Oil changes
Your store at 2861 S Alma School in Mesa Az sends out flyers for oil changes for $14.95. When you get to the store they tell you that they don't carry that grade of oil to put in your car. Then they tell you that it will cost you $49.99 hopping you will pay the extra cost. That is a poor way of doing business. I refused to pay the $49.95 and left with a...
Read full complaintTransmission flush
I had my transmission flushed at midas this past Saturday in Columbus Ms. Later I was looking at my receipt and noticed I wasn't charged for a transmission filter I called and asked if the filter was replaced. I was told no because I didn't request a filter change. I explained to the person that on your website that a Transmission flush includes filter...
Read full complaintAuto Heater Repair
I brought my Vehicle to Midas to get the Heater fixed. It was Blowing Cold Air.
My Invoice #0286540
Original Estimate #0192966.
They kept my Car FOUR DAYS! After the Fourth Day I was told FINALLY it was done. But Lo & Behold its NOT FIXED . Same Cold Air! Charge? $749 DOLLARS! For the Same Cold Air I had BEFORE. Now the Technicians there seemed Knowledgeable & Courteous but they DIDN'T even get Close to Repairing it. I had NO OPTIONS but to PAY UP AND ROLL OUT. It's Not Fair to PAY & GET NOTHING. PLUS, I lost FOUR DAYS of Use of the Car. I'm 67 years Old on Disability & Simply got ROBBED for $749 by Midas Muffler.
Desired outcome: My Heater FIXED if not I'd like MY MONEY BACK.
Front rotors
On June 15, 2020 I took my car in and get all new brakes and rotors front and back replaced, it's not even been one year only 6000 miles have been driven on the car and the front rotors are bad, I called Midas to tell them about the issue they said it might be a defective part and they're not responsible for defective parts and that I'd have to pay for labor out of my pocket again which I feel is unfair.
Desired outcome: Replace rotors with no out of pocket expenses
The front desk female was very rude
Today, 3/15/2021, I choose to go to speeDee/Midas because they suppose to specialized in brakes and to have a Smog test done. I had the opportunity to go to a cheaper place for $10.00 less. Every single Male there was nice. The male manager told me the result of my brakes inspections. I planned to have the brakes, rotors, and axle fix there. I waited in the...
Read full complaintService rip off! Rude store manager!
Anil, the supervisor, at 506 golf road Schaumburg IL is money hungry and tries to get over on people. I went in for starter issues with my car ON 2/25/21. I knew it was the starter, however, anil told me his guys tested the starter, battery and alternator. They all were fine. He then suggested I get new spark plugs, some type of car cleaner and a new air...
Read full complaintOil change
The week of 1/4/2021 I went to Midas, Toms river, Nj 3 times. The first 2 times they were booked, it was after 8:00 Am. I purposely woke up early on Friday, the 9th to be at the store when they opened-8:00 am. I arrived at the store 7:52 am, seen someone already sitting in the store, went it asked about a oil change and was told they were already booked. I...
Read full complaintService
Purchased car battery for Ford Edge last year at Midas in Calgary in the 6400 Blk NE. Recently on my car dash indicated battery safe power shut off.. Unable to listen to radio when car was off. Attend ford dealership and diagnostic was completed indicated replacement battery. Documents in hand attended Midas and requested new battery.. Mechanic took out hi...
Read full complaintTie rod end
Went to have tie rod end replace left and right and a front alignment paid got car back and lights from the dashboard came on brake, traction control, abs I didn't give them a car with lights on if I brake hard the brakes will lock up on car very dangerous I was better off it's worse now than before... 2015 chevy impala limited I gave them 435 dollars to break from car
Read full complaintCustomer service was unsatisfactory
On Wednesday, November 25, 2020 I dropped off my vehicle at Midas Auto and Tire, 5717 Silver Hill Road, Forestville, MD 20747 tel (301) 420-1171, for a brake inspection. I asked Dave, the Manager, if the brakes needed to be replaced, could he have the work done by the end of the day. David said that he could not have my car ready by the end of the day. The...
