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Meineke Car Care Center
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Meineke Car Care Center
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1.8 168 Reviews

Meineke Car Care Center Complaints Summary

33 Resolved
135 Unresolved
Our verdict: When using services from Meineke Car Care Center with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Meineke Car Care Center reviews & complaints 168

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5:41 pm EDT
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Meineke Car Care Center Oil change service

My name is Stephanie Bowden. I've been a customer with Meineke for years now and haven't had a problem until recently after having my oil changed. I had my oil changed last week at your Fuquay-Varina location and all was normal until today. I started my Dodge Durango Citadel 5.7 to go to work as usual and a big, white cloud of smoke came from the exhaust. I checked the oil level on the dipstick and it was almost bone dry. I took my vehicle back to the same Meineke and told them the problem. They checked over my vehicle and they said that the oil plug was cross threaded and they replaced a oil plug gasket. The oil pan on my Durango is made of aluminum and I am worried that it will leak again and also the damage that may have been done to the motor from driving it with no oil. I have all my info and receipts. I should not have to check behind your employees whenever I have a service performed. I also expect your company to fix, or pay to fix any damage done to the motor or oil pan because my vehicle was fine which you will see on the last diagnostic report from my last appointment. The unfortunate event was caused by your employee therefore this makes you responsible. Please contact me at [protected].

Desired outcome: Replace oil pan

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2:54 pm EDT

Meineke Car Care Center Auto estimates not being honored.

My son called Meineke for an estimate. The vehicle had been there before for repair so it should have been recorded in their system. They quoted him a price for the items requested. The vehicle was dropped off and part of the repair was completed, but the rest of the work to be done was now on hold because meineke wanted about $500 more to finish the job. They said that they didn't know it was a 4 wheel drive vehicle and it required additional time for the repair. Meineke had the VIN number of the vehicle from the previous repair and that should have been enough information to make an accurate estimate. They denied that the vehicle was ever in their shop before and they had no record of it. They charged my son for the additional time and gave him a small discount on the additional work after I had to go in there and talk to the manager. The manager (Courtney Fillmore) and technician both lied to my face when I went in to address the issue. I went back a few days later and produced the receipts that proved they were lying to me and was told to return on Thursday 10/26 to speak to the district manager. I returned and met a man who identified himself as the district manager, Dave Riley. He said this shouldn't have happened and that he would get back to me the following day after following up with his manager. I never heard back from him and I've been patiently waiting for his response for several days now. I can't help but think that I'm being Ignored by yet another manager up the chain of command. This is going to escalate before it goes away if Meineke does not respond soon. I've made 3 trips to the shop trying to resolve this issue like an adult and I've been treated like I don't matter by incompetent staff. My son and I will not let them ignore our issue. I've been patient and cordial with Meineke so far hopefully they address this issue ASAP.

Claimed loss: $400+ time off to meet management about their mistake. Plus additional expenses as this problem escalates.

Desired outcome: Reimbursement for the overcharged service bill that they charged us and a public apology for this miserable experience.

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4:57 pm EDT
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Meineke Car Care Center - Tire rotation

I am writing to express my deep dissatisfaction and grave concerns regarding my recent experience at Meineke Car Care Center #2827, which has left me both disappointed and genuinely alarmed about the safety of your services. On August 29th, I visited your center for a routine oil change and tire rotation. While the service itself was not terrible, it took...

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4:33 pm EDT
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Meineke Car Care Center Repair of power steering

On 6/30 I took my car to mienikee for power steering issues, which they replaced for $1500 Drove it until . O8/23 the steering went again and took it back to mienikee. They replaced it saying it was defective. Drove it to hazlet on 9/11 the steering went out again power steering would not work again, had towed to another facility and repaired. Since mienikee do not fix the problem I believe they owe me 1590.00 This was done at mienikee on route 34 South in Aberdeen, NJ

