Midas

I have been going for some time now, and its haves always been something.

Back in June of 2021 Anthony was the guy in the being at that time I felt as if the prices were to high then for the work that was being done. At first Anthony wanted me to almost 800.00 dollars for that work which was Oil change, Ball chain that's up under the tire that deals with steering wheel for both sides now keep in mind I only got the left side done because it was too much money. I believe I had to get a wheel alignment to that's how Anthony wanting to pay. Keep in mind that I had made that appointment over the phone so that meant my oil change was at a discount after that is when Anthony came down on the price, but it was still too high, so it went from 800 to 600 to 432. to 373. I think you will see for yourself. So now I get to the point of way I am writing this COMPLAINT I have deal with three different people from June 2021 to December the 17-2021 was the second person that give me the date for 12-17-2021 date for my car to get fix. Dave was the second person now when I got there Anthony was not their it was Dave that gave me a price that was 1, 730. and something I though he had loss his mind, I said that I have a price that Anthony had given me Dave wanted to tell me that the price had went up and I said I have nothing to do with that this is the price I have from Anthony. So, he came down 200.00 from 1, 073. to 373. something only to say I couldn't get my done that day even though I had appointment after being there for 12:30 in the afternoon to 1:45 in the afternoon now I have a new date which is the 12-22-2021 or the 12-23-2021.
Now I am with the three persons name Erin well do the work which is Ball chain for the right side and rotors and brakes pads, alignment and free oil changes that was giving from Anthony because of the long went. By the time 12-28-2021 my oil light came on that was on a Tuesday I call Erin, he then told me to bring my car in after getting off the phone my check engine light came on by then my car started to hesitate to drive, now I have to get my car towed to Midas now keep in mind that I just got an oil change Erin had to put four more quarts of oil in my car, because the oil was leaking around the engine that's when Erin said that it is a recall on my car after all the money I paid out to get my car fix before my exception so my car can pass. Okay I need to go back all three of them did not test drive my car. Once Erin put the oil in my car, he said that I can drive home I said are you sure his response was yes because his test drove my car when the only thing, he did was bring the car in to the mechanic and back to the front asked door that is not test driveling my car. I ask him two more times are you sure he said yes. I get in my car to call Kia deal to see when I can bring my car for the engine recall they said [protected] as of now it still there. I believe that they knew that there was a probably with my car and they keep taking my money. Erin did pay for my car to get told from three mins away from Midas and pay towed to Kia deal. I want to say there a problem that this keeps occurring at your Midas shops. I do not have my paperwork on me it is in my car.

LaTanya Blackwell,

On (Wednesday) - September 1, 2021, I went to the Midas at 4001 Guadalupe St. Austin TX 78751, [protected] to get an oil change on my 2008 Infiniti EX35. The oil change was not due yet however, I wanted to get it done early due to going Houston, Texas on (Saturday) September 4, 2021. While waiting on the oil change service Eddie Rodriquez (Store Manger) called me outside to show me issues with car. He pointed out a nail in rear passenger tire and I declined service as have tire plan with Discount Tire Company. He then stated that I need Steering Suspension repair. He showed me a oil drip on the front axil, I told him I didn't have any oil leaks in my driveway ( Had recently power washed driveway). So he states that it will cause me to have trouble steering the car? I was not convinced and Walker Ranger says don't have to see leaks something about hydraulic pressure going out?

Eddie Rodriquez got on telephone and supposedly called three different companies for Steering Suspension part. He verbally gave me three quotes, all the while they telling me it needed to be replaced. I agreed to have service done and they told me to use SNAP agreement or Midas Synchrony Bank Credit with no interest for six months. Rodriquez stated I had to use card in order for him to order steering suspension part and it would be paid for in full. He told me when the part came to the store he would call me to set-up date to get repair done! I paid the $44.30 for the oil service, the only service done on 9-1-21.

I returned to Midas (Thursday) September 2, 2021 because my Maintenance service light was on. The technician tried to reprogram the service light and after over 30 minutes was able to get it turned off. The next day (Friday) September 3, 2021 the light came on again and he was able to turn off. On (Saturday) September 4, 2021 the Check Engine light came on in (Elgin, TX) and would not go off. I had to drive to Houston worried about if my car was going to make it there and back to Austin.

On September 6, 2021 (Monday Labor Day) I returned to Midas and was upset about the lights on car. The store manger got rude and told me they didn't have anything to do with this problem I need to go to Emission Repair Shop. I verbally told him that since they couldn't correct a simple thing as sensor lights to cancel the upcoming Steering Suspension Work Order. I have not been contacted by anyone at Midas since 9-6-21.

