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1.6 2903 Reviews

McDonald's Complaints Summary

401 Resolved
2458 Unresolved
Our verdict: With McDonald's's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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McDonald's reviews & complaints 2903

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12:00 am EST

McDonald's hazardous material

Recently I took my four year old daughter to the local Wal-Mart (located in Brandon, Manitoba) She was hungry, so naturally I stopped at the first available place for food--Which happened to be a McDonalds located in the same building as Wal-Mart.

She ordered the standard "Happy Meal" and a yogurt parfait to follow.

During the parfait portion of the meal, I was shocked when she pulled out a STAPLE from her mouth and said, "Mommy, what is this?"

I was VERY angry (needless to say) and didn't feel I would be able to control my temper when approaching the teenage staff that was working the counter at McDonalds that day.

Due to this, I handed the staple to her father and he went to the counter with the complaint.

I was annoyed when nothing more was done other than offering to make us a new parfait. Obviously I wasn't going to allow something similar to happen, so we ended up walking out.

Of course they apologised, and due to their age had no idea what to say to us. For some reason, I am thinking an apology wasn't quite good enough when I think of what COULD HAVE happened, had she actually SWALLOWED the staple!

I am disgusted, annoyed, frustrated, angry and above all hurt! Hurt that a company that prides themselves on their standards had failed to make sure someone didn't stir in a staple into my daughters parfait that day.

See, it would be one thing if the packaging it came in CONTAINED a staple, and it just "fell in." However, this is not quite the case. There was no bags, no recept adhered to the bag in any form or fashion. This was a RANDOM STAPLE inserted into her yogurt.

Needless to say, my daughter, my parents, her father, and every single other friend of mine with children has stopped ordering from this fast food chain.

I would hope they would be more careful in the future. Thank God she was four years old, and able to notice something like that in her mouth--And not a baby.

Thank you.

N. L. Schroeder
Brandon, Manitoba.
Canada.

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mr mojo
Charlottetown, CA
Feb 24, 2011 9:30 pm EST

we also went to the news about it, this is disgusting, we eat at these places, who in their right minds would do something like that!

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mr mojo
Charlottetown, CA
Feb 24, 2011 9:29 pm EST

look at this disgusting photo taken from Mcdonald's restaurant in Montague Prince Edward Island!

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mr mojo
Charlottetown, CA
Feb 24, 2011 9:28 pm EST

here is a picture of something that came from a Mcdonald's restaurant in Montague PEI... this is disgusting

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frankiedog
moosejaw, CA
Oct 16, 2009 2:19 am EDT

burgerking is right across the street from mcdonald's
they let us walk through

lol

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frankiedog
moosejaw, CA
Oct 16, 2009 2:04 am EDT

burgerking let us walk through

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frankiedog
moosejaw, CA
Oct 16, 2009 2:03 am EDT

hi, i have a complaint of a different nature...every week i walk my dog to the armories to pick up my sons...tonight we stupidly decided to get mcdonald's. we walked through the drive through...picture this...my boys are in uniform we have dog with us we have done this many times before. tonight we were refused service
why can't people walk through the dang drive through?
we stood inline for 15 minutes...atleast when we reach the wicketbooth with money inhand we were refused service

they just lost a lot of buisness in moosejaw tonight...it was only 9 30
if they can refuse service for a walk through, then they better put signs up saying so
i phoned then tonight and asked if a motorbike was allowed...they said yes

i then asked if a bicicle was allowed...they said yes

so if we were smart we would have used peddlebikes and received food

yet they advertise a healthy lifestyle?

what is more healthy than walking?

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Beth Mc
Brandon, CA
Sep 21, 2009 9:54 pm EDT

Ok wen i was a teen I worked at BK and im so offended by this comment its redicules. I never ###ed up an order in the 2 years and three months i worked there, i quite was not fired, the reason teens work there is becasue its a hire fire job were they hire all the time and people always leave. I moved out on my own and you know wat it was the fastest job i could get out of shilo. so F@ck you mister I'm 21 and work in a job i love now but I had to start somewere. every fast food place f@cks up now and then on orders big deal you lazy ### can't make your own burger? this women found a god damn stapel in her kids dessert now thats messed! i have never had this happen to me or while i was working, so a cook forgot the cheese? bring it back and say it nicly and no one will spit in your sandwitch while they put the cheese on it ;) don't mess with people who make your food. the other thing is how they say "I pay your wages" no you dont! the company dose and so wat they loose you as a customer? wat about all the fat punks in the states? half the people i sold food to i was paying with my taxes and hey were spanding there wellfair checks and child tax on triple whoppers and poutines? half the people i worked with? WERE OLDER THEN ME! and making LOADS OF MONEY serving burgers. do you know how much you can make managing a McDicks? its redicules.

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sunny12
Brampton, CA
Jul 23, 2009 4:08 am EDT

mc donalds has good food...but always f>>> up the order because their staff is primarily young, and preoccupied with puberty; i don't really recomend micky's late night...they almost 100% of the time get the order wrong. put it this way. the majority of their staff is way well 19 and under< full of flaming hormones and with thoughts of only sex...what do you think they are doing to your burger? screw mickeys...trust your own hands to make what you put in your mouth!

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Markham
Markham, CA
Jun 06, 2009 11:56 am EDT

Saturday June 5, 2009 around 11:25 in the morning (Not a Busy time) I did a drive through at the McDonalds on Mrakham Road and 14th Avenue in Toronto, Ontario. As I did not have enough cash, I had asked the cashier whether she could put it on my Master Card, which she agreed. I did not have to sign, but just of habit looked at the charge and realized that I was over charged, by which time I had already come to the pick up counter. I mentioned that I had been not charged properly. At first the person disagreed, then of my insistance they figured that the charge had actually also include the previous customer's purchase. Now they agreed and gave the refund. Still it was short of the difference. I told them that the refund amount was wrong, again the person disagreed. He called the manager. The manager said if the cashier says this is the difference then that it was. Till this time there was no tension. I asked the manager wether he could have a look at the balance, he started to yell at me saying that he had other customers to take care of. I could see one car behind me. He asked me to go to the side - I said there was no room even if I went to the side for the other car to pass, and he needs to serve me as well. All this happened within two minutes. The cahiser then came out with the change for the difference - He actually wrote the math on the Mastercard receipt which I have saved with me. The Manager tells me wether this is the example that I set to my kids who were at the back seat of the car. He has no reason to say this and insult me infront of my kids when his staff and him are the ones at fault. I am not sure what he meant by example, wether it is asking for the proper change when short granted? I NEED ACTION by the head quarters of the McDonalds Restaurant against this Manager as he is not the right person for the job!

Bob B
[protected]

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Bean
,
Jun 19, 2008 9:14 pm EDT

This is appalling... Ashamed to say I'd worked there for a couple of months recently. Let me just say I've had no desire for fast food since. The health hazards they'd overlooked were immense. There was a leak in the basement where all of the stock was kept, over time some mold had developed on all of the bags of plastic spoons. I asked my supervisor what to do with them, she said just throw out the ones with visible mold but continue handing out the ones that didn't. That was just one of the minor incidents. Another night while closing up, I was cleaning the stainless steel counters and pop machines when a metal plate was knocked out of place that was covering up a vessel to the pop fountain... There was some VERY rancid smelling and looking orange-yellow sludge .. Ah! I didn't know what to make of it, so, once again I asked my supervisor what it was and what I should do... She took a look at it and said "Oh, gross! I don't know. I guess, just leave it." so, with ease, she slid the metal plate over the silly-putty looking substance and nonchalantly walked away.
Word of the wise: avoid McDonald's Restaurant, Prince Rupert, BC, Canada.
BETTER YET, avoid McDonald's all together.

ComplaintsBoard
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12:00 am EST

McDonald's dress code for managers

I went to McDonalds in Newport New, VA this moring (11/17/07) @ 9:31am store #24707 located @ 12705 Jefferson Avenue. The store manager got out of a car not prepared for work. She was fixing her tie and her shirt was hanging outside of her pants. She came into the restaurant and did not wash her hands. She went behind the counter and then she proceded to gtive the customers their food, still not washing her hands. This was not sanitary. Workers need to wash their hands when they are coming in from outside and from using the restroom. I called the store and asked to speak to the manager. A woman got on the pohne. I explained the incident to her. Her response to me was "Okay". She didn't apologize nor did she say she'll take care of the situation.

I would appreciate a call acknowledging that my complaint has been received and that there will be action taken.

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magicman
Camp Hill, US
Apr 19, 2009 11:47 am EDT

If you got time to complain about someones shirt hanging out, you need to get a life... and some therapy while you are at it. Because the problem is YOURS !

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Celi
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Oct 26, 2008 1:53 pm EDT

McDonalds Sewells Point Road, Ms. Herrick one of the first Assistant Manager continues to harrass me about my age, what the H is her F problem, I want to know if she is bipolar, I know she is very very jealous of my accuracy and relationship with customers that she has to find a way to pick at me when she is on duty, Praise the lord, I have the patience to know that I want to have a career here and igonarant people does not interest me at all, one must always remember in one of the first training class remember that "LITTLE PEOPLE SPEAKS ABOUT NOTHING" it will take you a long way don't let anyone make you quit unless you want to, and also there are other ways one can go about making a complain.

