Sui Northern Gas Pipelines [SNGPL] Customer Care Service

Sui Northern Gas Pipelines Ltd.

Gas House, 21 Kashmir Road, P.O.Box No. 56
Lahore
Pakistan - 54000

Customer Support Phone Numbers

Phone:

+92 42 9908 2000(Head Office)	56 29
+92 42 9908 2006(Head Office)	12 5
+92 42 9908 0000(Head Office)	9 3
+92 99 2931 0071(Abbottabad)	6 3
+92 99 2931 0072(Abbottabad)	1 3
+92 99 2931 0077(Abbottabad)	1 3
+92 99 2931 0078(Abbottabad)	3 2
+92 62 925 5022(Bahawalpur)	3 5
+92 62 925 5024(Bahawalpur)	8 3
+92 41 921 0033(Faisalabad)	9 4
+92 41 921 0035(Faisalabad)	6 6
+92 55 920 0481(Gujranwala / Sialkot)	9 4
+92 55 920 0484(Gujranwala / Sialkot)	6 5
+92 51 925 7710(Islamabad)	12 11
+92 51 925 7711(Islamabad)	14 8
+92 51 925 7713(Islamabad)	11 7
+92 51 925 7719(Islamabad)	4 5
+92 42 9926 3361(Lahore)	28 11
+92 42 9926 3380(Lahore)	18 7
+92 61 922 0081(Multan)	7 4
+92 61 922 0086(Multan)	9 5
+92 91 921 7748(Peshawar)	13 16
+92 91 921 7749(Peshawar)	4 9
+92 56 361 3918(Sheikhupura)	6 4
+92 40 920 0093(Sahiwal)	2 3
+92 48 322 4401(Sargodha)	15 6
+92 51 491 7277(Rawalpindi)	29 16
+92 53 926 0324(Gujrat)	3 4

Web:	www.sngpl.com.pk

Head Office / Registered Office
Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan
Tel:
+92 42 9908 2000
+92 42 9908 2006
+92 42 9908 0000
Fax:
+92 42 9920 1369
+92 42 9920 1302

More...

Sui Northern Gas Pipelines [SNGPL] Complaints & Reviews

Sui Northern Gas Pipelines [SNGPL] / unexplained delay in gas connection

Dr Shabbir Ahmad on Sep 14, 2017

My Consumer no. Is 63442372999. I applied for urgent gas connection in 2016. I paid urgent fee of Ra's. 25000 on 25.4.2017, and fee of Ra's 6000 as demand notice on 30.4.17. I received an SMS from SNGPL on 18.5.17 that my name is in the list of people with urgent gas connections and will...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / interrupted domestic gas supply

Wresler - on Aug 18, 2017

I consumer no 78548130000, residing HNo 57 B, street 3, Sector B, Garden Villas, Adyala Road, Rawalpindi complain that since last two months the gas supply is denied very frequently, almost on every alternate day in these moths when weather is quite warm and at national level there is no...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / complaint about violation of new connection

Sultan sikander on Aug 13, 2017

I, Sultan Sikander Khan, Peroleum Engineer, OGDCL, had applied for new connection. Consumer#25709014572. I got SMS on 09-04-2017 for meter instalation however meter as well as service have not been installed till 13-08-2017. Consumers who have merit after me got their connection however I...

0 comments Pakistan Other

Sui Northern Gas Pipelines [SNGPL] / I am complaining about new gas connection which has not been provided me after a lapse of 7 years.

Abrar Hussain on Aug 9, 2017

My name is Abrar Hussain resident of Chak No. 109 S.B, Tehsil and District Sargodha and employee in Pakistan Army serving at Hyderabad Station at that time. Sir, I am MSc. I applied for new gas connection facility vide application number 1551715840 dated 7 September 2010 (scanned copy...

0 comments Pakistan Gas Stations

Sui Northern Gas Pipelines [SNGPL] / complaint against delay for issuance of demand notice on advance payment

Muhammad Iqbal on Aug 3, 2017

R/Sir/Madam With refer my application account ID 74314205571 dated 22/3/2015 after discussion with manager customer service center SNGPL Gujranwala on 20/4/2017 for urgent connection. That the manager informed the urgent connection will be provided after payment the bill of urgent fee to...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / request for issue of demand notice for domestic connection (application date - february-2015)

muhammad mushtaq ahmed on Jul 28, 2017

dear sir... Salam o alaikum... I would dare to seek your kind favour / help regarding issue of demand notice for domestic conncetion for my house built in shadman town, gadwal wah cantt distt rwp for which application was submitted on 04.02.2015 wherein it has been intimated by concerned...

0 comments Pakistan Other

Sui Northern Gas Pipelines [SNGPL] / I am complaining about late payment surcharge

M. Nawaz on Jul 17, 2017

Dear sir, I have already submitted a complaint through this email regarding charging of unjustifiable late payment surcharge but no responce appears from your end . It is reminded that please stop the unjustifiable late payment surcharge which is being charge continuously along with...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / gas connection

Fazal Qadim Khan on Jul 15, 2017

I received application confirmation on 10/10/2013 and consumer ID # 6700791334. Till date we didn't received demand note though the places has been visited by survivors and i and my contractor Jamal Khan phone number 0345-9396868 has visited them . Since I am abroad therefore Mr Jamal wa...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / complaint against sngpl mardan and swabi office

anwar zaman on Jul 6, 2017

I am ayaz khan from topi swabi. Respected sir we deposited urgent fee for gas installation which means that within 15 to 20 days the gas department will install your gas connection. Sir but we are waiting from last 3 months but they are not coming for installation. We visited their office but...