On 10-8-2, I received a billing statement from Synchrony Car Care Credit for $2, 000.74, the amount for parts and labor of Steering Suspension Work. I contacted Synchrony and verbally told them the situation and put in a dispute for the charge. They informed me they would contact Midas and let me know of the decision within 90 days.

I contacted Synchrony again 11-29-21 to see if dispute was resolved. They stated sent me a letter on 11-24-21 in favor of Midas? Contacted Synchrony 12-6-21 to notify hadn't received the letter at that date, requested send the letter to me again, also asked to speaker to manager to see what Midas was claiming they repaired. Never spoke to manger on hold for 45 minutes.

Contacted Synchrony 12-20-21 to let know still hadn't received the final dispute letter and requested send it to me again. I spoke to a "Nicole" to put the billing back on dispute status as now I got a payment due bill for 1-8-22.

On 12-20-21, I decided to contact the Midas store and called and asked for Eddie Rodriquez and Walker Ranger but was informed by "Tyler" (store manager) he would not give me his last name that they no longer work for Midas? I explained to him the situation and he said he didn't have authority to reverse charges had to consult his boss.

on 11/26 /2021 i called your store at 851 n shadland in indianapolis, i spoke with a guy name jesus, at which time i told him my brakes where going to the floor, i ask him if he had time to look at it he said yes, i told him i would have to have it towed there because the break where going to the floor, he said fine he would check it out and let me know how much 2 hours later he called and said the problem was the brake line needed to be replaced, told me the cost after my vet discount was$410.00 i said go ahead and fix it, they called me back said it was ready i went to pick it up and left got 1 mile from there and it felt like the brakes locked up i said to myself they must not have test drove my truck cause they would have felt this or either they did drive it and decided i wouldnt find out until after i paid them and left, i pulled over and called jesus he said bring it back i said it to close to time for them to close so i was close to home i would drive it home and take it back in the morning, when i took it back the next morning jesus was not there the mgr drove it 2 minutes came right back and told me they felt what i felt but i was going to have to for any additional repairs at which time i said didnt i pay for a brake inspection he said yes but this is something different, at which time after handing $410.00, 10 hours ago and my truck not being able to drive out of the bay, i got upset like anyone would and told them how wrong they where and you just cant take peoples money, at which time i went outside and called the police they agreed with me and told me it was a cival matter that i have take you guys to court at which time i called a tow truck because the brakes where stuck again, went to get something out of my truck thats when i seen that whoever moved the truck broke the button that tilts the steering wheel.instead of me going back in there and causing a seen i took a pic, i end up taking i to your other store at 8611 pendelton pike who i normally deal with but they couldnt get to it until monday, spoke with josh over there explain what happen and he said the same thing they should have told me everthing that was wrong with the breaks, i feel like they broke something or at the least fell to inspect which talking about my brakes makes it a safety issue, all i want is my truck fixed i am a disable vet i get $750 a month your store took over half of the that and gave me my truck back not able to move, if you agree with this we need to go to court cause there is no way no one could say this is my problem, p.s the store at pendelton pike took me having to have it towed back up there 5 times in one month for a different problem and i waited but when they gave it back it was fixed,

I just wanted to get my air filter changed so I went to midas geebung trying to get this done but the guy at the reception was soliciting me for sex when I was just trying to book a time, thought that was a bit weird but booked it in anyway, when I got there they had just flipped my dirty air filter upside down but also there was 3 dead squids placed in the air intake
Will not be coming back here

I got them to change my oil but they [censored]ed my hole and charged me $1800 and also tried to force me to reverse mortgage my house and sell my grandma to them. when I said I didn't want to sell my grandma for an oil change the owner of Midas Geebung slapped me across the face and called the n word (I am aboriginal) I will not be going back there again

I worked for Midas of Richmond for 10 months and after several abusive encounters with owner Mark Smith, I decided that I had enough and resigned.
Our last conversation included verbally abusive language including Mark Smith calling me an [censored] and threatening to do everything in his power to put me in jail if I resign. This conversation took place on Tuesday September 21st between 2 and 4 PM on Company Phone line.
Mark Smith's aggressive, abusive behavior has been going on for a long time and has caused many employees to quit working for him.