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7:01 pm EDT

Meineke Car Care Center Refund over one month

I am still waiting on my reimbursement from Meineke on Flamingo and Arville. They had my car for over 2 weeks and I was told that I will get reimbursed for Uber after I get my car back. Every time I have to ask the Manager Ed Nauta, for updates, he never calls me first, I have to always ask for updates on my jeep and now for my refund. My refund is over $400 and this is ridiculous that I have to keep waiting, when I had to pay out of pocket first, when Meneike messed up my car and I have to wait for another shop to fix it, then I have to turn in my jeep again because that "shop" messed it up again. Why do I have to suffer? Now I had to get a new battery and a new alternator, the day after I got my jeep back. And they said it isnt their fault! So all of a sudden my alternator is broken? Who do I need to talk to because OBVIOUSLY the manager or the District Manager cannot help me! $400 is not pocket change! I have to not pay bills because of this and I have to keep waiting and keep asking "what is the status". Noone likes to take initiative and help the customers. The customer has to be the one to ask... hey are u done with my car? Hey can I pick up my car? Hey wheres my refund? Every week I have to keep asking? Noone can call me to tell me the status? This is such bad customer service! I will also do a major complaint on BBB. I want my refund! Today is one month! I have given all the receipts! This is ridiculous Have someone call me! [protected]. I have to keep waiting because the manager isnt there? I have to keep waiting because the manager is on leave! What kind of service is that! If you are not there... have someone else handle it! But his assistant is another idiot. I have been there every wkend for over 4 hrs waiting on my jeep for them to tell me... oh idk whats wrong. Then to have them tell me... we need to keep it overnight... to tell me they need it for a week. Then 2 weeks! And I have to pay for my own uber! And I cant do my errands because they wont pay for that ride! I want my refund! Too much excuses! This company is ridiculous and be sure that I will post this on social media and on BBB.

Desired outcome: I want my refund!!!! Today is one month! I have given all the receipts! This is ridiculous. Have someone call me!!! [protected].

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11:30 pm EDT
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Meineke Car Care Center Spark plug for 1100 dollars?

Hi,

Thank you for your time.

I am extremely angry about the experience at this location. If I am not provided with a satisfactory response, I won't stop at this point.

I was charged for 1100 dollars for 4 spark plugs and 1 coil pack change in my 2009 Toyota Corolla. In the middle I realized I was ripped off, I tried to stop the mechanic but he refused to do it and said he will charge me with double labor fee.

I don't think it will make any sense to me. I am hoping you to get back to me on this issue. I would like to get part of it refunded.

Thank you very much and I am looking forward to your reply.

Desired outcome: please refund

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Update by 123juju
Sep 09, 2023 11:37 pm EDT

That is ridiculous.

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3:58 pm EDT
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Meineke Car Care Center Brake and wheel service

On 8/26/2023, I brought my 2008 Ford Edge Limited into a Meineke repair store located in Fitchburg, Ma to have my front brakes and calipers checked and fixed. I picked the car up at ten minutes till closing on Saturday afternoon. After I paid and started to drive away, there was a terrible thumping and rapping noise coming from the drivers side front wheel where the technician had replaced a caliper. I drove a little way and tried to call them but there was no answer. Obviously they had all gone home and were now closed. I had no choice but to drive home about ten miles away with the loud noise coming from the front. I had an important appointment the next day and needed this car for the week. Since Meineke is closed on Sunday, I decided that I may have to cancel and wait till Monday to get the problem rectified, losing some of my reservation nights. After a while, I decided to take a closer look at the drivers front wheel and low and behold, All five lug nuts were only twisted on a couple of turns, not even hand tight! I inspected the other three wheels and all were barely hand tight and half not even close! I tightened them all up having to jack the car up in the process. I am 70 years old and this was not an easy task. I could have gotten into a bad accident or worse. This has to be the worse repair service and negligence on the part of ANY repair station in my lifetime! By the way, I was able to make my appointments but the front brakes are still not right. Which is the other complaint.

Desired outcome: Fix and repair the front brakes and wheel studs and wheel if necessary. Also, a severe reprimand for those responsible. This is inexcusable. PS. my wife was a witness to all of this.

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2:08 pm EDT
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Meineke Car Care Center Tire service

I went to Meineke last week for a leak in my tire. Turns out my valve stem was leaking. I have sensors in my tires for tire pressure. The sensor screws to the bottom of the valve stem inside the tire. I was told it would not be cheap. The sensor would have to be replaced. They found the old one and said it is an OEM part. That means original manufacturer part. Because it was old they would not be able to replace the valve stem. I asked him for the old sensor and before he handed it to me he looked at it and said it was a Michelin sensor and they don't make them anymore. I didn't have my glasses so I couldn't read it.Before I knew it the new sensor was there. I agreed to the fix because I was told it was my only option. After it was done they tried connecting the sensor to my cars computer for almost and hour. He said one of the sensors would not connect because it was a generic sensor ******* installed. I had been there almost an hour and a half. I had to go back to work. So I told him to connectt the other 3 and I will deal with the last one at ******** When I finally drove away I notice non of the sensors where connected and now I had several lights on for service ingine and check TPS sensors. I was upset so When I got back to work I got mt glasses on and looked up the part number on it for a valve stem. The first one that popped up was from autozone for $7. The same place they nought the new sensor from. I called auto zone and they confirmed it was the correct part and the shop should have known it could be replaced. I was told meineke does that all the time to people to over charge for parts you don't need. I called corporate and they have not done much. The shop manager called and asked me to bring it back in and I laughed. I waisted to much time and money plus I don't want to be in the position when they have my car taken apart and tell me they can't fix it till I pay more. They seem very sketchy. Looks like we are going to court

