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CB Satellite and Cable TV Netflix two week free trial costing me $48.20
Netflix

Netflix review: two week free trial costing me $48.20 297

J
Author of the review
12:00 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

297 comments
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Boomer1234
US
Send a message
Aug 20, 2018 7:21 pm EDT

You recently released full metal alchemist movie. Love that its live action. Should have made it in English! More English speaking customers than anyone else. Why do something like this?! We'd like to watch the movie, not read it!

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Missy Rutland
US
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Aug 20, 2018 7:27 pm EDT

Get that despicable woman off your service or I may have to cancel my service. No one should support that trash!

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#IamNotaRussianBot
US
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Aug 20, 2018 8:05 pm EDT

Obama needs to be in Gitmo not on Netflix.

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Churchill_66 ✝️
US
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Aug 20, 2018 8:29 pm EDT

If you decide or continue to give Obama any kind of a propaganda platform I will cancel my service consisting my household, all my business connections equaling many thousands of subscribers & actively campaign to have all Netflix users cancel their subscriptions. Netflix please be a part of making America great again! We are stronger together...

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Luis F Padilla
US
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Aug 20, 2018 8:41 pm EDT

If the Rumors are true that Netflix is to provide a platform for the most divisive and UnAmerican president Ever. I will not only Cancel my subscription, I will make sure that all my family and friends do the Same.

You Know now.

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Wilcotts
CA
Send a message
Aug 20, 2018 9:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

While watching "The Mighty Johnson" episode "Everything Starts With Gaia" (season 2 episode 9) the video and audio glitched. When rewinded the glitch happened at the exact same point in the episode in the exact way.

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TenaB
US
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Aug 20, 2018 9:45 pm EDT

I think it is disgusting that you have clearly "adult content" called Below her Mouth, in the kids area of Netflix. This content should not be show anywhere, but especially in the kids area.
Please remove this, I do Not want my children or grand children seeing this trash.

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Annett C Otto
US
Send a message
Aug 20, 2018 9:46 pm EDT

Netflex just charged my acct $14.92 with my authorizate I want it returned to my bank of america account asap

Why do you just go into peoples acct and charge items

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Kelley Whipple Raunec
US
Send a message
Aug 20, 2018 9:56 pm EDT

I will drop my $18month service like a hot potato if this propaganda shows up in my offerings. Hulu and On Demand and Amazon have made you 2nd fiddle in my house anyway.

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FrostyD
US
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Aug 20, 2018 11:45 pm EDT

It's time to regulate you communists.

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MICHAEL Murdock 🇺🇸
US
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Aug 21, 2018 12:04 am EDT

The only thing Obama's need to do is pack to go to prison. You giving them a platform to spout their globalist [censored] gives me and every Veteran, every reason NEVER to use your service again.

Michael Murdock, USNavy Veteran

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Cammy Webb
US
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Aug 21, 2018 12:48 am EDT

I only have one account which is cameronwebb515@gmail.com and I just looked on my bank account and saw that I was charge for two subscription when the only invoice number I paid is Invoice No.[protected]. Don't know how the hell that other payment got there and I don't know that invoice number for the one I didn't pay for. You own me $14.99

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Akash Jethwani
US
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Aug 21, 2018 1:16 am EDT

Netflix has renewed one month subscription without any notice on my number. Kindly reverse the transaction amount RS 799/- at the earliest.

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Jean Tate
US
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Aug 21, 2018 2:20 am EDT

Based on the news that you intend to put Obama and wife on Netflix I have cancelled my account. I am a small thing, but multiply me by thousands and you have a problem. What an incredibly odd and stupid thing to do at this point.

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miltonwschulz
US
Send a message
Aug 21, 2018 2:27 am EDT

This woman needs to be unemployed. There was nothing funny about the WHCD monologue. It was inappropriate and vulgar. If you want funny try watching Tim Hawkins. Now that's funny!

Don't give this crazy woman an avenue for spouting her particular brand of trash!

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topscoach
US
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Aug 21, 2018 4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Really fed up with the constant pause-interruptions when trying to watch a movie. HELLO; Their response is to UNPLUG the receiver?! WHY in the world should I be doing their job?! I don't understand!

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Tommy Hunt
US
Send a message
Aug 21, 2018 6:38 am EDT

We are getting sick of your Leftist bias and if this rumor about Obama getting his own show to spew his Progressive BS, we will be canceling our subscription and so will many of our friends here in South Carolina.

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Bolinsunshine
US
Send a message
Aug 21, 2018 7:00 am EDT

Don't do it! You will join the NFL, Oscars, Movies etc in alienating a large customer base. We don't want to hear from him. He made a mess! He is stirring the pot from the shadows like a creepy demonic narcissistic wanna be. He had his 8 years and he has an agenda to meddle and disrupt and promote more division. Don't do it!

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danielauhlig
US
Send a message
Aug 21, 2018 7:26 am EDT

We will be immediatly cancelling our netflix if this goes ahead. Stay neutral .

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SusieRN
US
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Aug 21, 2018 8:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I will cancel my account if you air OBAMA-produced content.