The Manager has too much favortism for example the male works in drive thru makes $7.25 for doing nothing his position there is really not needed (talk about looking out for my people) I work my B off and will not get a raise she knows that there is a little word that is called (TIME)

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Stranger
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Aug 03, 2008 4:56 am EDT

This is more of a response to Nancy then anything... I just recently started working at Mcdonald's and I'm pretty sure they would have served you had you been on a bicycle or something of that sort. Though, because it's called a 'drive-thru', we aren't allowed to serve customers who just walk up to the building. Any other sort of transportation, I think, should be fine. I guess if this offends you, then you did say that there was a pizza place you can eat at.

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Nancy Jones
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Jun 27, 2008 10:27 pm EDT

I just went to a McDonald's drive through to ask for service. The restaurant is closed, but the drive through is open... you know the kind. They refused to serve me because I wasn't in a vehicle. Apparently there are no walk throughs. So, If I came on a bicycle or a motorcycle, they wouldn't serve me either? Instead of telling me so in a timely manner, they were ever so kind to allow me to stand there for between 5 to 10 mins, until another customer in a car behind me asked me to get out of the way so that he could be served. I don not have a car. I do not have a van. Would a bicycle have been considered a vehicle? Isn't this some sort of discrimination? Would they like to buy me what they consider a suitable vehicle for a drive through? Aren't I fortunate that there is a pizza chain beside it which closes at 2pm. So for all of you hungry customers who do not own a "vehicle" and cannot use the drive through at a McDonalds, perhaps find out if your local mcDonalds does walk throughs. By the way, this happened in Toronto Canada, on Finch Ave.W, between J street and D ave.

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ZacTheRipper
, US
Apr 04, 2018 8:15 pm EDT

I work at a McDonald's first of all that time wait was because when a car pulls up there is a ding on the headset that allows the order taker to place an order a person is not big enough to trip the sensor also it is against McDonald policy to have anyone walk up to the windows because of fear of robbing.

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Brooks
,
May 12, 2008 12:29 pm EDT

if that is what bothers you in life then you need some therapy, its f@#&ing McDonalds!

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danielle
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Feb 15, 2008 7:44 pm EST

give over ok ... if the manager has not clocked into work yet then she can look watever state she can,,,,, becasue she hasnt started work yet

ComplaintsBoard
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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McDonald's - customer service

My son and I went to McDonalds on Sunday Nov.11 for breakfast. The restaurant was not busy. The person behind the counter did not get the order right the order took a long period of time with part of the order sitting on the counter to become cold while waiting for the rest of the order.Then we are told that there is no butter in the entire store for the...

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12:00 am EST

McDonald's service & wokers not wearing gloves!

Going to Mcdonalds on 13875 Cypress North Houston Road for a simple big breakfast meal turned into a very upsetting encounter. Glen the restaurant manager was very rude! He was not wearing a name tag and his workers cooking the food were NOT wearing Gloves which I find DISGUSTING! I am not going to eat anything that has been touched by HUMAN HANDS! Everytime I go into this store I ask the workers to put on there gloves, which I should not have to do everytime I eat there. If GLENN was doing his job he would make his employees wear gloves while touching and handling the customers food.

I have been going to this Mcdonalds for 20 years . I ordered a big breakfast, with NO BISCUIT, add an xtra egg and have never in 20 years been charged for an xtra egg. Glenn was Rude and tried charging me $1.50 xtra for an xtra egg. Instead of making a regular customer happy, Glen made a scene in the store in front of everyone and told me " Well thats not the way it is here, you will pay xtra for your egg" HELL no I will not pay $1.50 xtra for my egg, I have been ordering my big breakfast this way for several years and have NEVER been charged! Glen is Rude, Unprofessional, and is a sorry excuse for a manager. I plan on contacting the health board and filing several complaints against GLENN, all over an xtra egg. Glenn needs to take classes on how to treat his customers and he needs to make his workers wear gloves everyday!

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Chris
,
Jan 12, 2008 4:51 am EST

Code says food workers do not have to wear gloves as long as they wash their hands frequently. But i find your attitude very distasteful. McDonald's is selling a product and just because you have never had to pay for an extra egg, think you are owed free stuff?

ComplaintsBoard
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12:00 am EDT

McDonald's nasty food, poor customer service, unsanitary

Oct 29, 2007 I visited McDonalds location Bayside Lakes Blvd in Palm Bay FL to get lunch and waited almost 30 minutes for a burger and fries. When I finally did receive my food couldnt believe it was cold the fries tasted as if they had been refried from the night before and no one even apologized for my long wait. Not to mention when i attempted to fix my drink it was soda,ice, and food items all over the soda station! Very disgusting tables! Not to mention being located in area of many wealthy people with such poor everything is bad for business. I wasnt the only unhappy person there that left unhappy as well. In closing word of mouth travels so they may want to make some positive changes starting with better management!

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Dolche Chica
, US
Jul 21, 2010 8:11 am EDT

I like to say that I have been at this McDonalds before and actually the employees were nice and attentive. I received my food immediately. I am sorry that these other people went through all they did but unfortunately things like the above mentioned are going to happen. Most drive thru's have lengthy lines inside and outside and you are going to receive cold items considering the amount of customers they have to serve all day especially during the rush hours. I suggest you visit them when they are not so busy instead. Again I have visited this McDonalds during a random visit to the Palm Bay area, and this was my first and only time I had been there.

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just browsing
pb, US
May 12, 2009 9:45 pm EDT

I worked at McDonald's for 6 1/2 years, and while I know makig every single customer happy when you're doing a $2000 lunch rush is not going to happen, it is no excuse for the poor service these people describe.
I can't even think of a reason for having to wait 30 minutes for any item at McDonald's - the longest item to cook only takes 7 minutes! Yes, rush's happen, but to not even apologize for the wait? To not offer an apple pie or sundae "on the house" ? This was common practice at the West Melbourne stores I worked at (Patti Van Zante's stores are much better than corporate ones in the Bay).
For the comment posted by the McDonald's of Bayside Lakes employee, shame on you. You should defend your store, instead you make yourself and co workers look like the uneducated stereotypes McDonald's employees are pinned as all the time. If you are upset the "Fatass PB people" order food for their families and friends "all the time", why are you working there? In customer service and working with the public, you should have a smile on your face and put the customer first - because they aren't always right, but they are the reason YOU have a job in a ### ### economy!

~ From a Former McDonalds Crew Trainer, 6.5 years.

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Corey
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Oct 20, 2008 12:24 pm EDT

i disagree with this complaint because i work at that mcdonalds in bayside lakes. and yes we did horseplay around in the back but . ... you have to remember we get rushes. and large orders of food. from just one costomer. my opinion.you fatass palm bay people need to quit ordering mass amounts of food for their 3rd chin.

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princeslady
,
Sep 18, 2008 7:59 pm EDT

I agree with the comment about the McDonalds at Bayside Lakes in Palm Bay FL. I have visited that restaurant before and I was floored at how terrible the service was. The employees are extremely rude and did not display a professional attitude at any time. I witnessed a customer getting cursed out by a child who claimed to be the night Manager. It took quite some time for her to receive her food while the employees were playing around in the back which was visible to all the customers, when she asked to speak to the Manager she was told if she did not like it don't come back. I immediately walked out and I was so angry. I tried to complain to the Owner but kept getting the run around so I dropped the issue as I felt that they have taken enough of my time. Definitely not good for business and they will continue to loose support from the very community who has supported them from day one. I feel that with today's economy, this McDonald's restaurant should make superior customer service a top priority. It seems its so hard to find good customer service anywhere anymore. and thats sad.
PS- If you truly want courteous, exceptional customer service, visit Chick Fil A

ComplaintsBoard
L
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's bad everything!

I was looking for something late at night to eat and since I am in such a small town, I have few places to go. I picked McD's. Keep in mind I never eat the food because of orders CONSTANTLY being messed up. Well tonight was the last time and will be making numerous complaints. It was about 12:20 am, so they are on the last night menu. I wanted a GRILLED Ranch BLT w/ L fries and a L drink for the Monopoly money. I had asked if they had the game on the specified items I ordered and they agreed they did. So I continued my order. I paid about $8 for the order, which was ONE value meal [which is completely insane first off]. I don't eat in my car so I came home to try and enjoy this food. I opened my bag to find NO GAME PIECES on anything, after they said I would be getting them on ALL. I was mad about that but continued to open my meal. I opened the GRILLED chicken sandwich to find out it was a CRISPY chicken, which I cannot eat, that was the second thing and made me even more mad. Lastly I tried the fries, because I had nothing else left. COLD and CHEWY [keep in mind I used to work @ McD's and know when the fries are old]. I was FURIOUS! I decided to contact them about this, the female who answered the phone told me they DO NOT carry grilled after 12am [even though it IS on the menu] and I can get a free meal later on the next day. DO they really think this is good business? I wanted this food because I was hungry, and they would actually make someone wait for food they did NOT want? And the bad advertising is even better. I told her there was no way I was going to wait, I had worked a long day and wanted to eat and go to bed and say no, I will bring it back and you WILL give me my money back. With a bit of attitude in her voice, she said I could and I said OK then and hung up. I will NEVER eat @ McD's again, this is the LAST TIME!