Desired outcome: I want all my money back

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12:49 pm EDT
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Meineke Car Care Center Fixing an exhaust leak

On July 17, 2023 I took my 1999 Jeep TJ to have an exhaust leak fixed. Ernie, the person at the front desk quoted me $545. I agreed, I paid. Next day I was told that the work was completed, and Chery, the front desk person assured me that they verified and no more leaks were identified. She also told me that the warranty is 12.000 mile or 12 months.

I started the car and I noticed the brakes were blocked. The mechanic did not know why. I pointed to him that he did not connect the vacuum booster to the intake, when he put everything back together. That solved the problem. On my way home, I notice my engine light was on; I pulled over, and I notice that the breather hose was disconnected. I connected it but that did not fix the problem. I contacted Cherry and she told me to bring the car back. I had to leave it there again, because, I was told, they have to research what to OBD code for engine light means.

Next day Chery called me and ask me to pay another $550 to fix the engine light (remember, the engine light was not on when I brought it in). I refused and I went back to take my car. This time, besides the engine light, the hood was also scratched with the paint chipped (it seemed that the hood was slammed to the car’s the top frame).

This time Ernie, the one that quoted me, remembered me from before, and after explaining him my concerns he pointed to me that the exhaust leak was not entirely fixed it is still present and he asked me to leave the car in the shop for the next two days and he will “make it right”. Next day evening, Thursday, Ernie called me and told me he did not fixed the car. I got the same answer next day, Friday and the day after. Various reason were invoked - short staffed, they didn’t find the leak etc. and if I want I can take the car back.

I pointed to him that he took a payment for a work that was actually not completed, and he also refuses to stand by the warranty. I asked for a refund and he refused. He added that if I leave it until Monday (today 7/24) he will fix it. After all the lies and deceit, I am very skeptical. I don’t feel that my car is safe at their shop.

I called Meineke [protected]) online and on the phone and I file a complaint. Next is Arizona Attorney General, BBB, social media and internet review sites.

Desired outcome: either refund or to fix the car

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2:05 pm EDT

Meineke Car Care Center The unprofessionalism

On Monday July 10, 2023 I called in to speak with a woman by the name of Deanna. This lady was very rude and unprofessional to say the least. I asked could they fix my son's BMW and she stated yes, after she got all the information what was wrong with it. I took it in and they said that it was one problem but could be fixed the next day. She called the next day and stated the price went up because of another part that was broken. I panic because the price was 1,300 at first I was okay because I got finance help. She called the next day she stated it would be 2,000. I told her that I didn't have that and at first she tried working with me and I respect that. I was told oh we can do this to help you out and the price will be 1,900. I was like okay go ahead and fix it. I then had my husband to do the snap finance to help with covering our son's car the price when I got the bill was more like 2,200. I called to question why the price went up the husband got on the phone talking because the other parts. I was calling because I was not getting updates about the progress of the car. I was told the car would be fix one day then the next nope another part broke. I understand parts break but they had me to drive a hour away to pick up his car to only had to turn around because it ran hot not even 10 minutes down the road. The manager husband was also rude saying in the future don't rush people on your car but knew the mechanic was suppose bleed my son's car before saying it was ready. They both the manager and her husband are liars, unprofessional, bad communicators and should not run anyone's business. I heard her call in a part for someone else and the person said it would be 11 then she told her husband we have to double it. I should have known better. On top of all of this when I had to return the car another part broke because of this negligence of them. The husband and wife could not get their story together when speaking with me at different times. One minute she would say oh the part comes in at 10:30 am then later speaking to the husband he would say oh the part came in this evening. I'm not going to into what I really think of these people and their personal issues. I am going to speak on facts. She called me to say that the extra part would cost extra I clearly asked her could it be added. Her husband said yeah she just will have close it out and make a new one. I picked my son car up and she stated I needed to pay cash to the other lady that was much more nicer the mechanic wife. I said nope that was not the agreement and she said it could be added and her husband stated the same. These people gave conflicting time when the car would be ready and knowing it was more work that needed to be done. The manager put her husband on the phone when I would begin to question her as if he was the bodyguard given me a lecture on that's why nobody wanted to work on this car and all of this. They act like I was asking them to cut me a deal I am customer trying to understand that had they ran the diagnostic then they wouldn't had to play the guessing game. The only way this turned out right was the mechanic Angel he was very nice and answered my questions without a problem. I would never go back to this place and I suggest no one else does either until these two individuals are removed. I have had nothing but good at Meineke before this experience in this location. The husband tried blaming me saying we were rushing them but they are the professionals. Saying we want to get rid of this car as much as you are ready for it. We are not trying to keep your car. I will never again go back. I can say this she did send pictures of broken pieces but I am still waiting on the invoice that I should have received before leaving this establishment.

