connections not...

Sui Northern Gas Pipelines [SNGPL] / new connection

Muhammd irfan on Jun 15, 2017
Salam sir/Madam I applied for new connection at 21/5/2013 it's been 4 years now and last time they come for survey on March 2017 and after then I got a letter from them that they will going to put new 30 meters line but I took that to head office Abbottabad and show them and they told me...

Sui Northern Gas Pipelines [SNGPL] / new gas connection pending since 2011 in spite of existence of supply line

shumas deen on May 15, 2017
Assalam o alaikum! Sngpl sialkot is persistent not to provide the gas connection since 2011. The demand notice rupees 3000 was deposited in the bank. The excuse was the distance between the supply line and house. The connection was provided just to the front door of our house on approach...

Sui Northern Gas Pipelines [SNGPL] / pending new domestic connection

My name is muhammad sarwar khan (major retired) Cnic# 3520014060749 House no. 62/2, near mazar of pir karam ali shah, village keer khurd, bedian road, lahore Complaint: Gas connection to the above house (gas meter installation) is pending. sngl staff reached the site 3/4 days back to...

Sui Northern Gas Pipelines [SNGPL] / illegal disconnection of meter

Safeer Ahmad on May 2, 2017
Respected Sir, We are regularly paying our bills but our Gas Meter is illegally disconnected by Sui Gas workers on 27th April 2017 without serving any notice. Kindly advise the authorities to reinstate our Gas Services immediately. Consumer ID No. 115349857654 Arshad Zia Siddiqui Assistant...

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