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NonYa_12343
, US
Oct 11, 2012 8:49 am EDT

I Like McDonalds (:

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ElMang
, US
Apr 03, 2010 9:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Don't bite the hand that feeds you? Is that kind of like don't treat the people indirectly paying your salary like crap? I agree that many of these complaints are ridiculous (particularly the one with the woman wanting gas money and free food to compensate her for making her pay 3 cents for a fork when she was coming in regularly for forks and not buying anything so she could eat the lunch she brought from home), but some are very valid, especially about having the wrong food in the bag when the order slip has it right. It doesn't take much to read what you're being asked for by the person paying when you have it printed right in front of you on both screens and paper. Maybe if you gave a care about what you were doing or were half-way intelligent you probably wouldn't be working at McDonald's. Perhaps it's us who are wrong and we shouldn't expect a very simple job done right. Personally I get tired of getting home and having disappointed children because half of their food that we paid for didn't make it to the bag or their apples have soured and are starting to ferment. Driving back across town with half our food cold to rectify your errors is not really much of an option for most people. Yes, we could all check the order every time before leaving, but if you were doing the job you are being paid for, this would not be a concern. As far as special requests, the only thing I have ever asked for is to leave off the onions. My wife however is allergic to tomatoes and I know she is not the only person to be medically affected by the lack of worth in you and other people like you. Sometimes it's not just a picky ### in the line. Sometimes it just means that you could hurt someone, but as I said before, you're apparently too worthless to care. I know it's been almost a year since anyone has posted here, but I am hoping your address is still valid and you get this or that some other clueless soul that might deserve to read it does. And by the way, napkins with a meal are standard, not a luxury. Enjoy your mediocrity.

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mpman83
SW Mo, US
May 05, 2009 12:12 pm EDT

I am a McDonald's Manager and I have to say, you all
are a bunch of whiny cry-babies. First of all, not all McD's are corporate owned, some are owner-operated so they DO NOT have to give you McDonald's corporate number. Second, if you would stop ordering our menu items in strange ways...add mac sauce, no ketchup, add 3 pickles and 1 tbsp of onions, the order would'nt be messed up. Remember this phrase
don't bite the hand that feeds you.

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Anonymous
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Sep 14, 2008 11:32 am EDT

[Quote]I feel he does not represent your company in the McDonald's tradition.[/Quote]

Which tradition are we referring to? By the amount of people complaining on this board about their shabby service, I take it you mean the tradition of the customer is always wrong!

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stephen graham
,
May 29, 2008 8:24 am EDT

I was at the Mcdonalds in Stuart, fl (the one iside Walmart) I had ordered a breakfast item and while waitng for my order, glanced down at a headline in the local newspaper. The girl at the counter said" are you going to buy that paper? If not put it down" I look at her and could not believe she said that. I explained I was glancing at the headline waiting for my order, she said "it's the managers rule" I asked her to get the manager/he came and said "if you look at it you got to buy it" He was very rude when I asked for the Mcdonalds corporate number he refused to give it to me/ his name was Earnest and I feel he does not represent your company in the Mcdonald's tradition. I was very upset asked for my money back and left/ At no time did the paper leave the paer stand and total time I glanced at it was 30 seconds.I am really disapointed in the way I was treated.

steve graham
8453 se woodcrest pl
hobe sound. fl 33455

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Ange
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Apr 24, 2008 5:44 pm EDT

If you guys "ALWAYS" get the wrong order why do you keep, going back? Getting the order wrong twice would do it for me.

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Christy
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Jan 25, 2008 4:34 pm EST

omg that always happends to me i orderd a hamburger(i HATE cheese) and they always give me cheese they also mess up the other orders im still young but i want to sew im not eatn there for a while

ComplaintsBoard
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12:00 am EDT

McDonald's poor hot chocolate quality

I bought four Mc Chicken Sandwich Meals with 4 hot chocolate from McDonalds at Chelmer Village in Chelmsford in Essex, just to find as I got home that the drinks were quite dark. I took off the lid and saw that my cup was not filled to the maximum point. One quarter of my drink that I paid for was not in my cup. I knew that it could have been a mistake so I looked in the other three cups, they were all exactly the same. I was already very angry so I took some pictures of the three quarter filled cup and then started to drink the hot chocolate. The drink was thick and was much too sweet, it was the same with all the cups. It was very clear that there wasn't the right amount of milk as well. This infuriated me, when I pay for a drink (s) from a restaurant or a fast food restaurant, I expect to be given what I have paid for. Not a little bit less because I don't think they would have given me the food today if I had said I was paying a little less than the cost of the foods.

I enjoy the hot chocolates from McDonalds very much, but I feel that the quality left a lot to be desired today!

Preeya Ludhor
11 years old

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Update by Preeya Ludhor
Sep 29, 2008 7:23 am EDT

i was only 11yrs old, and thanks for mentioning that i have good literacy skills but i would like to say that the grammar you used to a minor was appauling. Now that i am slightly older and very much wiser i have no need to listen to your remarks!

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hannahpopcorn
, GB
Aug 23, 2009 9:23 am EDT

i agree with preeya and that for carebear to talk to you like that was awful. She was only 11 years old. For you to criticise her about complaining and fussing over a little thing, makes you as bad as each other. Your doing excactly what preeya did, complain about a little thing. Did you thing taking the mickey out an 11 year old is mature.

Good for you preeya. For standing up for yourself. I do agree with carebear that your literacy was rather good for when you were 11! I hope you have no more horrible hot chocolate!

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ToiletInspector
,
Oct 13, 2008 8:21 am EDT

I visited the McDonald in Riverside Retai Park, back last year.

I had to visit the toilet and what a state it was. Lets hope the employees dotn use these toilets.

See full review below:

http://www.toiletinspector.com/toilet_details.asp?toiletid=57&toilet_name=mcdonalds_restaurant

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carebear
,
Jul 30, 2008 4:35 am EDT

Whoa that is truly shocking. If it weren't for this one time that the train refused to wait for me and made me miss my appointment with the beauty parlor then what you describe here would certainly be the worst case in human negligence I have ever heard of.
In fact when I read the part about the hot choc being much too sweet it almost made me shed a tear. I just want you to know that I think what your doing is right. More people need to post descriptive and lengthy posts of their experiences of their rare, but horrifying, accounts of personal tragedy. Maybe someday the negligent and utterly disrespectful McDonald's will pay attention to ours cries for help and refund us our $4 hot chocolate?
BUT perhaps we should not be so aggressive in our actions, perhaps the Chelmsford, Essex McDonald's simply had a malfunctioning hot chocolate machine? I know its quite ridiculous to assume so but maybe, just maybe, the world will live on.
Oh and I want to say that I noticed that you are 11 years old and that I admire your literary skills and spelling accuracy in your writing. Such skill is seldom found on the internet. Also I felt when I read about how you said you felt very angry, that I TO felt very angry! Your telling of the horribleness of this excruciating hot chocolate even continued to eventually INFURIATE me.

And I also much enjoy the taste of the McDonald's hot chocolates, and having worked there I know that the hot chocolate machines used are from an independent company not associated with McDonald's and are of a high quality. Although I have never experienced any problems with the actual machines I have found that the customer is an expert at finding them.

I understand that when you pay for a drink at any restaurant you want top quality, but on the rare occasion that you do not get your entire moneys worth of quality or quantity, writing an angry post about it on the internet isn't going to change ###. Unless you like complaining, which I sense you do.

Write back

ComplaintsBoard
M
12:00 am EDT

McDonald's poor service

On a recent visit to the Cuba, MO McDonald's I was very unhappy with the service. I was patiently waiting in line (only 2 people on the registers and about 10 people in line at each) when I was subjected to unfair treatment. I had just placed my order and was waiting for it to be filled when another couple came in and were noticed by a manager and obvious friend of theirs. The manager came out from behind the counter and pulled them slightly apart from the other people still waiting in line. As I had already ordered I had stepped to behind most of the others awaiting my order and was able to hear what she told them. She asked them what they wanted, they desired almost exactly what I was waiting for and what was having to be done at the time because they had run out. Hence, my waiting. I then witnessed the manager go back and about that time take the food that had just been put on the shelf into a bag and bring it out to the people. MY food! How do I know? Because as she started to get it another employee stopped her and said something to her that had them both looking at me and catching my eye. That didn't stop her she took the food brought it out from behind the counter and gave it to her friends telling them it was on her. I then had to wait for a second order of food to be made before I could get my order. I have not been back!

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Lucinda
,
Apr 21, 2008 12:31 pm EDT

On 4/06/2008 @ 6:15PM my son and I stopped here to eat dinner. We waited 15 minutes for our food at the counter. The staff seemed lazy and the restaurant seemed under staffed. While waiting in line 3 different families complained. 2 of them complained of slowness. The 3rd party complained of the salt tray to be empty. After the food arrived we went to get our drinks at the soda counter...No straws! by this time I am fustrated because I had to be somewhere at a certain time, ...and this is supposed to be fast food? So I had to go to the counter and asked for straws. As we were eating, my drink was severely watered down, so I also tasted my sons and his was severely watered down. We drank Fanta orange and Frutopia Strawberry. I take my child to macdonald's often and never had such a bad experience as this one that is why I am taking time out of my day to write this.

