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Home delivery
I ordered 30 + items to be delivered on 11/20/2020 at 12:30pm, with my order suppose to be delivered between 2-3 pm. It's now 7:00pm and I haven't heard from anyone, with even a courtesy call to advise when my order will be delivered or the problem holding it up.
I really cannot believe they are so busy that they couldn't extend a call and let us know when or what time our order is going to be delivered.
Ridiculous!
Pharmacy
I am disabled my doctor e mailed my prescriptions I called and was told that they were working on it now and would be ready after 1. Found a ride and went up there and was told at that time it would be tomorrow
Halloween candy was not 50% off the day after halloween this year
Meijers Halloween candy wasn't on sale 50% off like they have for several years before so we purchased 10 bags for $29.90 at Family Fare at 50% off.
Read full review of MeijerCashiers
I'm not sure what the problem is with meijers cashiers, however I've complained about this before and never get a reply back so my thinking is Meijers doesn't give a crap about it's customers. After spending $155.00 on a small amount of groceries I gave the cashier 8 coupons some of which were meijer generated.. After getting home my receipt only showed 4...
Read full review of MeijerEmployees
I don't understand why you're not allowed to use re-usable bags (per their COVID-19 rules supposedly) and place them on the self-scanner like you're supposed to, but the store is allowing people to come in without masks on or with not correctly worn masks. If they want to enforce people wearing masks, they should have people placed at ALL entrances to enforce mask wearing.
Chicken wings
I went into your Southfield, Michigan location this morning 7/12/20 looking to buy a family pack of chicken wings. When I arrived there was a man there unloading boxes and putting them on the shelf to sell. I inquired about wings and he quickly found the box where they were and handed me a pack. They were very yellow and some were gray and several had very...
Management danville not stocking shelves or no senior full check-out
3 weeks in a row I went to Mejers Grocery store in Danville, They refuse to scan a handicap's grocery's and the manager does not carry or does not order enough stock or things like Aquafina water Pepridge farm whet bread low 45 calorie or and but specifically Oscar Meyer BEEF Bologna. These are standard things that any grocery store carry's. And when I go...
Read full review of MeijerManager was very rude.
Hello, I forgot my phone in a shopping cart earlier today, it took me two hours to notice so I was fearful it had been stolen. I have an iPhone so I immediately had my sister track my phone with "find my iPhone" app. It was "on" and located at meijer, just where I thought. My friend called and was out on hold for about 20 minutes so I went alone without...
Read full review of MeijerComplaint about Employees
On Good Friday of this year, as I was at the self checkout, An employee came up to me ans started screaming at me, Get out of here! Go Home Stay home. There were other customers there. I was humiliated and embarrassed. I have a friend who is an employee at the same store, she told me this rude employee hollered at her for being a friend of mine. Now when I...
Read full review of MeijerRude Employees not following Covid Guidelines
Rockford MI Store
I shop every 2-3 weeks for my needs, I was in today and in the check out by the west door. While I was checking out a older lady stationed by the west door behind the check out came up to me within 1 foot of me, violating my social distance, this happened about 7:50am today. I had 2 packs of toilet paper and food in my cart I took from a pallet display in the main west isle. The display was not marked with an limit and I explained that, she acknowledged that also and proceeded to get within 1 foot of me, reached into my cart and removed 1 pack of TP. I explained to her again there was no limit on the display and this will last me weeks avoiding another trip to the store. She stated I don't care rudely and left my space and walked away. A younger blonde lady (worker in the same area) after witnessing this apologized and said it not your fault, I just shook my head in disgust. I have shopped at Meijer's for 55 years and never have someone violate my space considering its posted all over the store and rudely grab an item out of my cart. Please check the video around the above time noted and see for yourself. I normally would never consider complaining about this, nor I am a hoarder with 2 6packs of TP but with Covid and the rude lady I will now make an issue out of this up the chain as far as I need to go to get some resolution to this. I simply am trying to follow the stay at home order and stay away from others.
employee service
While the Covid-19 pandemic is going on. Ohio governor allowed all Drivers licenses to be extended in a grace period of expiration. Meaning even though my drivers license had expired four days prior, according to Governor DeWine and the official BMV website all licenses were still deemed valid. The employee checking me out refused to accept my ID as valid...
Read full review of MeijerDiscrimination
Hello I'm from Kokomo Indiana 46901 area code. First off I'm a regular customer at meijer I shop there at least 2x a week. I will no longer shop there as of 4/3/2020 I spend good money when I do go.. I so do not appreciate being followed around the store 3 employees followed and watched me while I was trying to shop after watching me one asked if I needed...
Read full review of MeijerUnprofessional customer service experience:
If your cashiers are SO extremely terrified of CVOID 19 that they feel the need to be rude, unprofessional and incapable of performing their job then make them stay home. Elderly woman with short white hair cashiering on 04/01/2020 was extremely rude and made this shopping experience horrible. Tell your employees to stay home if they can't be professional.
