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Donald a cashier at White Lake store #227
My sister and I were in line to check out and I put our coupons on the little counter, right away Donald started about how much time it was going to take for all the coupons. We had coupons that also had mperks, I understand we can't use both, but then he kept questioning us about every other coupon, and kept asking if we wanted to go to the courtesy...
Read full review of MeijerCustomer Service
I went to the Meijer on 28th and Kalamazoo at exactly 20:52:12 per my receipt to pick up my prescription.
A person by the name of Shay (per name tag) but receipt says my checkout was provided by SHARNICE came to the counter.
No greeting, no mask, look of disgust on her face as it was totally apparent she was not in the mood to assist or provide any customer service in any way shape or form.
This is what I got: name, date of birth, which I provided.
She proceeded to locate my prescription. I asked what the cost was and got nothing but silence as she bagged it and stapled my receipt on the bag and set it on the counter in front of where I was standing.
I picked up the bag and saw on the receipt that there was no charge but really, she couldn't have answered my question by saying just that.
I am not sure why she had such a poor attitude and poor customer service skills but I expect more from Meijer than to have one of their employees treat a customer with such disregard.
I have made 2 attempts to contact the Supervisor of pharmacy at that Meijer location at 9:45 am est and 1:10 pm est and was informed the Supervisor was not in yet and they were unsure when they would be reporting which is why I am submitting my complaint/concerns here.
Sharnice/Shay needs to do better or find a different line of work that doesn't require interaction with people.
Regards,
Andrea Jones
Amigos not allowed to come outside to car.
I tried to go into Meijer on Gull Rd. this morning (03/17/21) and was not allowed to bring an amigo out to the car. I can not walk and the shopper for curb side pick up doesn't always purchase the correct items. Why does this Meijer not allow amigos outside? Maybe I should contact the ADA and report this store. Take this seriously.
Desired outcome: Allow amigos outside for disabled people.
Wait time
I'm at your facilities in Allen park Michigan on fair lane drive. Standing in line with 50 others for over an hour to check out is pretty ridiculous. And i'm 1/2 way through. Let's just say I'll keep myself busy filing complaints. Your facility has 32 lanes. 32. I've never seen more than 2 open. Get your [censored] together. I won't be back. I've made this same...
Read full review of Meijer and 1 commentPurple cow mini ice cream sandwiches
I opened my box of ice cream sandwiches and found all of the sandwiches smashed. Also found one with half of the wrapper off of the ice cream. I'm a regular shopper at meijer and this is not the first time I have purchased items like this. Boxes damaged/opened when I got home.
Bette at the service desk. Brighton, Mi store #46.
I have been shopping at this store for 30 years and I am very loyal to Meijers. I grew up in Grand Rapids and shopped at the Alpine store since I was 7 years old. I am also a mgr in retail at a big box store and understand that we need to hire elderly. Bette has been at the regular registers and I avoid her lines at all cost. She is slow and talks way too much about nothing. I don't need to know that my card is now being processed. Today (1-29) she was at the service desk alone and she is not positioned well. I actually had to walk her through how to make a payment. She got out a notebook and starting to look up how to make a payment. I'm sure that she is a nice women but not so sure retail is her thing. Maybe she could work in the indoor plant area or fish area. She has no speed and her lines back up. I will continue to shop at this store but will avoid her lines which is difficult when there are only self check outs and 2 other registers running.
Desired outcome: Promote her to a customer or find a position where customer interaction isn't involved
Cut leaf spinach
Date: purchase 2020? Date of incident: Jan 26, 2021 Description of the incident: prepared spinach while eating I discovered a hard substance. It was hard and dark. I would think it might be some type of wood. I can not say the day I bought this can of spinach but I would like a refund of that can and the remaining can that is not opened. Marilyn Thomas 18483 Tarpey Dr Macomb, MI. 48044 [protected]
Social distancing vs. proper wearing of face masks
We were in the Angola store in the check out line today. The check out called my husband on the carpet for being 4 feet away of the customer ahead of us. He move back as requested. However, my complaint is that 2 of the 3 adults that were ahead of us were wearing their masks under their noses and the check out never mentioned it to them! Additionally, there...
Read full review of MeijerA box of Meijer macaroni
Poured the noodles in boiling water and black bugs floated up
Desired outcome: Refund of the 4 boxes i threw away
Pete meijer
I am a Republican and I spend around $300. a week in either the Gaylord or acme Michigan stores. I want to let you know that my money will be going to a different store from now on. I will NEVER set foot in another Meijer store. My parents shopped at the traverse city store from the time it was built and if you think people who support TRUMP will forget I have news for you, we won't.