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J.F. Masarie
Greensboro, US
Jun 21, 2009 11:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Friday, June 19, 2009 9:15 AM ordered a "Big Breakfast" and"Senior coffee". Waited in line a full 15 minutes for order.
"Snotty Manager" hovering around counter employees making
things worse. He personally gave my order to the person behind
me in line who ordered same thing with a "side of gravy". If he
had payed attention to the sequence of orders on the counter, he
should not have done so. If he was paying attention, he would
have noticed the undue amount of time I stood waiting (I was
wearing a white straw cowboy hat-only such customer in the
store). Had to ask twice for ketchup. No apology for delay.
Actual counter person was polite, friendly and efficient.
Manager should go observe operations at the Guilford College
McDonalds where I frequently go.

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steve collins
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Nov 29, 2008 3:28 pm EST

discusted that the milkshake machine is always out of order (surley something needs to be done).

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epifania ramirez
Richardson, US
Feb 18, 2014 12:58 pm EST

todo el tiempo a la tienda paso ala tienda 22755 el dia de hoy pase por unos macchiken al recibir la orden la muchacha aracely me pide que regresr la bolsa " hey tu damela" - no supe que paso pero me la arebato se cierra la ventana y ella algo discute con alguien que no me explico nada despues de como 1 minuto regresa y me da la orden se me queda viendo yo reviso la orden y ella.voltea y me dice ya yo me voy molesta pues creo que checar mi orden es mi derecho y no me puso mi ticket.regrese por 2 happy ml y haci es como obtengo que esto ocurio alrededor de las 11:14 y orden 41 .al llamar para la tienda pido hablar con la manager y despues de esperar me cuelgan vuelvo a llamar y me atiende alguien que supuestamente es la manager y le explico lo ocurrido pero al no obtener un nombre y como sono como si no le Importara espero que esto mejore pues todo el tiempo paso a este macdonalds

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W REED
ANYWHERE, US
Dec 02, 2009 10:48 pm EST

hi,
i am along time costomer of the mcdonalds resturants. i have enjoyed many of meals which your employees have provided during my years of patrionige. dipenent on the various location i have purhase meals i have been treated with dignity and respect. i have in the past wanted to, or have thought about lodging complaints but have always thought that there were extentwating surrcumestances with your employees and felt that i would do a diservise to that particular franchise and to a novice employee you have chose to hire. however i will no longer silence or accept the treatment that i endured on 12/02/2009 at 1907. i had just entered, no one was in line, i was about to place my order when a white gentelman cut in front of me and place a order for and ice cream. i was had just arrived and the cashier had had the gaul to to respond to this patron remarks when he said "i know what i want" by responding "you know what you want. i stood dumfouneded. as i waited until his order was filled and before his cone was given i said to the man it was very rudd of him to jump in line like when i was about to order he opolygied and said he wasn't aweare that i was ready. i infored him he was basically right behined me when i walked in. he wanted to alow me to go before him i let him know he had already ordered. upon him recieciving his i creeam he turned and spilled the top of his ice cream at my feet. (i felt it was intentional) and and the cashier responded with "oh will clean it up". this was in total disregard to the possible damage to my clothing or the possiblity of me slipping on the ice cream. she never called for any assistence to cleaning up the ice cream mor directing me to a nother register to put me out of harms way. it was just left there for me to slip and harm myself in my opinion. this is un accetable as a long time patrion and and a respectable individual in this establishment community. my wife was school a school mate to Olivia who opened this franchise and i am very disappointed in what i experianced on this day. the cashier Mechelle apolygied, not for anything by keep sying she was sorry. i suggested that she grow up as i felt hed apology was not aplogetic nor sincere. i would like a formal apoligy from the establiment and a promise this will not happen to myself or any of my friends who, with myself will not be treated in a most disrespectful and a defamed manor again. because if it could happen to me, who has gone there since it's inception it could happen to anyone.

P.S. I WOULD APPECIATE AN RESPONSE. I WILL NOT NOT CORRECT MY SPELLING AS I HAVE NOT RECIEVED A PROFESSION SERVICE.

SINCERLY,
PACER4076@YAHOO.COM

MCDONALDS
3994 FOOTHILLS BLVD
ROSEVILLE, CA. 95747
STORE: 13464

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Markham
Markham, CA
Jun 06, 2009 12:50 pm EDT

Saturday June 5, 2009 around 11:25 in the morning (Not a Busy time) I did a drive through at the McDonalds on Markham Road and 14th Avenue in Toronto, Ontario. As I did not have enough cash, I had asked the cashier whether she could put it on my Master Card, which she agreed. I did not have to sign, but just of habit looked at the charge and realized that I was over charged, by which time I had already come to the pick up counter. I mentioned that I had been not charged properly. At first the person disagreed, then of my insistence they figured that the charge had actually also include the previous customer's purchase. Now they agreed and gave the refund. Still it was short of the difference. I told them that the refund amount was wrong, again the person disagreed. He called the manager. The manager said if the cashier says this is the difference then that it was. Till this time there was no tension. I asked the manager whether he could have a look at the balance; he started to yell at me saying that he had other customers to take care of. I could see one car behind me. He asked me to go to the side - I said there was no room even if I went to the side for the other car to pass, and he needs to serve me as well. All this happened within two minutes. The cashier then came out with the change for the difference - He actually wrote the math on the MasterCard receipt which I have saved with me. The Manager had no sense of service and had too much pride for an appology. He must have felt that I didn't know math or may be me being cheap to get additional change from his till. The Manager tells me whether this is the example that I set to my kids who were at the back seat of the car. He has no reason to say these out of context matters and insult me in front of my kids when his staff and he are the ones at fault. I am not sure what he meant by example, whether it is asking for the proper change when short granted? I NEED ACTION by the head quarters of the McDonalds Restaurant against this Manager as he is not the right person for the job!

Bob B
[protected]

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D. Hogan
Memphis, US
May 17, 2009 7:21 am EDT

On May 16, 2009, 08:23 I went to McDonalds at 4210 Summer Avenue, Memphis, TN 38122 with my grandson and sister. I ordered a Deluxe Breakfast, chocolate milk, and specifically asked for a French Vanilla Cappuccino (after asking the cashier if it was on the menu and receiving a yes). After waiting about 5 minutes (not bad) for the order, I went to the booth where my sister and grandson were waiting. My complaint- you do not carry French Vanilla Cappuccino. When I sat down, I took the lid off my coffee and was upset that for $3.29 I barely got half a cup of cappuccino. I took the cup back to the counter and ask the employee to fill it to the top. For that price, I wanted my moneys worth. I then went back and took a sip of coffee and almost spit up. It was nasty. I had my sister taste it to make sure. We were right. I then took the cappuccino back to the counter and asked them to give me the correct cappuccino and that is when I was told you do not carry French Vanilla. I was very upset. I said "then just give me a large cup of coffee". The manager "Wes Hunter" told the cashier to give me $1.89 from the register and I stated "NO, I want a refund receipt and a receipt for the large coffee which apparently upset him. He came over and made the refund receipt and then another for the large coffee (which to me should have been free) with the change of $1.96. To have a manager so lazy that he would tell his employees to do things incorrectly (the fastest & easiest) is irresponsible and totally unacceptable in my mind. Besides, doing it "his way" was ripping me off. I told him that I was writing a complaint and he just shrugged. Never once did he apoligize for being misinformed about the cappuccino. What a disgrace for McDonald's to have employees (managers) like that. I ended up with coffee instead of the cappuccino that I wanted. Exxon one block down the road is my favorite place to get cappuccino and I would have gone down there if I had not been misinformed from the beginning of my order. OH YEA! What's up with having to tell the cashier how many creamers and how many sweetners you want. Are you guys that cheap that you won't leave it out for the customers? Good Grief.

I am very unhappy with the customer service and the service of McDonald's staff on Summer Ave. in Memphis TN. I would like an apology from WES HUNTER in writing. He can e-mail me at
Examsdchogan@yahoo.com. I expect this within the next 2 weeks time frame. Order #308 $10.36, Refund amount $3.59, Order #315 $1.63

Sincerely, D. Hogan, an unsatisfied customer

p.s. I hope my spelling is correct

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kimber
chase, US
Jan 25, 2009 11:00 pm EST
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i normally frequent this mcdonalds on my way home from work, and this particular time- friday night that just passed, i wanted nuggets and double cheeseburge deal. i made sure i'd asked if the nuggets were freshly cooked because when i get home, they are always old.

i ate one double cheeseburger and didnt realize it was mushy... when i actually saw the other it was raw. i woke the next morning vomitting violently. this is the worse case of food poisoning i have ever experienced.

please always check your food for anything...fresh, smell, hair, you name it. i have written off fast food for a while.

this is mcdonalds location is on eastern ave in middle river / chase, md... next door to bengies drive in theater. be careful.

