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Monarch Dental Customer Care Service

Monarch Dental

6501 Windcrest Dr Ste 100
Plano
Texas
United States - TX75024-3087

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+1 714 428 1305

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Monarch Dental Complaints & Reviews

Monarch Dental / bad dentistry

Ms
MsLaTonyaJ on May 18, 2017
I was a patient at the Monarch Dental in Frisco, Texas - a suburban city outside of Dallas. Nearly 2 years ago, I had thousands of dollars of dental work done at this dental office where they pulled out 3 of my teeth and created a 4 unit (teeth) permanent bridge on the left side of my...

Monarch Dental / dental work done unnecessarily and I was charged for it and ended up having to go to a specialist

Mi
Misti Ramos on Apr 10, 2017
They were going to work on the wrong tooth & they numbed me in two places instead of the correct one to begin with. I was so numb I bit my cheek that later became infected. The nurse even said "it looks like you bit yourself pretty bad" Instead of sending me to a specialist the dentist did...

Monarch Dental / worst customer service

Tr
Trisha59 on Feb 22, 2017
Went in at 8:40am on 02/22/2017 for a dental appointment at 9:00am at the Sandy, UT location. 9:30am still waiting asked the front desk lady how much more longer will i have to wait she said they were short staff so i would be up next. One of the patients walks out and i thought oh great im...

Monarch Dental / service

Mo
moe .D on Aug 10, 2016
I went to monarch dental in 12/2013 they told me they need to extract my wisdom tooth, name of the dentist was WINLER, he damage the nerve on my face by doing a worst job any dentist could do.today is 2 years later I end up in the hospital what they did to me was beyond repair, also due to...

Monarch Dental / dental services - the form requires pre-authorization for unrelated services and is unfair

Gp
GP65 on Jan 6, 2016
1. I went for my annual dental check up today (1/6/2016, 8:00 pm) and was asked to sign a standard form. This form asks us to agree to a clause which says asks us to authorize the dentist to perform procedures such as root canal if they felt it was necessary. If I was undergoing any...

Monarch Dental / unethical behavior

Re
Reviewer60818 on Nov 7, 2015
If you r thinking about go to this monopoly dentist business, stop, don't waste your time, your money and your gas, this company is just looking for get money from as insurance companies as they can for do nothing. Warning warning! Never go to monarc dental!! The pooor dentist that I never had!

Monarch Dental / horrible patient care

Tr
trina9113 on Dec 19, 2014
Monarch Dental was the worst dental experience I've ever had. The pricing (with insurance) was so high I had to take out an in house loan which the dental office FORGOT to advise the financing company to STOP billing me after I already paid for the balence of my treatment. They took...

Monarch Dental / poor service, unfriendly staff

Al
al.fad on Mar 19, 2014
I was at Monarch Dental at 1604 and Bandera location in San Antonio. The lady who set the appointment was extremely rude. Even the Doctor and nurse were very unfriendly. It seemed that they were underpaid employees. Dental office was not clean at all. There were blood stains on the chair...

Monarch Dental / treatment and charges

Ji
jimimac50 on Feb 26, 2014
I went to the Monarch dental in Mckinney last May and because I refused to have a QUADRANT cleaning the assistant refused to give me a regular cleaning. While sitting in the Dental chair for 45 minutes and only one other pateint in the entire building I started staring around the office...

Monarch Dental / service

La
Lab Lover 3 on Nov 14, 2012
In September 2012 I went in for a cleaning and mentioned a problem with sensitivity of a capped tooth. X-Rays were taken and I was told 3 of the crowns were bad and needed to be replaced. I had the work done that day and was told the crowns would be in within 3 weeks, since I had to go out...

Monarch Dental / stay away from these guys

Mi
Miloshece on Aug 16, 2012
2 years ago my son was diagnosed with a cavity which a filling was done on only a few months later I was told it needed to be removed because his root was almost gone. I tried to understand how it got this far out in condition they mentioned a root canal could save it so long as he placed...

Monarch Dental / dental work

Rh
Rhonda Daughtrey on Jul 12, 2012
My daughter went to get her braces off and they wanted to charge us 800.00 to take her braces off. We were told that the braces would be taken off for free. We are very unhappy with the services and the rude people at this location. Mrs. Washington is a bad name for Monarch Dental. She...

Monarch Dental / notice of refund but no payment

Bi
BigT on Jul 1, 2011
Monarch Dental sent the first notice of a refund in Feb 2011. The notice said bring the notice to the office and a refund check would be sent within 7-14 days. 4 months later I recieved the same notice and recieved the same answer but was also told the second notice was a mistake. 3 week...

Monarch Dental / don't go there

Go
Gooyk on May 3, 2011
My husband and I were going to them. I at the time had previously seen another dentist that told me I had two cavities and pretty over all good mouth health. My husband needed more extensive work but was just a few extra regular cleanings. was moving. I looked through my insurance book...

Monarch Dental / I should have listened to the complaints all over the internet about monarch before giving them my $

Je
Jen on Mar 29, 2011
They suck you in with a cheap first visit. Mine cost only $25 for the initial exam and x-rays, and for a sorry, broke grad student without any health or dental insurance, that sounds like a deal. The first appointment was fine, although I must say it took forever for them to come up with...

Monarch Dental / gimmick

Va
valerieyo on Mar 3, 2011
After hearing an ad on the radio for Monarch offering a "special" for new patients and given that I don't have dental insurance, I made an appt. Appt was at 10:30am...didn't get called in until 11am. First appt was $39, which included x-rays, the hygenist looking at my teeth, and...

Monarch Dental / bogus billing

Me
menterprises on Feb 18, 2011
Modern dental prof-dfw/dba monarch complaint: I went there because they had a $50 coupon on their website for new customers that I printed out, so it wouldn’t cost me anything on my first visit. My appointment was on a friday 5/7/2010, as fridays are the only day I can get off work...

Monarch Dental / unethical billing

Sa
Samman46 on Feb 13, 2011
I have not been to the Monarch Dental office since 2009 and the will not see me because they say that I was turned over for collections. I had nothing but problems with their billing office! I don't think they know what they are doing! They over charged me, could not get their pricing...

Monarch Dental / horrid office manager

Ka
Kaniggit on Feb 9, 2011
Had a root canal done in one office. Great dentist and office staff. Had double insurance and they verified with the secondary insurance that I had already met my deductible. Had the crown done at another office. Great dentist. Office manager overcharged for the crown. I told her I...

Monarch Dental / incompetent people

Jp
jpl on Jan 24, 2011
Monarch in humble, tx.@ 1960 bypass is one sorry location. They can't get their billing codes correct for insurance payment, it comes back on you through collections. They qoute you one thing and end up being charged something the insurance company want pay because of wrong coding. I have...

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