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Big River Broadband Customer Service Phone, Email, Contacts

Big River Broadband
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Big River Broadband Complaints 2

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Big River Broadband I stopped using Big River Broadband in May, but they still took money from my bank account for two more months of service

I stopped using Big River Broadband in May, but they still took money from my bank account for two more months of service. When I called to get a refund of $92.57, they said they would give it to me, but I never got it. Then, they took $457 from my account for equipment they had already picked up, but they still haven't refunded me despite multiple promises from a supervisor and me calling in.

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Big River Broadband These guys came out in Feb to install internet for my son, but it didn't work from day one

These guys came out in Feb to install internet for my son, but it didn't work from day one. They came out to fix it, but it still didn't work. We signed a contract with them, but it never worked properly, even after several visits. They wanted to install something on the roof and hard wire it, but our landlord wouldn't allow it. In March, they agreed to let us out of the contract if we got a letter from the landlord. We did, but in Oct they took $472.59 from our bank account without warning or notification. They said they never received the equipment or letter, but we sent it certified mail and they signed for it. It's now Nov and we still haven't received a refund. They won't return our calls and blame the virus. I had to file a complaint.

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Is Big River Broadband Legit?

Big River Broadband earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Big River Broadband highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Big River Broadband to understand what to expect from them.

Bigriverbroadband.com you are considering visiting, which is associated with Big River Broadband, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Bigriverbroadband.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bigriverbroadband.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Big River Broadband protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Big River Broadband

Screenshot Big River Broadband
Big River Broadband is a reliable and trustworthy internet service provider that offers high-speed internet services to residential and business customers. The company has been in the business for several years and has established a strong reputation for providing quality services to its customers.

One of the key features of Big River Broadband is its high-speed internet services. The company uses the latest technology to provide fast and reliable internet services to its customers. Whether you are streaming videos, playing online games, or conducting business online, you can count on Big River Broadband to provide you with a fast and reliable internet connection.

Another great feature of Big River Broadband is its customer service. The company has a team of knowledgeable and friendly customer service representatives who are always available to assist customers with any questions or concerns they may have. Whether you need help setting up your internet connection or troubleshooting an issue, the customer service team at Big River Broadband is always ready to help.

In addition to its high-speed internet services and excellent customer service, Big River Broadband also offers a variety of plans to meet the needs of different customers. Whether you need a basic plan for browsing the web and checking email or a more advanced plan for streaming videos and playing online games, Big River Broadband has a plan that will meet your needs.

Overall, Big River Broadband is a great choice for anyone looking for a reliable and high-speed internet service provider. With its advanced technology, excellent customer service, and variety of plans, Big River Broadband is sure to meet the needs of any customer.

Overview of Big River Broadband complaint handling

Big River Broadband reviews first appeared on Complaints Board on Jun 16, 2023. The latest review I stopped using Big River Broadband in May, but they still took money from my bank account for two more months of service was posted on Jun 18, 2023. Big River Broadband has an average consumer rating of 1 stars from 2 reviews. Big River Broadband has resolved 0 complaints.
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  1. Big River Broadband Contacts

  2. Big River Broadband phone numbers
    +1 (855) 554-6244
    +1 (855) 554-6244
    Click up if you have successfully reached Big River Broadband by calling +1 (855) 554-6244 phone number 0 0 users reported that they have successfully reached Big River Broadband by calling +1 (855) 554-6244 phone number Click down if you have unsuccessfully reached Big River Broadband by calling +1 (855) 554-6244 phone number 0 0 users reported that they have UNsuccessfully reached Big River Broadband by calling +1 (855) 554-6244 phone number
    +1 (573) 651-3373
    +1 (573) 651-3373
    Click up if you have successfully reached Big River Broadband by calling +1 (573) 651-3373 phone number 0 0 users reported that they have successfully reached Big River Broadband by calling +1 (573) 651-3373 phone number Click down if you have unsuccessfully reached Big River Broadband by calling +1 (573) 651-3373 phone number 0 0 users reported that they have UNsuccessfully reached Big River Broadband by calling +1 (573) 651-3373 phone number
    Management Partner
  3. Big River Broadband address
    101 S Jefferson St, Farmington, Missouri, 63640-2513, United States
  4. Big River Broadband social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Big River Broadband Category
Big River Broadband is ranked 60 among 64 companies in the Internet Providers category

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