I took my 2009 Hyundai Sonata to Midas to get an oil change, brakes, tires, and some other minor things.  They took the car and did the work.  They said I needed new rotors.  I said ok.  Told me I did not need rear brakes.  I asked them if they aligned the car before I left the shop.  The manager said, no, I drove it and it's fine, it drives straight.  I paid over $1500 for the work they did.  On Sunday when I was driving it, it was pulling to the left when I hit the brakes.  I called and spoke to the manager and he said to bring it in and they would check it out.  I took the car in on Tuesday morning, thinking it would be a quick fix.  It was not, I left the vehicle with them after they told me that it needed new calipers since they did not replace the calipers when it was there and they did all the brake work, it ruined the rotors and they needed to replace the rotors also.  Now, this cost me over $500.  I left and drove the vehicle.  Thankfully I got sick and was then able to notice a large leak of oil under my car.  There was no oil left in my car!  We put oil in it and drove it to the dealer the next morning, which was September 16.  The dealer said that whoever did the oil change did not change the oil filter housing.  The dealer replaced the O rings that were needed.  I had to wait for the parts to arrive.  They also said I did need back brakes; they were unable to get the lug nuts off that Midas stripped when they put them back on!  Again, I had to wait for parts.  I did not get my car back until September 22, 2021.  I lost seven days of work; I NEED my car to make money every day.  
The total for the car today was $874.34  The brakes were $352.84  
I want to be reimbursed for the $521.50 plus six days of losing at least $100.00 per day not being able to work because my car was in the dealer. After all, Midas did a horrendous job with my vehicle.  The total I want to be reimbursed is $1121.50.
Please contact me ASAP in regards to this matter.  I will take this to court, the newspapers, whatever it takes.I have copies of all the bills from Midas and I have the paperwork from the dealer which is on their letterhead, dated, and signed detailed account of what was done wrong, and I have the lug nuts, one of which broke when they were trying to get it off.
Dates of service are 8/21/2021 and 8/24/2021The invoice numbers are 1491364 and 1491392
Thank you,

Christine Hickman

I took my 2007 Ford Explorer Sport Track in for an ignition issue on August 25th. They told me for 2 weeks now that my truck was fixed and they are waiting on the programmer to come and program it. Today is September 17th 2021 and I still don't have my truck and every day its the same story. They don't call me back when they say they will and I can't get any help to get my truck back. This is a serious complaint and I am very aggravated. I do a tremendous amount of business with them and this is twice now that I have had my truck in their shop for longer than necessary. Please help me.

CJ Gray [protected] Email [protected]@yahoo.com
2636 Cincinnati Dayton Rd
Middletown Ohio, 45044

Midas
4451 Roosevelt Blvd,
Middletown Oh. 45044
[protected]

Took car in for new alternator. Asked to check the Midas warrantied tires again as tire pressure light was on dashboard still. Asked several times over a couple of calls. They kept it overnight. Picked up car. Tires were not checked. Called back and spoke with a very rude desk staffer who spoke over me, corrected me, and then told me what I would have to do to solve the problem (and got pissed off when I didn't like him being a jerk). Filed a complaint with Midas. Then 2 days later got a text from Midas asking me about how the service went on my car. I responded with "is this a joke". It was the same guy - and the text ended when he used a racial slur against me. I called Midas and escalated - there's nothing they can do. They will take your information and turn it back over to the person who did it. There's no national resolution chain. So if you're a woman - I recommend you avoid Midas. And definitely do not do any work with the Midas on Rancho in Las Vegas. Because you will pay for their mistake, and there's no one at corporate that will have your back.

had exhaust worked performed @Midas 6Fairview 6016 N. Illinois Fairview HTS Il 62208 - the right driver door was damaged - will not answer phone

On Saturday 6/19/2021 We brought our 2002 Chevy Roadtrek into the Midas in Queensbury, NY
We purchased 4 Hankook Tires, & 3 batteries. (Tires were not installed at our request) One battery was/is for the van motor. 2 were/are the Roadtrek to boondock, theses are deep cell. When we called Midas they told us that a charging system check would be done, When they went to change the main van battery all they did was cart the new battery out, open the hood, remove the old battery, remove the battery disconnect, re-install it on the new battery and close the hood, in the process the tech must have bend the bottom of the disconnect switch, now we have to replace that. It was never damaged EVER! That's one. they charged us $54.00 to install 3 batteries, that took less than 10 minuets! They also NEVER checked the charging system. We know because the van was parked (backed in) in the parking lot. We watched the entire time. No check! Now I have to take it else where to have it checked another cost to us. Last issue we have no paper work on the 4 tires, or the 3 batteries. We called today and were told. "You don't get paper work" Well then if something happens to the tires or batteries how do we get them replaced or fixed? We will never recommend that Midas to anyone ever! We are so frustrated about this that we have an appointment with our car repair. Again at more cost to us! Please send ALL Paper work associated with the 3 batteries & the 4 tires
To: Ron Vidal-115 Round Pond Brook Loop, Indian, Lake, NY, 12842