0 comments Pakistan Utility Services

Sui Northern Gas Pipelines [SNGPL] / complaint regarding late payment surcharge

M. Nawaz on Jul 4, 2017

Dear sir It is stated that unjustifiable late payment surcharge@20 is being charged regularly over a long period of time alongwith monthly bill from consumer no.79181686902 .it is undue burden on customer. It is reqested that discontinued the undue charges in the shape of late payment...

0 comments United States Home & Garden

Sui Northern Gas Pipelines [SNGPL] / unauthorized load shedding

gr1awan on Jul 3, 2017

Respected sir, for last 2 months Sui Gas department is doing load shedding of gas in Shamsher Town, Sargodha. All Ramazan from morning 8 to 5 pm daily they were doing loadsheding and same behavior now a days. Nobody listens to the complaints. These days children are on vacations and if...

0 comments Pakistan Other

Sui Northern Gas Pipelines [SNGPL] / delay of gas connection

respotin on Jun 23, 2017

Respected Sir, Assalam-o-alaikum sir I have paid my own and my younger brother's gas demand notices on 08/03/2017 consumer. # 96278727688 Maqsood Ahmad s/o Miraj Din Minhala lahore and consumer # 11104701856 Abdul Rauf s/o Miraj Din Minhala lahore respectively but gas connections not...

0 comments Pakistan Other

Sui Northern Gas Pipelines [SNGPL] / new connection

Muhammd irfan on Jun 15, 2017

Salam sir/Madam I applied for new connection at 21/5/2013 it's been 4 years now and last time they come for survey on March 2017 and after then I got a letter from them that they will going to put new 30 meters line but I took that to head office Abbottabad and show them and they told me...

0 comments Pakistan Gas Stations

Sui Northern Gas Pipelines [SNGPL] / new gas connection pending since 2011 in spite of existence of supply line

shumas deen on May 15, 2017

Assalam o alaikum! Sngpl sialkot is persistent not to provide the gas connection since 2011. The demand notice rupees 3000 was deposited in the bank. The excuse was the distance between the supply line and house. The connection was provided just to the front door of our house on approach...

0 comments Pakistan Home & Garden

Sui Northern Gas Pipelines [SNGPL] / pending new domestic connection

Major(R) Muhammad Sarwar Khan on May 11, 2017

My name is muhammad sarwar khan (major retired) Cnic# 3520014060749 House no. 62/2, near mazar of pir karam ali shah, village keer khurd, bedian road, lahore Complaint: Gas connection to the above house (gas meter installation) is pending. sngl staff reached the site 3/4 days back to...

2 comments Pakistan Other

Sui Northern Gas Pipelines [SNGPL] / illegal disconnection of meter

Safeer Ahmad on May 2, 2017

Respected Sir, We are regularly paying our bills but our Gas Meter is illegally disconnected by Sui Gas workers on 27th April 2017 without serving any notice. Kindly advise the authorities to reinstate our Gas Services immediately. Consumer ID No. 115349857654 Arshad Zia Siddiqui Assistant...

0 comments Pakistan Government Grants

Sui Northern Gas Pipelines [SNGPL] / sticky meter mention on bill

Tasaddaq Hussain on Apr 25, 2017

My consumer number is 84043230006. I am living in Airport Housing society Rawalpindi. 1st of all there is no gas in winter from 2 am to 6 am. Means just 4 hours gas is available and at that time we are sleeping. Now gas is available for 24 hours but we are just 2 person living in that...

0 comments Pakistan Other

Sui Northern Gas Pipelines (SNGPL) / complaint of new domestic connection application no.2786276178

M. Ashfaq on Apr 14, 2017

I Shahnaz Rafi wife of Muhammad Ishfaq CNIC No.31202-3730626-8 resident of Haseeb town behind One Unit Staff Colony near Ghousia Masjid, Bahawalpur was submitted an application for new domestic connection ID No. 2786276178 on dated 12.11.2014. According to your website I visited today...

0 comments Pakistan Utility Services

Sui Northern Gas / none presence hiring for new gas connection

Muhammad Adrees on Mar 1, 2017

Respected sir/Madam I'm Muhammad Adrees From 336 GB new sarabah p/o Toba Tek Singh, division Faisalabad. Sir today my round in your office located in Toba Tek Singh is 15 times and 14 days coming for deposit new application for connection sui nothern gas but here your hiring officers salesman...

0 comments Pakistan Gas Stations

SNGPL / gas completely out of order

Ahsan Tariq ALi on Jan 25, 2017

I am complaining for our gas is completely out of order from more then 3 weeks. I already register my complain 3 days ago but didn't seen any progress by customer care, Already registered complain number is : 540807952 Consumer no : 77532720008 Hope you will take any action in as hurry a...

0 comments Pakistan Products & Services