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Barney Jones
US
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Aug 28, 2018 10:51 am EDT

Why on earth would you advertise a show called Food.I have little girls 5, 6, 8
can you imagine how thy felt seeing animals slaughtered.I don't think I can not continue to watch Netflix since it was the very first thing they showed.And I couldn't click out of it.I had to turn my TV off and cancel my subscription to Netflix.

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Mary Christopherson
US
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Aug 28, 2018 1:21 pm EDT

continuous internal error

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Gale Wilcox
US
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Aug 28, 2018 5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

In the Netflix Original comedy "Disgraceful" by Tom Segura, members of the Down Syndrome community are appalled to find Mr. Segura suggesting replacing the words "that is retarded" or "that is not smart" with the words "that idea has an extra copy of the 21st chromosome."

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David Bellamy
US
Send a message
Aug 29, 2018 8:07 am EDT

It's just a small thing but rather annoying. Netflix is constantly changing the cover picture for a film or series so at first glance it looks new and fresh. Please stop this Netflix!

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Judy Plumlee Walker
US
Send a message
Sep 01, 2018 9:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've been a customer of Netflix for some time now. I canceled my service tonight as as result of the Tom Segura program you are promoting which mocks people with disabilities. It is not funny to insult persons with Down Syndrome.

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Eric belleau
CA
Send a message
Sep 01, 2018 10:46 am EDT

Many good movies from foreign countries are not translated (voice) from foreign language to english ( for instance Operation Mekong).

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Sans-the- skeleton
US
Send a message
Sep 01, 2018 4:01 pm EDT

Well sao 2 is not English and its Japanese and I'm really mad about you not updating sao 2 to English and fairytale season 3 is not on and that is not cool I watch fairytale from episode 1-50.

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Boycott Chelsea Handler
US
Send a message
Sep 01, 2018 7:55 pm EDT

Please remove this hater, body shaming, sexist, homophobic, hypocrite basement mushroom.

She is out of line and deserve being sanctioned from Netflix. I thought liberals at the PCP (political correct police) when it comes to shame and insult others. Please remove her or I will cut ties with Netflix
Also, I will ensure I get others do the same.

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retcop
US
Send a message
Sep 02, 2018 1:09 am EDT

If your going to keep Chelsea Handler around you don't need me and my friends money. Calling Sarah Huckabee a [censored] was the last I'm going to put up with!

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Joanne Boldon
US
Send a message
Sep 03, 2018 10:26 pm EDT

"Education " is an old film. It is antisemitic. Take it off your platform.

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David Lang
US
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Sep 03, 2018 11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Salvation series of 13 episodes. The last one is very badly captioned therefore I cannot understand nor able to finish watching it.

It looks as though the captioning is faulty & one can only read some words appearing spasmodically throughout!

The 12 preceding episodes were brilliantly captioned! Please get this addressed ASAP. Thanks.

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May D
US
Send a message
Sep 05, 2018 1:53 pm EDT

You cancel great shows like Lilyhammer but you renew Big Mouth. Is this what you have been reduced to, peddling cartoons with children masturbating? You really scraped the bottom of the barrel. What the hell is going on over there at Netflix?

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lucie A
US
Send a message
Sep 05, 2018 7:55 pm EDT

why did you guys get rid of bob burgers that was like the best show ever thats honestly so dumb. Netflix I still love you but bring bobs burgers back imediatly! XOXO

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Dody O'Sullivan
US
Send a message
Sep 06, 2018 3:18 am EDT

It's in your hands to protect millions of innocent children.

You are promoting acts that cause little children great pain, physically and mentally.

Please, I beg you, don't let this happen to innocent children by showing your film.

You will also be giving sick men ideas to do this.

Thank you.

With tears and great concern,

D. O'sullivanrn

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Michael sellers
US
Send a message
Sep 10, 2018 6:44 am EDT

Are u people kidding me?..isn't it enough with the Harvey Weinstein s of the world?...
Now it's children?...take this show off the air!

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Llano
US
Send a message
Sep 10, 2018 8:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Without explanation, Terminating subscription three weeks short of paid term. Telephone Help line of no help. $100 gift subscription under $9.99/mo plan activated 12/21/2016 should expire 10/20/2017 but 9/24/2017 email from Netflix says it ends on 9/30/2017.

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chasvogt19
US
Send a message
Sep 10, 2018 10:01 am EDT

Your customer service representative was extremely disrespectful towards us tonight 9/18/17 at about 8:10P. She kept talking over me, even after requesting that she stop. Very rude and poor customer service!

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Colleen Allen
US
Send a message
Sep 10, 2018 12:53 pm EDT

Please bring back Rooster. The fans need and want him in the show.

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ogduarte
US
Send a message
Sep 10, 2018 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a two dvd plan but today I received only one dvd even after I just returned two a couple of days ago. This has been happening very often lately.

What's going on?

Oscar g. Duarte

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Drew1111
US
Send a message
Sep 10, 2018 4:09 pm EDT

It us two series called suite life of Zack and Cody and Suite Life on Deck this series was and still is my childhood and I think you need to add it back

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