The complaint has been investigated and
resolved to the customer's satisfactionResolved Navy Federal Credit Union — Erroneous withdrawal from my account
resolved to the customer's satisfaction
Navy Federal Credit Union withdrew money from my account without notification because I was a joint owner of a wayward child. There are just too many ways to reach people today, txt, email, cell or just freeze the account. Had NFCU notified me that the account was delinquent I could have paid the inital delinquent amount. Closed or taken my name off of the account before they took thousands of dollars from me.
I have been with NFCU for 35 years and have never experienced anything of this nature..What's really said about the whole thing is I notified NFCU months ago via their online "check" messages account and requested that they take me off the account. They did not and I forgot to make sure...busy lifes we live...Fortunately I have a copy of my documents that I sent them...It's been two weeks they keep saying their management is reviewing my account..
I plan to file a 5 million dollar lawsuit against a 3-5 billion dollar credit union...Any lawyers want a case? Contact me...