Monarch Dental

October 30, 2023

I have been going to Monarch Dental at the address listed above for 6 years.

At the time, the staff provided a good service, and the dentists were professional and good treatment. On October the 30th, I had an appointment to have a crown installed, the stuff was different. They cleaned my teeth and signed some to install a crown the next day. The dentist installed a temporary and I was told it would last for three weeks until they get me permanent with three weeks. When I went home the temporary crown broke off into three pieces, when I talked to the manager, she mentioned some time it does happen. I told her that I was told by your staff the temporary will last three weeks. I went to the location; the manager was rude and unprofessional. I demanded a refund and cancel the permanent crown because I lost my trust. I mentioned to me to leave the premises. I rest my case in your hands.