The complaint has been investigated and
resolved to the customer's satisfactionResolved Mediacom — Internet speed problem
resolved to the customer's satisfaction
I have been working with Mediacom for the passed couple of years to resolve my ongoing issue with internet speeds. I have literally called the 800 number 60-70 times in the passed few years. I have had tech support at my home at least 12-15 times. My internet speed problem has only been fixed temporarily a couple of times. It is a constant cycle. I have had calls not returned, I have had several maintenance calls scheduled when no one came by and no one called to inform me there were not going to be here. I had one occasion that the scheduled call was between 10am and 5 pm. My wife waited at the house all day only to greet a man at our door at 10 after 5 and the man said, “the problems are the lines outside, I will relay the message to the linemen.” I have had enough w/ the service, so tonight I have decided to search the internet for people to contact. I want to spread the word and I want to do anything to reach to someone that has more power than just the little pesky consumer that wants what he is promised. Please feel free to contact me about this complaint.
Mediacom cable company
Currituck County, NC
The complaint has been investigated and resolved to the customer's satisfaction.