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sibi joseph
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Oct 12, 2008 3:09 pm EDT

sir

I went to your store #22755 at 5004 state hwy121, preston Rd, plano, Tx 75024. The order #328 to Go. I have to wait 20 minuts for my order and my 2 milk shake they give me the bigining when i order so quality milk shake you can think while 20 minuts waiting in restaurant and other 20 minuts to my home, and they give me 3 fries instead of 4 fries and on top of that I order lite mayo but they put lot of mayo. I speak to sotre manager, her name is Vicky. I never seen this kind of bad service at Mc Donalds Restaurant. You can call me regarding this matter. my tele # [protected]. thank you.

sincerly

sibi joseph, 9721 Ellery Ave, Plano, TX 75025

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Judy Flora
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Jul 31, 2008 11:29 am EDT

I have visited McDonald's in our local area 3 different times (11202 Leopard St. Corpus Christi, Tx 78410) in the past 2 weeks ordering the Southwest salad and each and every time I get up to receive my salad and they are out of the dressing that comes with it. This is very very aggrevating. It would be so nice if the person taking my order would tell me when I order the salad that there is NO dressing rather than take my money and send me through the line to find out when I've already paid and they are handing me my salad. I don't understand why a salad with special dressing is even offered if they can't keep the dressing on hand at all times. Thanks so much for allowing me to vent. I hope you guys can make the experience better for you customers.

Judy Flora

ComplaintsBoard
J
12:00 am EDT

McDonald's there are other places to eat!

I drove to the nearest McDonald's at about 5 minute to 5am, October 21, 2007. I arrived there and realized that I had to order breakfast (I was in the mood for a Big Mac). I didn't see a sign displaying a breakfast menu so I inquired about it. I heard a muffled response; "Oh My God"! I responded; "What do you mean, Oh My God! I don't see a breakfast menu." The young girl's response was; "Oh sorry, I'm pretty tired". After placing my order, I drove up to the first window and paid. After driving to the second window and waiting about 10 minutes, I proceeded to park. As I parked, the young girl came to the service window with my order. When I drove back to the window to retrieve my order, her response was; "Thank You, Bye". I know that they have video serveilance at this store. I WAS THE ONLY CUSTOMER THERE FOR ABOUT 15 MINUTES! I'm sorry that I went there and intruded on whatever they were doing. I've never had any issues with any McDonald's until now. This location is at Wharncliffe and Baseline Road in London, Ontario, Canada. They have ignorant, immature, juveniles working at this establishment. I am certain that there are people out there, needing work, who would better serve the consumer. Also; I cannot even find a specific customer complant area, on the internet, from McDonald's. I am a 39 year old, hard working tax payer who's enjoyed McDonald's for most of my life. This humiliating experience will give me hesitation in ever eating at McDonald's again. For the big wigs at this corporation. "THERE ARE OTHER PLACES TO EAT"

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Khan m
Yellowknife, CA
Oct 18, 2013 12:02 pm EDT
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In this location lot of Filipino works and for past two years most of the time when we go for coffee in the morning is always warm if almost cold. Me and coworker had complaint so many time. Some time they told us to come and get a free coffee by the manager. Or the server will ask us if we can wait while they make a fresh coffee. Is my money is not fresh. On drive through we order then no body at the cash, I waited then honked or sometime I just drove to the next window and pay them there. Also inside they will have only 1 person on the cash, even on busy time. Many time I waited then left. Wrong order I had few time. I had drive back from home to get the right order and they never offered anything. It's endless and many people feel the same. No competition in this town so they don't care I guess. But something need to be done. Thank you

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Tash82
Canberra Metro Area, AU
Oct 23, 2014 3:09 am EDT
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We went to mcdonalds and opened our Big Mac to find that someone has taken a bite out of the bun.

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Michelmc
Montreal, CA
Sep 08, 2011 7:28 am EDT

in Montreal Mcdonald on Saint Christophe corner:
1- the place is dirty filed with beggars and piss
2- at 1am, there is one girl serving while a line up grows. people walk out
3- I asked for a manager on sept 7th at around 2am. a black guy told me if you do not like it LEAVE
4- The place is dirty and one cashier serving after 1am. at this corner, it is the busiest. who ever is managing this franchise is cheap
5- The girl serving foreignore and to be sepcific germans, did not speak good english herself. while the client aksed for number 4 as a meal she was unable to understand, she had to call the other guy who was rude enough to say...leave if you do not like it
6- I swear, that I will never bother eating atMcdonald's in Montreal
7- this corner for your information is busy 7/7 even after 1am. there is ONE cashier taking order when there are 4 empty cashiers.
line up mount, people walk out. review your cameras
review how this property is managed when beggars, piss, is all around this corner.
I am sorry to say but it seems the people managing this quebec franchise by place dupuis are cheap and lacks quality control
the bathrooms are dirty
the floor smells piss
and the servants on that evening were rude
all we asked, why is the service slow, and the black guy told us if you do not like it leave !
we went to Amir, next door and had a healthier meal
thank you mcdonald for this experience.

ComplaintsBoard
P
12:00 am EDT

McDonald's scam and cheating!

I have been playing the on line game now for two to three days. At first i thought it was me so i let it go, but the past couple of days... #1- it states that i already used my game piece code number. #2- today i should of won a very high price cash card but when the computer counts the spaces it is skipping where it should of landed instead it gives me the property i already one. So i think this is a very big rip off...

Beware!

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Hakobe
Athens, US
Oct 26, 2009 9:33 pm EDT

I started one game on waterworks, rolled an 11 then as the board turned it completely skipped one row and went to the next. (instead of boardwalk it landed on connecticut)

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dont giveit out
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Nov 03, 2007 3:50 pm EDT

The game doesn't cheat- it has programming flaws. I see the same game piece showing up in my properties multiple times. I have it accept a code for a property I already have, then it gives me a totally different property. I have it tell me i've already played a piece when that property isn't marked as collected. I have had the website freeze up, and then the next day say I already played the piece when it's not accounted for. I finally spoke to the local macdonald's where I've known the manager for a long time, and they tell me that there are tons of complaints, but just put the stickers on the in-store hand out board and at least you will win when you have all of a set collected- that doesn't require the online part. As others have said, their india based online answers to emails always assumes it's our computers and that they need to be patched. I'm an IT professional and my systems are patched daily. In addition, nothing our computers can do should ever have THEIR database grant us properties that we don't have game pieces for, and vice-versa. It could be that the online database doesn't match what has been printed on the game pieces- that would explain most of *my* problems.

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WES ROOF
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Oct 26, 2007 5:47 am EDT

YES THE GAME DOES CHEAT,AT FIRST I THOUGHT THAT IT WAS ME, THEN EVERY TIME BEFORE I ROLLED I MADE SURE EXACTLY HOW MANY SPACES I NEEDED TO WIN, I NEEDED ELEVEN SPACES TO WIN $25,000, I ROLLED AN ELEVEN, IT COUNTED ME FOR TEN, I THINK THAT IT'S ###! AND THEY SHOULD PAY UP! I HAVE SENT THEN EMAILS, THEY WONT ANSWER THEM,MAYBE IF WE GO TO THE NEWS AND SEE WHAT THEY CAN DO TO HELP US, OR SOMETHING? I KNOW THAT THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS FRAUD THAT MCDONALDS IS DOING, I EVEN HAVE WITNESSES.I AM NOT A HAPPY CAMPER, AND I DO PLAN ON DOING EVERYTHING THAT I CAN TO REDEEM MY PRIZE!

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FPLSucksEggs
Miami, US
Oct 22, 2007 8:18 pm EDT

I also have tried to enter numerous codes. The game freezes upon registration and then tells me I've already used the code. I did manage to win a $19.99 downloadable game, which my son loves, but still. I don't go to McDonalds to spend money only to get a code that wont work.

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Margie Hazelton
,
Oct 21, 2007 5:18 pm EDT

It's true this game cheats. There have been a number of times that I counted while the game piece moved and it has been short. Today I should have landed on community chest which would have been a $5.99 free game download and it only went 7 instead of 8 spaces to a property that I had previously landed on and also ate up one of my codes without letting me roll the dice.

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K.Adams
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Oct 21, 2007 8:37 am EDT

Everyone that has complained so far is completely correct the game cheats it steals a space from you I should won something a long time ago seeing as though own over 50% of the game board the game cheats ad its disgusting .

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D. H.
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Oct 20, 2007 10:39 am EDT

I do not have any evidence for or against the incorrect number of spaces, but if you people would actually read the rules that you agreed to in the first place, you might realize that collecting all properties does not instantly give you the prize. It simply enters you in a DRAWING to win the respective American Express gift card.

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K. Vitzer
,
Oct 19, 2007 1:12 pm EDT

I have had the exact same problems, plus more. The way the board rotates while counting spaces distracts you, but when I double checked, I was right: The game piece did move the wrong number of spots, putting me on ones I'd landed on before.

Just now I attempted to enter 8 new codes. I had previously landed on only 8 of 40 possible spaces. Six times I landed on spaces I'd previously landed on, which is statistically next to impossible. I rolled doubles once, so out of 7 rolls I gained one new space. And two of my codes were ripped off from me because the system is so slow it hung up while it was processing my registration. When I tried to re-enter the code that had failed to gain me entry to the game, the game told me it was a used code, even though I'd never gotten through to rolling the dice. Having players enter a code before they register is just a scam to use up our codes. I've never played a game that required me to enter a code before registering before.

This online game is a complete rip and McDonalds needs to be sued over it. Count me in as the lead plaintiff.

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I . Barrett
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Oct 19, 2007 11:54 am EDT

The exact things happened to me. The number on the dice was not the amount of times it moved. It landed on a property I already had. The dice spun and and I finally got all of the pink and it stopped short without awarding me my 1,000 dollars. RIP OFF.

