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Maytagwasher - mvwc565fwo-c65144807-w10240523

1
C Sep 14, 2018

This product and customer service is horible.

i bought the washer in 02/28/2017- on 09/12/2018 the washer just stop working. Called customer service who advise they will send a technician out. Techinician advised me that the transmission and sensors are gone and needs to be replaced. The total repair cost is over $800 when i paid less than $1000 for the machine.

This is a rip off. the product is garbage and this company does not stand by its brand. I will never gain buy this band or encourage anyone to buy it. My previous washer lasted over 14 years with no trouble. i only changed it because i wanted a bigger load capacity. What a big mistake that was.

  • Maytag Customer Care's Response · Sep 17, 2018

    Candise Bennett:
    Thank you for your review. We're sorry to hear of your experience. We recommend contacting our Canada Team for assistance at [protected] between 8 a.m.–8 p.m. EST Mon-Fri.

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