Ever since I bought this washer, about 8 months ago, it has been nothing but TROUBLE. The water level never rose high enough to clean my clothes; I always had to double rinse. The clothes were often wet at the end of the cycle; I had to put them through a Drain & Spin cycle, before putting the clothes into the dryer.
Finally, I called Maytag Service line. They sent a repair technician, who told me that the Control Board (W11399433) was bad and that the drain pump was running while the unit was trying to fill. He also told me that was dangerous to leave the unit plugged in, so I am leaving it unplugged. The Technician said that the Board was on back order. I ordered it immediately, I was told that the wait for a Board to be delivered was at least 21 days. I tried several phone calls to several Maytag Customer Service people. They all refused to do anything. Apparently this is a wide spread problem. Maytag is trying to keep ig quiet. My advice, don't by from Maytag or their parent company, Whirlpool.
The complaint has been investigated and resolved to the customer's satisfaction.