ComplaintsBoard
S
12:00 am EDT

McDonald's employee attitude.

hi,

this is in reference of my worst experiance in the Mcdonald at Panipat situated in the BIG BAZAR.

today, we are 4 friends there, ordered 2 Mc-puffs and 2 mc allo tikki and they delivered the
order.

but after eathing the half of the Mc allo tikki burger, my friend told that u are eating
McChiken...i surprised to see that it was really a chiken beetween the bread with the
packing of Mcallo tikki cover... my head stuck with stone when i thought what i
eaten in the "NAVRATRA VART".. we both (me and my freind) stuck and looking each
other face and we rushed to the counter..
there we ask what heppend with us in the holy day of NAVRATRA's..

when we complainting the thing...the manager Mr. KARAN MAHDIRATTA comes and he
asked and argue with us with a loud noice...which also attract the peoples
restaurent...and keeps his hands free by saying "APNE GALT ORDER DIYA HAI"
"JO APNE ORDER DIYA HAI, HAME TO VAHI AAPKO DIYA HAI"...WE ALSO WONDERED ABOUT what
he is saying...when we placed our orde, he was not there and we all are
confirmed what we ordered...

now, he began the wrong talk in the curtain of good word like the smart people does.
and ask the gatekeeper to pull us out with the threat of the Police...

we all are there surrpised to see that even after wrong delivery to us, he tries to
become more smart by asking the gatekeeper/ watchman to through us out...we also
stubbornded..."let the police come and now one the police through us out"

Now the seen created...every body in the restaurent looking at us...we are
qurelling like dogs in the restaurent...which looks like to illitreate are
querlling each other in the village without carring anything.

and the manager SAHIB instated of beeing applozied his mistake, fighting with us very badly.
the situation is now seems like dogs & cats fights with the lots of talks... the originally
track of matter is fogetten by both, now we are fighting for our EGO.

After a long talk... we sit on the chairs and waiting for the police to come...after 10-15
mintus one of told him " when the police come to through us out"...he told "wait of a
moument"... and he act like he is talking to soomeone for the same matter with the
help of their subordinate...we still waiting...

after a long time, the magager SAHIB come and Feeling sorry...we can't understand his
all of sudden "change in track"...but we are also right on our place...he sopile
our respect among the many peopls by saying "CHALLO BAHAR CHALLO" by weaving his hand and
showing us the way of the door...and "BAHADUR IN LOGO KO BAHAR NIKALO" and
"JAO KOI POLICE KO BULAO. AB VO HI INHE BAHAR NIKALEGE..." (to one of the employee)

after all the thing we leave that place...beacze we do't want to make the things which
spolie our image being localite in the city and thousand of peoples known to us...

-------------------------

the above episode is a leason for us in our life to not come again in the MCdonalds..because
they can play with us, can play with our family and ore over our feelings and emotions
of "PAVITAR - NAVRATRA day"

here, i only want that to keep ur employee inthe attitude and polite with good
service parameters.

"I NEVER EXPACT THE RESPECT WE GOT IN FRONT OF THOUSAND PEOPLES...WITH THE KASAM
THAT WE NEVER ENTERED UR MCDONALD...

KINDLY TAKE SOME ACTION TO RETAIN UR BUSINESS AND RESPECT AND BRAND IMAGE...

SUNIL PRUTHI
PANIPAT
CALL ME AT : [protected]
E-MAIL : [protected]@yahoo.co.in

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M
12:00 am EDT

McDonald's food portion and uneatable fries

Yesterday, Monday, October the 16th at 7:30 pm - I went to the drive thru to purchase to regular value meals (number 7) which is the chicken sandwich with lettuce, tomato and mayo...
When I got home, my husband and I realized that the sandwich had nothing but the bread and a DRY and "nugget size" piece of chicken... We drove back and talked to the manager... she turn around and gave us 2 new meals... the size of the chicken pattie was still half the size of the surface of the bread and on top of that the fries were so salty that we couldn't eat them!
Just a terrible experience... we normally do not eat in fast food restaurants but I happen to be preganant and I had cravings for a chicken sandwich... I could have been better off going to SUBWAY!
Regards,
MBA Maria Vera

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a disgruntled mcdonalds employ
,
Apr 27, 2008 1:15 am EDT

you mean inedible? not uneatable...sheesh learn how to spell

and what are you doing feeding your baby all of that greasy crap? even if it has lettuce and tomato on the sandwich that still doesn't make it good for you or the baby!

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12:00 am EDT
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McDonald's - removed their best salad from the menu

McDonalds has now removed their best salad from the menu, the Southwest salad. Without knowing, I order one at a drive thru during my lunch break from work. After being informed they no longer have the Southwest salad, I'm offered the regular Bacon Ranch or Caesar. So I choose the Caesar with grilled chicken. What do I get? A regular garden salad with...

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12:00 am EDT

McDonald's poor service!

On 6th September 2017 I visited the Mcdonald’s restaurant in Hyderabad located at the City Centre, Banjara Hills with my family. One of the staff came to me and told about a Mcdonald’s Fun day Hungama that is to be conducted on 16th September 2017 and requested if my son (6 yrs old) would be interested. I felt it to be interesting and paid an advance of Rs.149 for the event. The staff had noted my name, address and contact phone numbers and gave me a receipt for Rs.149 (Receipt no.12449). My son had been talking to everyone about the event and was very much excited about this.

The depressing and irritating thing happed on the 16th morning when we reached the restaurant at 10:15 am. The staff there coolly said that the event is canceled and they will provide food for that amount. When I asked why they did not inform me about the cancellation of the event, he repeatedly said we will serve food as if we had come to eat. When asked to refund the money he refused and after raising my voice, he went inside had some discussion and gave the refund after making me wait for half an hour. When I asked him to write and give the reason for cancellation he refused. Till the end he never apologized for not informing me of the event cancellation.

This was a very bad experience I had experienced in any restaurant till date. I never expected such an experience from a Mcdonalds.

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Daisukke
, US
May 06, 2012 8:21 pm EDT

I’m not sure who keeps an eye on the McDonald’s staff but this has been going on for years at the Fremont, Ohio Rt. 53 McDonald’s. The management there has been getting its employees from mainly family members making it impossible for more qualified people to get a job and it makes my blood boil. Its a long time coming but I feel if the higher ups at McDonald’s checked their management they would find out what is going on there. One of the managers cousins also attacked a customer outside the McDonald’s because he was allowed to do what he wanted.

In my opinion also that McDonald’s is one of the dirtiest I have ever seen. Also in my opinion allowing more than just family to work there would open up jobs for other families who need them. Maybe someone should look into this past employees and present to see just how this McDonald’s is being used for personal needs. To let this go is wrong and to allow this manager to continue to work for McDonald’s is just wrong. We’ll be checking to see just how McDonald’s really cares about the quality of their customer service.

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Diode
, US
Apr 11, 2012 4:09 am EDT

I stopped at McDonalds on singing hills with my grandkids the three of us odered meals that had fries. I took them up to the counter and asked for fresh fries because what we got were cold and not even warm. The person that apeared to be a mgr wearing a black shirt tbe rest wore red shirts. I was told it would be 3 min. Then I saw the mgr dump are fries back in tne warmer then scooped them back up to reserve and stuffed them back in fry containers. he saw me watching so he threw all them away after he refilled and set the old back on the fry holder. Then deep fried more. not friendly at all just got a rude look and no apology.

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Erzzone
, US
May 01, 2012 8:07 pm EDT

Just before 6pm & again just after 6pm on Nov. 28 a homeless man came into mc donalds walkied over to the area near the restroom & attacked another homeless man hitting him in the head & face, threatening his life & throwing a chair down. This was done in front of customers & a male mc donalds employee just stood there walking back & forth.The male manager calling the attacker by name asked the attacker to leave. And the attacked walked out the door.

Then moments later the attacker came back in mc donalds & the manager again asked him by name to leave the attacker did not leave this time. The manager went back through the door behind the counter. The attacker then attacked the same homeless man again in the same area near the restroom. Hitting him on the head & face & threatening his life. Then he walked out the side door nearest the restroom. There are cameras that can completely verify the entire incident that I witnessed along with other customers.

My question is why did the manager NOT call police. It was clearly an assault in front of cameras in a public place in front of paying customers. This behavior does not make customers feel safe. I know they try to help the large homeless population in the area but a crime is a crime. I need to know that behavior like this will not be tolerated.

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Ourene
, US
Apr 18, 2012 1:49 am EDT

I drove through McDonalds at Malden MO and bought two ice cream cones and a caramel apple sundae with my daughter and my 3 yr old son. The amount was 2.66 I paid with 2 dollar bills a quarter 4 dimes and 1 penny she didn’t give me a receipt. I pulled to the other window and was questioned by three people about paying, then the manager questioned me and by that time I was aggravated and I repeated that I did pay and she called me rude. They finally told me to go I guess they must have looked at camera or counted the door.

I was never apologized to. I stop there every morning on my way to work, I had my sons birthday party there in february and bought him a happy meal earlier. I never complain about anything but this was embarrassing and they were hateful. I just thought you should know.

