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Altura Credit Union Customer Service

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Complaints6
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Resolved0

Altura Credit Union Inc.

2847 Campus Parkway
Riverside
California
United States - 92507

Customer Support Phone Numbers

1888 883 7228(Customer Service) 1 0
+1 866 571 5076(Mortgage Services) 1 0
+1 888 551 0569(Hub International Insurance Services) 1 0
+1 800 359 4567(Auto Expert) 1 0
Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat9:00 AM - 10:00 PM
Sun9:00 AM - 10:00 PM
Plus

Altura Credit Union Complaints & Reviews

Altura Credit Union / member service

Da
Oct 07, 2017

You recently changed your online banking and obviously did not consider or care about the poor quality of service/customer experience in the process. As a result of your recent transition, the online bill pay system lost member payment history to set up billers, and all electronic bill...

Altura Credit Union / Stolen funds

Ve

We had an issue in December. Ireported it and the money withheld from my account was put back. I did name the branch manager. As a result she has put a hold on my account. No one else can move my money from savings to checking. When wrote a check to get the money into another account...

Altura Credit Union / Free Checking Accounr Scam

An

I opened a "free" checking account, I was charged a $12.00 sign up fee. a few days later I received in the mail a printed paper stating that they are discontinuing their free checking accounts. So I went to close my account and get my $12.00 sign up fee back, I was told it was non...

Altura Credit Union / Piss Poor Customer Ser

We

Attention Mark Hawkins / President and CEO Altura Credit Union This is to complain regarding the On 10-8-10 My Wife made a Deposit of $5, 000 to open a New Account. At the time in the Moreno Valley Branch I was treated with the upmost respect and consideration. Wow!! Hand Shake and...

Altura Credit Union / Poorest customer service ever

Fa

It started in the beginning when I opened my account in September of 2009. I was told by the representative that I would be getting a credit card for $500 that would cover NSF fees and that it came with my VIP checking account. Everything has been fine until yesterday when I needed that...

Altura Credit Union / NSF Fees and customer service

Xa

Altura Credit Union is the king of NSF ripoffs. They say they are non-profit, but that is not true. They are always looking for ways to charge you some type of fee or debit your checking account before crediting any deposits you do to charge NSF fees. This needs to be regulated not in thi...