Desired outcome: Do better for the next customers because you lost this one.

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11:45 am EDT
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Meineke Car Care Center Poor mechanic work, incorrect repairs, laziness

Hi,

I’m making a complaint for poor mechanic work and incorrect repairs. I want to be reimbursed for my service or have my car serviced at another store per complimentary.

I made an appointment for a diagnostic test on my car's exhaust system at Meineke Car Care on Preston Hwy. (Appointment documentation available). I waited on the vehicle at the shop until 10 a.m. I was quoted with numerous diagnostics on my car's axles, strut, coolant, oil filtration, along with the exhaust. I did not ask for those services, yet they deemed my car in poor condition and those repairs would be vital to replace. A Meineke credit card was open to cover the cost of such repairs because they totaled $1,700.

Since then I have visited this Meineke location four times under the reassurance from the manager that my car will be looked at to understand why my cars “slip” (traction control) light, “battery” light, “brake” lights persistently stays on or flickers when I drive. In addition to these lights displaying, my car will stall or idle while driving. I have been in the position of my car idling during rush hour traffic (3pm-5pm) and on interstate 65 north during morning traffic (7am-8am). My car has never had turn-over, ignition, engine, transmission problems all until I visited this location for a diagnostic on my exhaust leak replacement.

Transpired events:

7/5/2023: my car was emitting white smoke from the engine bay when in park and could smell fumes while driving. I assumed it was an oil spill and parked my Car from 7-5 evening until taking it to the meineke shop Friday to get looked at. I ended up having to leave it because they were busy.

7/8/2023: Let it be noted that they had my car running for 45 mins before I came to pick it up and They already had my car started when I showed up. I only made it 0.10 miles to the Sam's Club on Preston Hwy, my car would not start (brake lights, dashboard, and windows all worked). Triple A (AAA Auto Club) had to come jump my car, it started only to drive less than 100 feet and had engine stall issues, my car would not accelerate, and had to roll to a safe place in the parking g lot. I had to purchase another new battery that Triple A installed while pointing out the acts of ground terminal connectors and cables loose on my battery and the Not asked for aftermarket fuse device installed on my battery.

7/1/23: Initial car repair day

7/8/23: Saturday - pick up overnight car fix on diagnostic ground of the white smoke.

7/11/23: took the car to shop cause the car would not start that morning, left it there to pick up after work.

7/12/23: car stalls in the morning while merging onto highway (same issue as Saturday)

The ultimate issue I have is the manager telling me my car is okay, everything fixed for it to stall and not start for me. When I asked for it to be looked at, I was told that it was inspected but only to have to keep taking it back. I have reason to believe they aren’t even looking at my car. I am unhappy with my service and regret coming to this shop and having this fix on my car in the first place. I could’ve happily given my $1700 to another shop for peace of mind.

All documents from my phone apps tracking my location confirming I busted these locations on the days, the CCTV/Cameras outside the shop showing when my car was parked, Phone call records of when I contacted the store, and documentation from the Triple A Visit can be accounted for.

Desired outcome: I would like reimbursement for the payment i made on the Meinke Credit card. They had four times to do on 4 separate overnight visits before I wrote all these complaints, i'll take my money elsewhere.

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7:42 pm EDT
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Meineke Car Care Center Meineke store 182-poor knowledge of cars and shady business practices

My name is JoAnn Yarbrough and I visited Meineke 182 in South Holland IL on Saturday July 8, 2023 asking them to check my vehicle for check engine light and brakes. I was told that check engine was to bad sensors and spark plugs.