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Naive
, US
May 10, 2012 8:31 pm EDT

At this point in time, I will for the last time give detailed information to the numerous complaints I have with a specific location. (Lakeside, california, along hwy 8 east, off los coches exit). The franchise nor the corporate co. Will ever help or remedy. Given numerous chances, having numerous errors, literally ripping ($) you off, our family is done. Not only with ‘this franchise’, but no longer will mcdonald’s get a penny from us in the future. This I promise!

I need to say, we are not whiner’s, complainer’s or looking for a freebie. For @ least two years @ this franchise (Lakeside, california, along hwy 8 east, off los coches exit) we have experienced cold food, wrong food and not getting the food we ordered and paid for, before finally logging a complaint (By driving back to the site to try to remedy – to no avail). Given “we are so sorry - will never happen again” and yet it happened again, “your wrong”, (Even given a receipt showing the factual truth) & told to come back another day to talk w/the manager.

The last.. Employees laughing and snickering blatantly to your face. Why – because hey…. We are mcdonald’s, there will always be a customer behind ya. To be so dis-respected (On numerous levels) the contact with corporate was ignored and given no response. Kick me once, shame on you – kick me after, shame on us. I got the message…. All good. Tomorrow it is all about subway! Better nutrition anyway.

To franchise manager of (Lakeside, california, along hwy 8 east, los coches exit) you are a pathetic business-person. To corporate mcdonald’s – shame!

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Ahirukes
, US
May 21, 2012 8:37 pm EDT

Due to the line of work I am in, I have to work several Saturday’s as well as public holidays. Mc Donalds on the P91 road in Kempton Park, is en route to my place of work. Because they are 24 hrs, I usually buy breakfast items at this Mc Donalds. I really enjoy the Chicken fold over wrap and prefer this item to any other on their menue. The Chicken fold over contains lots of lettuce and two tomato slices amongst other contents.

My complaint is that the lettuce leaves are not fresh. You can smell that the product you are about to eat contains some spoilt food. The tomato slices are also not fresh, they smell sour. One bite of the Chicken fold over is enough to make you not to want to support Mc Donalds. This morning I thought, ok, I know that the fold over is not as fresh as it should be, so I opted for the MC Chicken burger and I also selected the Sausage MC Muffen.

The service was really fast (under 30 seconds), while I was paying for my order, the parcel was already dangling at the collection booth. When I took it, I could smell the lettuce leaves…. Upon taking the first bite, I could taste the spoiled leaves, when I opened it, I found wilted yellow to brown lettuce leaves mixed with fresher green pieces umongst the thick mayo layer.

Aargh………. Luckily I still had the Sausage McMuffen to eat. The bottom line is, don’t eat anything with lettuce or tomatoes on it from Mc Donalds P91! Eat what you don’t like much seems to be their motto, at least, this is the message I got.

Can someone please investigate this complaint, I have experienced this problem multiple of times and if Mc Donnalds P91 can resolve this issue, I know that they will retain and gain more loyal customers.

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Jakuvaide
, US
Apr 19, 2012 5:45 pm EDT

I am an asian and use to love eating macdonalds, had a fillet o fish meal everyday. Last week i went to macdonalds i was refused to be served as the staff in macdonalds are claiming that the the fillet o fish meal is not suitable for vegeterians as the staff are not doing thier job properly, because at the end of the day when they filter the oil out to clean it they are not keeping the fillet oil separate and are filtering it with the rest of the other food which means contamination. I am very disappointing to the fact that up until now i have been eating something which is not halal for me, and the fact that the staff in there are not doing their jobs properly.

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JISCal2
Vernon, US
May 30, 2012 9:25 am EDT

This review is about McDonald's services. Whether or not the OP is seeking employment is irrelevant. Go troll somewhere else.

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Idocare
Washington DC, US
May 30, 2012 9:01 am EDT

you seem to be spending a lot of time trying to get a free housing. Perhaps using that same energy could be used getting a job...

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ladon79
Detroit, US
Apr 26, 2012 5:12 am EDT

did you contact at this email address?
drit9753@yahoo.com
she is the manager and can give you satisfaction

ComplaintsBoard
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12:00 am EDT

McDonald's fruit n yogurt parfait!

I went to Mcdonalds at 9:24am and ordered the 2for2 order which was bacon, egg and cheese biscuits and a yogurt parfait. I ordered one biscuit w/o bacon. The manager gave me my food and assured me one of the sandwiches had no bacon and he gave me an extra parfait bc "they made an extra one by mistake". All of the sandwiches had bacon. I called the store to make a complaint and the same manager offered me a free breakfast or lunch tomorrow. I ate one of the parfaits and placed the other in our commercial refrigerator for tomorrow. I opened my parfait today around 12:15 and placed my nuts from the package in the container, took my McDonald's spoon and began to stir. I was shocked when I found a small black bug enjoying a swim in my parfait.

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McDonald's - why are your ordering diet coke?

I went to a McDonalds tonight... I am soo upset. I ordered a double big mac combo, supersized it and got a mcchiken sandwich. I then said I wanted Diet coke. The guy says why are you ordering diet coke, that makes no sense... I was silent and felt so embarrassed... he waited my answer. So I said I like the taste better. Then he said well that makes no...

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McDonald's - poor service!

While at mcdonalds in Lagrangeville ny on 9/30/2007, I was charged a different price then what was on the main menu board. When I asked about this I was told they did not have the new numbers to change the board with. Nothing was done to rectify my bill so I canceled the order and walked out. How many people are being charged the wrong price? Beware of this cheating place!

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12:00 am EDT

McDonald's incompetent employees!

I am so fed up with going through a 10 minute question and answer period everytime I order something at McDonalds. As soon as we pull up to the drive through or walk up to the counter, they are asking us if we want something in particular. We have to stop and say "No, thank you"... and then tell them what we want. They, then, have to ask if we want something added to the items that we have ordered, by the time we get the food it is ALWAYS wrong. It has gotten so that we try to guess what they got wrong on the order.

This morning, the trip to McDonald's went something like this...

"Welcome to McDonalds, would you like to try... (something unintelligible)..."...

"NO, thank you, I'd like a sausage, egg and cheese biscuit, a hash brown and a big breakfast."

"Ok, you want a sausage and egg biscuit with cheese, a hash brown and a Deluxe big breakfast with pancakes?"

"NO, I just want the big breakfast and the sausage egg and cheese biscuit and a hash brown. And that will be all, thank you."

"Would you like a coffee or anything to drink with that?"

NO, thank you, that will be it."

We got a big breakfast, and an egg and cheese biscuit and a hash brown. NO sausage. We have yet to get an order from that particular McDonalds that is right. They always leave something off or give us something that we did not order. And we aren't always at leisure to check the bag before we drive away or can't always take it back to be corrected.

If the management would train the employees to listen instead of ask questions, they might get an order right once in awhile.

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McTony
,
Aug 24, 2008 2:45 am EDT

Look stupid customer whats your name... If it is soooo wrong everytime you go there then why the hell do you go there... for christ sakes if i went to a movie theatre wanting to see a movie and it was wrong over and over id stop going there. if you wouldnt be such a fat ### and make your own healthy breakfast(fruit, granola, water, etc.) youd have no one to complain to but yourself...but nooooo they ALWAYS screw up your food. god ppl are so ###ed when it comes to the level of mistakes they can take.

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a disgruntled mcdonalds employ
,
Apr 27, 2008 1:24 am EDT

### happens...get over it

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Mike Sheraden
,
Oct 02, 2007 7:55 pm EDT

then dont go back! its not rocket science, I hate all these people who complain and still go back, wtf is wrong with you?

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12:00 am EDT

McDonald's poor service!

Location of store in question:
13707 jeffersn davis hwy
Woodbridge, va 22191

just a few minutes ago (0730 29 sep) I went to the mcdonalds on 13707 jefferson davis hwy, woodbridge, va 22191 and obtained a steak mcskillet with a dollar off coupon. well, I found out after I got home that it was a sausage mcskillet. not really a huge deal, but the lady at the window says "what" very rudely when I pull up. I told her about the mistake they made and she did not apologize. I asked her did she even care that they made a mistake and she said she wasn't the one tho put the order together. I informed the manager that the customer service is lacking and she walks away smiling instead of apologizing for making me drive all the way back to get the correct order. she basically wrote me off. I didn't yell or insult anyone. I don't like making things racial, but since it's an all hispanic owned store, and i'm black, I believe that may have something to do with their boldness and well known dislike for black people by hispanics. i've never experienced that of rudeness or boldness at any mcdonalds.

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Teresa Lynn Haammill
,
Jul 24, 2007 12:00 am EDT

Whenever I go to McDonald's in Hanover ON, I have to pull ahead and wait. Very seldom is the order right. This last time I decided to go for supper at McDonalds because the pizza place would take about 10 min. before the slices would be ready. It took about 15 min. to get our food and the order was yet again wrong. If that wasn't bad enough, when I went in to get the toy's , sauces and straws they tried to ignore me. There was no need for the pure service that we received because the restaurant was not busy at all. That was the last time I will ever visit that McDonald's and I may never go to any again. The other McDonald's in town is at Walmart and is smaller. They never make mistakes and never make me wait.

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Cherry
,
May 29, 2008 10:30 am EDT

Roland I agree.. There is a sense of boldness that these Mexican----spanish immigrants have toward other ethnicities. As with other races too... Some people have too much pride and think they own ###. Northern VA is filled with them, ...

