I have always had internet drops with Mediacom but for the last 3 weeks my internet is comparable to what my mom used to have which was hughesnet. There is not enough time in a day to sit and wait for the internet to become active again. I have sat here for more than 2 minutes just waiting for the internet to com back to me and I have two of the booster boxes and this still happens. It happens all times of the day whether its 2 am or 7pm does not make a difference. The frustration is over whelming because I am being billed over $100 a month just for internet service. Unfortunately I can not get AT&T where I liive even though my sister who lives 2 miles away from me gets AT&T. My only option now is to invest in Musk's internet service. With all the internet providers charging way too much for a poor service I hope Elon puts them all out of business.
Desired outcome: To have other internet provides to choose from instead of being stuck with just the one in my area.
Confidential Information Hidden: This section contains confidential information visible to verified Mediacom representatives only. If you are affiliated with Mediacom, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.