Resolved Mediacom — Internet speed problem
I have been working with Mediacom for the passed couple of years to resolve my ongoing issue with internet speeds. I have literally called the 800 number 60-70 times in the passed few years. I have had tech support at my home at least 12-15 times. My internet speed problem has only been fixed temporarily a couple of times. It is a constant cycle. I have had calls not returned, I have had several maintenance calls scheduled when no one came by and no one called to inform me there were not going to be here. I had one occasion that the scheduled call was between 10am and 5 pm. My wife waited at the house all day only to greet a man at our door at 10 after 5 and the man said, “the problems are the lines outside, I will relay the message to the linemen.” I have had enough w/ the service, so tonight I have decided to search the internet for people to contact. I want to spread the word and I want to do anything to reach to someone that has more power than just the little pesky consumer that wants what he is promised. Please feel free to contact me about this complaint.
Mediacom cable company
Currituck County, NC
The complaint has been investigated and resolved to the customer's satisfaction.
More Mediacom Complaints & Reviews
- Mediacom - Terrible customer service!
- Mediacom Cable Service - Horrible Service
- Mediacom Internet - Return of Equipment
- Mediacom - Scam charges
- Mediacom - Fraud
- Mediacom - Customer Service
- Mediacom Communications / MediacomCable.com - over billing on bandwidth fraud
- Mediacom - Bait and Switch on prices
- Mediacom Internet - A customer Rip Off company
- Mediacom Internet/cable - Worst fraud ever