I picked up the car on 7/10/23 and it ran much worse. after they supposedly took the car for a test drive. I returned to the shop and that's when I was told that it might be the oxygen sensors. I showed the owner the system report and invoice that showed I paid for all the sensors to be replaced including the oxygen sensors

When I asked the owner to test drive it so he could see that they problems were still the same and worst, he refused. I missed two days of work and the car is still not fixed. How can I tell if the parts were actually changed? The same codes show as they did when I first brought the car in.

Desired outcome: I want my vehicle repaired as promised. It seems that all of the sensor problems are still showing which shouldn't happen if the sensors where changed. I don't want my engine to be blown

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9:48 am EDT
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Meineke Car Care Center Exhaust was not properly put back on

Had taken car in on 7/1 to have new catalytic converter put on.

Was told that they had stripped the bolts & then were not able to get the part on.

Reason they were not able to get it on was "they could not get it to fit" even though confirmed correct part.

The worst part is when they put the old one back on, they half reassembled back onto the car. They did not tell me that this was an incomplete job, and let me leave.

When I started up my car to leave, it was shaking & louder than usual.

Then when I opened the hood, I saw that my oxygen sensor was not even plugged in and the original catalytic converter was half put on. It was missing a bolt that connected to the manifold.

Technicians provided poor communication & allowed me to leave and drive my car with an unresolved issue. They have ended up causing more problems now with my car then when I had first dropped it off.

Desired outcome: Store location: Rock Hill SC (2366 Dave Lysle).Need store Technicians & site Supervisor to be held accountable for crappy service and lying about what really happened with my car.

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1:17 pm EDT

Meineke Car Care Center Suggesting unnecessary repairs

On Thursday, June 15, 2023 I scheduled an appointment with Meineke because my air conditioner was not blowing cold air out of driver side vent. All the other vents were working fine. I dropped the car off at 8 am and the advisor said it was probably the Actuator. I received a call around 12 pm that my repair cost would be around $1900 because it wasn’t the Actuator but some other problem. I declined service and the advisor said they could do it for $1500. I declined again and went to pick up my vehicle. The estimate on the invoice they gave me showed a total price of $1340.18 of declined services which included the Actuator and a cabin air filter. On Monday, June 19, 2023, I took the car to the Toyota dealership for my routine oil change and ask them to look into the problem with my air conditioner. They performed a system evacuate recharge test and added leak detection dye along with a visual inspection. They determined that the A/C refrigerant was low. When it was filled to the proper pressure, everything worked perfectly for a grand total of $127.37. Meineke tried to rip me off with unnecessary charges and need to be exposed for unrighteous and unethical character! Plus they wasted four hours of my day, as I have a very busy schedule.

Desired outcome: Just that others beware of their false practices

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6:10 pm EDT
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Meineke Car Care Center Alignment

On 5/9/2023, I took my Honda CRV to the Meineke on Bangs Ave in Modesto, CA for a 4-wheel alignment. I had recently done suspension work and my mechanic directed me to get an alignment ASAP. I also had replaced all 4 tires with new ones. At the time I took my car to Meineke, it was NOT pulling to either side.

Meineke completed the alignment, which I used a Groupon for in the total amount of $84. As I was driving home, I noticed my car was pulling to the right side. I had my mechanic drive the car to get his opinion and he felt it was pulling to the right abnormally. On 5/12/2023, I once again took the car to Meineke on Bangs Ave. and had them re-check the alignment. They told me the alignment was correct and after moving the tires left to right, they felt the tires were the issue. I indicated that the tires were new. I decided to get a 2nd opinion and took my vehicle to Northern Tire and Wheel in Modesto, CA on 5/16/2023. They indicated upon inspection that only the front end of my vehicle had been aligned. The back had not been aligned at all. Basically I paid full price for HALF the job.

They went ahead and realigned it correctly. They also rotated the tires and test drove the car twice, however my vehicle is still pulling to the right.

I do not wish to take my vehicle back to Meineke for a third time, however I feel I should be refunded half of what I paid for a full alignment, since they only performed half the job. I now have to figure out why my car is pulling after taking it to Meineke when it wasn't pulling before. The alignment at Meineke took less than an hour and I was told by the gentleman at the front desk that the alignment was not off by much. I told him it didn't seem to even need one, but I understood it had to be done after suspension work.

My car still pulls to the right side and I have no idea how to resolve this.

Desired outcome: I would like to be refunded for half of the total price ($42) I paid for the alignment, which was $84.

