Monarch Dental

I've always had a great experience with Monarch Dental in Little Rock Arkansas but here in Garland Tx is the worst. After visiting the Monarch on BELTLINE rd in. Garland TX, I'll never trust Monarch with my or my families needs. Over pricing I assume is this Monarch way. The Doctor wouldn't subscribe pain meds unless money was paid. I was in extreme pain and was required to make a 200 payment down towards an extraction. After request the Doctor stated at 8:45 am that she would prescribe pain med (ibuprofen) at about 12:30 noon I went to Walmart and was advised nothing had been sent. Contacted Monarch in which the rep advised that the Doctor stated that he would send it now. I requested a refund and was advised that the payment was voided and the funds would be placed back into my account. The funds are not there as of this morning. I have filed a BBB complaint and was able to have my tooth removed the same down on half the price. I want my full refund of 200.00 please help.