Desired outcome: For Pete meijer to enjoy his one and only term.
Tx you for intelligent input, and 11 of us are joining you.
Pharmacy
On Christmas Eve a little before 5:00 pm (pharmacy closing time that day) my wife went to the DeWitt, Michigan Meijer to pick up scabies cream. The pharmacist informed us that she couldn't release the cream due to the doctor not writing any instructions for patient use. The pharmacist then closed the pharmacy before my wife could look into the issue at all...
Read full review of MeijerIn stock issues every department
We have been shopping the Mchenry Illinois store a few years now, when management changed about a 1.5 years ago the in stock went from around 98% to 65% and lower. No it is not from covid 19 pandemic the in stock started suffering when management changed. You start a sale on sunday and we go in to purchase a few sale products only to find their out of...
Read full review of MeijerChicken wings
There haven't any been any fresh chicken wings at this location prior to Thanksgiving (Telegraph Rd and 12 Mile Rd). There were no wings today when I traveled there. There are other chicken parts but no wings. I had to complete my shopping 2 miles away to at Kroger to purchase wings. This occurs often at this location with other products as well. The shelves are not restocked on a regular basis.
Online pickup
Order #: [protected] Arrived at 11:10 and called to inform them I was here for the pickup for 11am-12pm. They stated they were just finishing the order and it would be out shortly. I received a text at 11:17am stating the order was ready. At 11:37 I still was waiting so I called again and they said they would check and came back saying just a few morning...
Read full review of MeijerI’d like to file a formal complaint against a store manager
My name is Benjamin Campbell and I'd like to file a formal complaint for harassment, profiling. Tonight at 10pm on December 8th at Meijer in Rockford Illinois on McFarland Rd, myself and my 13 year old son wanted to stroll through Meijer to get some Christmas gift ideas. We usually frequent a different Meijer in town in Machesney Park but wanted to see if...
Read full review of MeijerGrocery pickup
We waited over half an hour for a pre-ordered grocery pickup order. This being our first pickup at Reynolds Rd., Lexington, KY store will probably be our last. We had to call from pickup lot to discover of delay and our groceries were being shopped at that time. A staff member could have alerted us to their delay in advance but did not. $5 coupon offered u...
Read full review of MeijerNintendo switch
I purchased a nintendo switch at a meijers store on dixie hwy in louisville ky on dec. 1st 2020 i brought it home attempted to hook it up and couldnt get it to work, i called the customer service number for nintendo and they couldnt get it to work for me either the gentleman wanted me to ship it back to them but i dont believe there is anything wrong with it i honestly believe its just me i am 80 years old and not real electronic savvy so i deceided to return it to the store on dec. 2nd 2020 and get a refund as i was under the impression that i had 30 days to return it. i was told that was only if it had not been opened but that is not what your store policy says that is posted, i think that is very deceiving if i had known that you could not open it i would never have bought it, meijers has lost a loyal customer over this as i feel i have been wronged.thank you for nothing
Workers
Tonight I was leaving the Meijer store in Machesney Park, IL and the younger kid putting carts away had his mask around his neck. As a customer, I'm expected to wear one... And I always do. I would appreciate employees doing their part to stop the spread of COVID! As an exhausted healthcare worker, I am highly offended by his actions. He had short hair, curly on top.
Read full review of MeijerElf on a shelf cereal
I wanted to purchase three boxes of General Mills, Elf on a Shelf Cereal. Waited for 20 min in a long long line. The cashier asked me if I wouldn't mind bagging the groceries while he rang them up (I'm 71 yrs old). I didn't mind bagging but when he scanned one box of cereal it wouldn't scan. He said he had to call the manager - I said fine because I really...
Website and sales
On friday, november 27th my mother purchased an element roku tv online from meijer in ontario, ohio. She has copd and during these times has been encouraged to do her shopping online. When she placed the order, the item showed as in stock, enabled her to choose a pickup day and time (so I could go and get it for her), and provided her with a confirmation...
Read full review of Meijer
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About Meijer
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Overview of Meijer complaint handling
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Meijer contacts
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Meijer phone numbers+1 (877) 363-4537+1 (877) 363-4537Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone numberCustomer Questions+1 (866) 763-4537+1 (866) 763-4537Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone numberMeijer Private Label Credit Card+1 (866) 789-6041+1 (866) 789-6041Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone numberMeijer Platinum MasterCard877-E-Meijer877-E-MeijerClick up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click down if you have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
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Meijer emailscustomer.feedback@meijer.com100%Confidence score: 100%Supportwebprivacy@meijer.com100%Confidence score: 100%
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Meijer address2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
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