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1:43 am EDT

Meineke Car Care Center Engine oil pressure sensor/switch

Meineke auto repair shop located in 23109 Aldine Westfield Rd, Spring TX77373 had worked on 2016 Chrysler 200 on Mar/02/2023 at 9:32AM for Removed and Replaced an Oil Pressure Sensor, the cost for that job was $194.07, but after the work done. I could only used my car for one day and the check engine light came back (because of that sensor problem from the beginning). So, I had my car tow back to their shop, because I did not want to cause damage to my car engine (tow receipt was $218). This time they kept my car for a week and could not fix the issue and the check engine light was ON, still. So I had my car towed again to AutoNation Chrysler dealership to work on the check engine light, they run diagnostic test and concluded that was Oil Pressure Sensor defective, so they replaced it. My car is running great now. Based on my experience with Meineke shop, I do not want to go there for any of car services again. Thank you for letting me to report on this complaintsboard.com.

Desired outcome: I would like Meineke to refund the cost of service they charged me and did NOT delivered the good services.

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11:16 am EDT
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Meineke Car Care Center Oil change & engine damage

On 1/14/23, I took my car to the location on 760 Wolcott Street in Waterbury, CT for an oil change. On May 8, I took it in to the same location for a recommended oil change. I was told that there was about a quart of oil in the engine causing damage to the engine and it had to be replaced with a cost of $6000.00. They did not want to do the oil change due to liability issues. I added oil myself along with anti-knock solution that they recommended.

On 5/23, I took my car to Durable Radiator in Waterbury to verify the issue and they agreed that the engine has to be replaced at a cost of approximately $5500.00

Therefore, I believe that the engine issue was cause by the improper oil change done by your store. I checked the oil pan to make sure it did not leak.

Desired outcome: I would like to be compensated for the engine damage done to my car as a result of the incorrect oil change work done at the Meineke location in Waterbury on 1/14.

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3:01 pm EDT
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Meineke Car Care Center Repair several times my truck 2006 chevy silverado,

I been repairing my Truck, over 10,000 dollars. The only Mechanical company is Meineke on the Chevy Silverado 2006. Having the intervention from Brett General Manager, Peoria, AZ. I just want the Truck safe repairs. Suspected been broke intentional by Staff Mechanical. Engine been replaced and there are not record of the repaired truck engine in Meineke System. Request be included as is a service paid and contracted Meineke Company. Then when the Truck got back to my house after one week out from home at Meineke Repair Store and in 3 days after the Locked Passenger Door Broke, again I paid, then let me drive, like nothing happened, the Glass window Passenger side not got down, and was not locking the door, drove back in less than 5 minutes drive got back, they repaired, then next day my Son want to move the window down, in the side of the passenger not function. then back to Meineke Office and state the cable are old. The truth, included with the door lock broken the Windows was fine. look all the money are Thousand of dollars, in only one Truck. look all the visitations and the games

Desired outcome: Repair the electric passenger door. the Engine Job done repairs must be at Meineke's system. Look the records, is abused . Money back of the window repairs. Repair the passenger window [protected]@gmail.com

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1:56 pm EDT
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Meineke Car Care Center Services not rendered

On April 7, 2023 I took my Subaru to Meineke in Lincolnton, N.C. for A/C repairs.
The Manager there is Brian O'Reilly. [protected]. They ran a A/C inspection, which costs approximately 250.00. They informed me of the repairs it needed. A complete overhaul of the system, costing approximately $1700.00.
Mr. O'Reilly talked me into a Meineke Credit Card for financing. I agreed to this.
However, the work was never done. I've gotten the runaround ever since.
No communication from Mr. O'Reilly since. I've had to contact them whenever I could get through on the phone.
I finally sent Mr. O'Reilly an Email requesting that he cancel this work order. That was sent on April 21, 2023. Still no response.
I found someone else to complete the repairs. I don't understand.
Maybe this location needs a new manger.
I won't be paying this bill.
Sincerely,
Carol Browne

Desired outcome: Reversal of all charges.

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10:23 pm EDT
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Meineke Car Care Center Coolant leak

04/06/2023 3:30 pm meineke Oregon city, Oregon location. I took my car in because my car was overheating the coolant wasn’t flowing was my guess. They inspected it an said it was the thermostat which would make sense. 04/16/2023 now I’m having a coolant leak out the blue. No one’s touched my car but meineke an since I had them under the hood now I have a bad coolant leak what a coincidence, not.

Desired outcome: The leak fixed

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