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james blaze
,
Oct 08, 2007 6:42 am EDT

I was in the McDonad's store on Wilson and Blanding and one of the managers was sitting down , while they had a line. I can tell that one employer was tired because of what he said: "I'm tired and no one is helping me". I really coudn't see his name tag not to say that no one in the store had a name tag on , but him and the manager Nicole. She then called his name and she said: "Jimmy come up here and run your shift". I didn't think that it was his shift the boy looked tired. He came and cleared wus out. I told him that I apperciate what he had done and keep up the good work. McDonal'd should be a place where employer can be themselfs , not for manager to torture them.

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Walt Ferguson
,
Aug 11, 2007 10:21 pm EDT

I stopped at the McDonalds drive thru this morning in Waynesboro Tn. to get a breakfast meal, sausage and egg biscuit with hashbrown and a small orange juice. Not a problem, right, wrong, just as I started to pull away, I took a sip of my orange juice, watered down, mixed wrong, whatever, people make mistakes, I handed it back to the young lady at the window and asked her to please get me another one. She told me to please pull up and someone would bring me a good one shortly, so I pulled up a little, and another car had to pull up with me and wait also for their food, then another. It was getting crowded, other people were getting short tempered and we were running out of places to park and wait. I waited 10 min. Oh well, they must be really busy inside. Another 5 min. This can't really be happening. Another 5 min. This is beyond belief, I get out of my car to go inside and am met at the door by the young lady that told me to move forward, with my orange juice and some other folks food. She gives me my orange juice and says sorry for the inconvenience. I take the orange juice and turn to leave, then turn and say "no, I need to see your manager, is he inside" she say's "yes" I go inside and find the manager, he say's "how can he help" I say "this service is not acceptable" "do better" and with mr. boo woo's attitude above the manager say's "have a nice day". So now I'm in a really crappy mood and not enjoying my Saturday trip across the state and down to Alabama. I drink the orange juice, it's good but , I don't really taste it, thinking about my McDonalds experience. I eat the hash brown thingie which is cold by now, then I open the wrapper to the sausage and egg biscuit (the wrapper says "sausage and egg biscuit" by the way!) I take a bite, still rehashing my McDonalds experience, chew and swallow, take another bite-------something wrong here, I pay a little more attention to what I'm eating. There's the two biscuit halves and there's the scrambled eggs folded neatly in the middle, but, not a trace of sausage, not even a stain on the biscuit halves. D--N, where will this end! Are McDonalds employees loosers that have to be constantly followed and checked? What is the manager doing with his time? Am I a looser for doing business with McDonalds? This is not my first bad experience with McDonalds. I can turn off the radio or change the channel if I don't like what I'm hearing, I can put a coat on if I get cold and I can turn on the air conditioner if I get hot, and no, mr. boo woo I didn't eat the rest of the biscuit, I'm done with McDonalds. And their biscuit!

Have a McNice McDay!

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Mike Sheraden
,
Aug 03, 2007 2:09 pm EDT

Oh boo woo I used to work at mcdonalds, maybe the reason it was wrong everytime because you pulled ahead to the wrong window. It is a restaurant, sometimes you have to wait. There just kids working there of course they are going to make mistakes, most people check their bags before they leave, maybe you should try that.

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12:00 am EDT
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McDonald's dangerous door construction

Hello,

I was at a McDonalds in Naperville, Illinois on 75th street, and I have been increasingly perplexed as to why the entrance/exit door to the establishment is literally right next to the drive thru?

I have noticed this with some other McDonalds as well. This is very very dangerous. Why would the entrance be so close to cars, who are trying to leave? I am sure that people, have gotten struck by vehicles because of this.

This has been on my mind, and I have been seeing this same construction in many other MacDonald's.

Please explain why the establishments were constructed like this.

Thank you,

Lisa Hull

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McDonald's Customer Reviews Overview

McDonald's is a globally recognized fast-food chain that has been serving customers for over 75 years. The restaurant is known for its iconic menu items such as the Big Mac, Chicken McNuggets, and the famous fries. The reviews for McDonald's are overwhelmingly positive, with customers praising the restaurant for its convenience, affordability, and delicious food.

One of the most significant positive points of McDonald's is its consistency. Customers can expect the same quality of food and service at any McDonald's location worldwide. The restaurant also offers a wide variety of menu items, catering to different dietary needs and preferences. The fast-food chain has also made efforts to introduce healthier options, such as salads and grilled chicken sandwiches.

Another positive aspect of McDonald's is its affordability. The restaurant offers value meals and promotions that make it accessible to customers on a budget. The fast-food chain also has a mobile app that provides exclusive deals and discounts to its users.

Customers also appreciate the convenience of McDonald's. The restaurant has a drive-thru option, making it easy for customers to grab a quick meal on the go. The fast-food chain also offers delivery through various third-party apps, making it even more accessible to customers.

In conclusion, McDonald's is a beloved fast-food chain that has earned its reputation for providing consistent, affordable, and delicious food. The restaurant's efforts to introduce healthier options and provide exclusive deals through its mobile app have only added to its appeal. With its convenience and accessibility, it's no wonder why McDonald's continues to be a favorite among customers worldwide.

McDonald's In-depth Review

Menu Variety and Quality:

McDonald's offers a wide range of food options to cater to different tastes and preferences. From classic burgers and fries to salads, wraps, and breakfast items, there is something for everyone. The quality of ingredients used is commendable, with fresh produce and high-quality meats being used in their menu items. Additionally, McDonald's provides nutritional information for their menu items, allowing customers to make informed choices. They also offer special dietary options such as vegetarian and gluten-free choices, ensuring that everyone can find something suitable to their needs.

Service Efficiency:

McDonald's excels in providing fast and efficient service. Their staff is trained to work quickly, ensuring that customers receive their orders promptly. The accuracy of order fulfillment is generally high, with minimal errors in getting the right items. The staff members are friendly and professional, creating a positive and welcoming atmosphere. The drive-thru experience is also smooth, with well-organized lanes and efficient order taking and delivery.

Cleanliness and Hygiene:

McDonald's maintains a high standard of cleanliness and hygiene throughout their restaurants. The dining area, restrooms, and play areas (if applicable) are kept clean and well-maintained. The staff follows sanitary practices, including regular handwashing and wearing gloves when handling food. Food handling and preparation standards are strictly adhered to, ensuring the safety and quality of the menu items.

Pricing and Value for Money:

McDonald's offers affordable menu items, making it a budget-friendly option for many. The portion sizes are generous, providing good value for money. The quality of the food justifies the prices, with consistent taste and satisfaction. Additionally, McDonald's frequently runs promotions, discounts, and loyalty programs, allowing customers to save even more while enjoying their favorite meals.

Ambiance and Atmosphere:

The overall atmosphere of McDonald's restaurants is lively and inviting. The seating areas are comfortable and clean, providing a pleasant dining experience. The music, lighting, and decor contribute to a vibrant and enjoyable ambiance. Noise levels are generally well-managed, ensuring a peaceful environment for customers to enjoy their meals.

Accessibility and Convenience:

McDonald's restaurants are conveniently located, making them easily accessible to customers. They provide ample parking facilities, ensuring a hassle-free experience for those dining in. Drive-thru availability is a major convenience, allowing customers to quickly grab their meals on the go. McDonald's also prioritizes accessibility for individuals with disabilities, with ramps and other accommodations in place.

Social Responsibility:

McDonald's demonstrates a commitment to social responsibility through various initiatives. They actively participate in environmental initiatives such as recycling and sustainable sourcing of ingredients. The company is involved in community support and frequently engages in charitable activities. Employee welfare and training programs are given importance, ensuring a positive work environment and growth opportunities for staff members. McDonald's overall corporate social responsibility efforts contribute to their positive impact on society.

Technology and Innovation:

McDonald's embraces technology and innovation to enhance the customer experience. They offer mobile ordering and payment options, allowing customers to conveniently place their orders and pay through their smartphones. Self-service kiosks and digital menu boards are available in some locations, providing a seamless ordering process. Integration with third-party delivery services enables customers to enjoy McDonald's meals at their doorstep. Online customer feedback and support channels are also in place, ensuring that customers can easily reach out and provide their input.

Consistency and Brand Reputation:

McDonald's maintains consistency across its different locations, ensuring that customers can expect a similar experience regardless of where they dine. The brand has a strong reputation for providing quality food and customer satisfaction. With a long history in the fast food industry, McDonald's has established itself as a trusted and reliable choice for millions of customers worldwide.

Customer Feedback and Reviews:

Customer feedback and reviews play a crucial role in shaping McDonald's operations. The analysis of customer reviews and ratings helps the company understand customer preferences and areas for improvement. Common complaints or issues raised by customers are taken seriously and addressed promptly. McDonald's is responsive to customer feedback, constantly striving to enhance the overall customer experience. As a result, customer satisfaction levels remain consistently high.

How to file a complaint about McDonald's?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:

  • The specific location and time of your visit to McDonald's.
  • The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
  • Describe any transactions, including order numbers, receipts, or any other transactional evidence.
  • Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
  • Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and attached any supporting documents before submitting.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.

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McDonald's contacts

Phone numbers

+1 (800) 244-6227 +1 (888) 424-4622 More phone numbers

Website

www.mcdonalds.com

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