Read full review of MeijerBuy one get one free on meat 03/29/20
Sunday 03/29/20 Meijer's fyer advertised specific meats als BOGO free. I sent my husband, age 69, to pürchase chicken, bacon, & turkey breast. I could not go due to underlying health issues. When he returned home I noticed we only received one of chickens free (cheaper of the meats). I called Meijers and was told they signs posted over tue store when I questioned why the limit wasn't stated in the sale flyer. My husband told me the only signs he saw was "Limit two". As I stated he's 69 and it would've been very mich appreciated even if the cashier had checke to make sure he knew the limits in meats. We are seniors in a fixed income and every dollar counts.
Patricia Foley
customer service; cashier
Meijer at 5125 W Saginaw, I was in the store addressed above, I stood in line for 10 minutes because your store was very busy due to the Covid 19 virus. After standing in line for ten minutes we get up to the register and the cashier on lane 17 who told us to unload our groceries that we had to go to another lane because she was going to miss her ride...
Read full review of Meijermanager Crystal
I entered the store this evening, store was extremely busy . However, I needed groceries, I received the last grocery cart, this allows you to see how busy things were. I literally spent 1 1/2 hours shopping. after I gathered all of my items I stood in line for another hour. Still, making the best of my experience . As soon as I get to the cashier, her...
Parking Lot
I was parked in the lot next to a shopping cart corral. When I opened the driver door, it hit the metal stanchion with enough force to cause a small ding near the edge of the outer sheet metal. This is a 2019 Chevy Colorado that up to this incident had no exterior damage. The stands perhaps should have plastic sleeve guards that may prevent vehicle damage.
Read full review of MeijerDeli
I have been shopping at Meijer in Highland and Sherrillville, Indiana for over 20 years and the delis are STILL the same! The employees in both delis clearly do not want to be there nor do they want to wait on any of the 15 customers in line. There is only 1 worker there at a time, if there are 2, one is always avoiding eye contact with the customers and finding something else to do, like hide in the cooler or stand by the rotissaire chicken on her phone. They get angry if another customer dare stand in line! I can not believe that the manager does not do anything to step up the customer service! They are all rude to customers and disrespectful. Just send someone in at any time to check this out for themselves. I was harrassed by a deli worker for not pronouncing KRAKUS correctly! She acted like I was speaking a foreign language and should just step away from the deli counter so she could go back to standing around and checking her phone! I will NEVER waste my time or money on any Meijer deli product again! I will gladly go to Jewel or Rob's Deli where EVERYONE is greeted with a pleasant smile and they are willing to work and their deli areas are so clean! I think you may be losing more money in your stores by having the deli section than you even know.
Clean it up and hire deli workers that want to work and have customer service as number one and you a my find your deli sales increase! Just saying!
Local deli closes at 9:00 p.m. , arrived at 7:45 and was informed that the slicer was down. At that very moment another attendant walked up and laid a fresh cut stack of ham in the showcase turned around and then added a stack of fresh cut cheese. The Richmond store generally has a top notch well ran very disciplined team, except when it comes to the deli. The people are rude lazy and it is more than obvious liars. I have shopped at this store since the day it opened its doors here, unfortunately due to the lack of care and attention to the deli staff I will be finding another place that actually cares. Oh and before someone tries to lie and say I am a disgruntled ex employee or work for a competitor, I have never worked there (or anywhere in that field) but what I do for a living is mystery shop businesses just like this one. Some day their name will cross my phone and I will with with this experience fresh in my mind be heading for, you guessed it , straight for the deli.
Pharmacy
Feb 28, 2020 around 10:30am My main complaint for this pharmacy is customer service. There were at least 4 dispensary assistants n 2 pharmacists on duty at the time. Not once did any of these employees make visual or audio acknowledgment of their customers waiting to be served at the pick up area of the pharmacy. Their poor demeanour, pace of work ethic...
Read full review of Meijercashier
I witnessed very poor customer service by a cashier towards an elderly lady in front of me at checkout. Her name is Michelle, on 2/27/2020 @ 18:20:14, at which time there cashier SHOVED this lady's groceries on the belt backwards, popping open a container of fruit, then stated "you need to leave about this much room between orders!" This lady in front of me...
About Meijer
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Overview of Meijer complaint handling
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Meijer contacts
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Meijer phone numbers+1 (877) 363-4537+1 (877) 363-4537Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click up if you have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone numberCustomer Questions+1 (866) 763-4537+1 (866) 763-4537Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click up if you have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone numberMeijer Private Label Credit Card+1 (866) 789-6041+1 (866) 789-6041Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click up if you have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone numberMeijer Platinum MasterCard877-E-Meijer877-E-MeijerClick up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click up if you have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
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Meijer emailscustomer.feedback@meijer.com100%Confidence score: 100%Supportwebprivacy@meijer.com100%Confidence score: 100%
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Meijer headquarters2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
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Meijer social media
Most discussed complaints
customer service problems 10 (opinions to this review) Not getting the price of items when you order online. 3 (opinions to this review) Parking lot return stalls for carts! 2 (opinions to this review) Cart order 1 (opinions to this review) Meijer pasta in a box. The bacon ranch 1 (opinions to this review)Recent comments about Meijer company
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