Read full complaintCustomer service
On 10/06/2020 I went in to have service done. The person who works the front desk was okay, but the technician was more interested in disparaging my car than he was in fixing my issue. He basically explained that Dodge/Chrysler aren't good cars. He was loud, obnoxious and definitely wasn't customer service oriented. I won't be going back to Midas.
Read full complaintFront brakes pad and rotors
On 8/16/2018 I took my car to Midas on rockside Rd in Garfield hts Ohio they supposedly put new brakes pad and rotors on my 2013 Ford escape the next day the brake start squealing and kept doing it for a couple of days I call them and told them the problem every time I would call I was told new brakes it takes a while for them to kick in here it is 2020...
Read full complaintI am complaining about a Midas shop in Middletown, NY 10940
On Saturday, May 9, 2020, I stopped at the Midas in Middletown, NY Midas Auto Service Experts 419 Route 211 East Middletown, NY 10940 Repair Order #-102477 Your Service Writer Today is Middletown ADVI I stopped in the Midas shop in Middletown, NY to have them check my driver's side front tire. It was discovered that a screw had imbedded in it causing a...
pricing
Invoice #0054782 date of service 3/7/2020 Took my car in and had brakes/rotors and 2 belts replaced. Over 600.00 Upon review of my bill/invoice I see a charge of $39.99 for something you are calling "shop supply". Surely you are not charging me for the parts that I'm already paying for??? I'm already paying for parts and labor and quite a bit of money for that. Please explain what this ridiculous charge is.
Read full complaintremoval and replacement of thermostat gasket
On November 13th I had Midas replace my thermostat gasket and they charged me $701 and $0.49. They would not bring me the housing part 2 show me that it needed replaced. I had somebody else look at it earlier and it did need replaced. But Midas told me that would eventually go bad. I later after the replacement had no heat again in the car. Only to go to...
Read full complainta fuel pump put in my car
On 12/20/2019 I took my car to Midas because it was cutting off I was told I need a Fuel Pump which would cost me $1653.56 I could not afford that so I had to take out a loan from Midas car care I got my car back and in two days it cut off again so I took it back on 12/23/2019 the mechanic look at it and said there was nothing wrong so I went to pick it up...
Read full complaintengine fuel system cleaning service.
I brought my car in for oil change and they suggested a Engine Fuel System cleaning service so I oked it to be done. The car has had issues since 11/16/19. I had anothe mechanic look at it after they said there was nothing they could do but change the battery on 11/18/19. Which I did myself then brought it to Roger's Automotive to find the fuel injector...
tire rotation
I was asme certified however I am a driver. I drive a commercial van that gets a few thousand miles per week. I get my oil changed and tires rotated two to four times per month. I wanted my front tires to be crossed back to the rear and the rear tires brought straightforward which is the standard rotation for a full size van. I scheduled an appointment and when I got to the appointment he told me that he would only do a front to rear rotation which would never allow tires to be on all four corners and not allow me to get maximum miles out of my thousand-dollar tires. I was forced to do a trip without tires being rotated and oil change because of this and I am very mad. I'm not going to have something done wrong on my van I will have it done once and done right I only have time for that.
maintenance completed on 10/23/2019
On 10/23/2019 my husband, Anthony Santini went to Midas due to his vehicle making a noise and having difficulty to steer when turning. When contacted by the associates at Midas after diagnosing the vehicle, they gave us an estimate of $3600.00 of maintenance that was needed for the car. They mention the issue was the struts, tie rods, and control arm. They...
poor customer service and refused to complete repairs
I am writing this review as a warning or caution to those who are considering taking their vehicle to this particular shop. I am a nearly 60 year old professional who has been a loyal customer of Midas for many years. I usually take my vehicle to the shop in Mission Viejo but for the past couple of years or so have been taking it to the Lake Forest...
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