Menu
For Business Write a review File a complaint
Mediacom

Mediacom review: Internet

M
Author of the review
12:02 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I’m constantly having an issue with my internet service with mediacom. I have technicians out and the issues never appear to get resolved. I’ll get a temporary fix and it starts again. The technicians and the maintenance crew don’t seem to be able to resolve the issues but mediacom still wants payment for there lousy service. The customer service representatives will hang up on you as well as just try to push on you what mediacom tells them to say and issues continue. Mediacom is only concerned about their bottom line and not its customers. Sure the technicians will come out constantly but don’t resolve the problem. This is unacceptable and in my area I have no other option for internet service. I have reported to FCC twice and have not gotten a resolution. I need internet because I work from home and is constantly losing money because the internet is always having problems.

Desired outcome: To have my last bill paid by the company since their service caused me to be unable to earn pay from my job.

Confidential Information Hidden: This section contains confidential information visible to verified Mediacom representatives only. If you are affiliated with Mediacom, please claim your business to access these details.

May 28, 2025 11:05 pm EDT
Mediacom customer support contacts
Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

File a complaint Write a review
Hello Marilyn,

Thank you for your review. We would like the opportunity to make this right and improve your experience with our company. Please send an email to Totalcare@mediacomcc.com with Complaints Board Reviews in the subject line, and include your account number along with a description of the problem. Our Total Care representatives will investigate further and work towards a resolution. We look forward to hearing from you.
0 comments
Add a comment

More Mediacom reviews & complaints

Mediacom - Terrible customer service! 52
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - Return of equipment 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - Horrible service 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mediacom - Internet speed problem 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - Scam charges 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - Customer service 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - Was lied to by the company 1
Replied
The company left an official comment to this complaint.
Mediacom - Bait and switch on prices
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mediacom - A customer rip off company 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Mediacom Contacts

  2. Mediacom phone numbers
    +1 (844) 274-6753
    +1 (844) 274-6753
    Click up if you have successfully reached Mediacom by calling +1 (844) 274-6753 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (844) 274-6753 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (844) 274-6753 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (844) 274-6753 phone number
    Customer Service
    +1 (800) 479-2082
    +1 (800) 479-2082
    Click up if you have successfully reached Mediacom by calling +1 (800) 479-2082 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (800) 479-2082 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (800) 479-2082 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (800) 479-2082 phone number
    Customer Service
    +1 (888) 847-6228
    +1 (888) 847-6228
    Click up if you have successfully reached Mediacom by calling +1 (888) 847-6228 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (888) 847-6228 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (888) 847-6228 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (888) 847-6228 phone number
    Closed Captioning
    More phone numbers
  3. Mediacom emails
  4. Mediacom address
    1 Mediacom Way, Mediacom Park, New York, New York, New York, 10918, United States
  5. Mediacom social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 29, 2025
  7. View all Mediacom contacts