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NetSpend review: NetSpend debit card

I
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2:39 pm EST
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I had a deposit into my account last night total was 160.00. I've been waiting for this to come for two years. So I went to the ATM to withdrawal money, and it was declined. The next thing you know my account was closed. The rep.i spoke to told me they Do not know why it's closed. That there's no notations! They said we'll send you a check! Nope I will not accept this and I told them this! One lady said they could reopen my account and said no problem after asking me personal questions that were very personal! I want my money today because they're violating very strict laws including the fact THEY CLOSED MY ACCOUNT WITHOUT WRITTEN NOTICE AND WITHOUT WARNING! This is highway robbery and if they think that I believe they're sending me a check, I do not accept this as I SHOULDN'T HAVE MY ACCOUNT CLOSED AT ALL.

Claimed loss: 160.00

Desired outcome: Personal account back open immediately please I have a sick mom who needs her meds and food! Refund the card. Not a check please.

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NetSpend response
Jul 24, 2025 4:17 pm EDT
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If for any reason this issue is still unresolved, please contact us at socialsupport@netspend.com and we'd be happy to take another look. Please provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Complaints Board. Thank you!
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