The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Maytagmaytag dishwasher

We are long time (many decades)consumer of Maytag products and currently have a Maytag dishwasher and refrigerator in our kitchen. Unfortunately we are very disappointed with our recent experience. We purchased our dishwasher in 2014 and 2016 we periodically had problems with starting the dishwasher and then after a few days it would work again. Eventually we had to call and pay for service but when the guy came the machine worked and he couldn't find anything wrong with it. Then in July 2017 we were unable to start the machine and after several days of trying we called the service man again and he concluded that we need to replace the touch pad and control board. The cost of parts and labor is almost the same as buying a new dishwasher. We bought the machine at
Associate Appliance & Service in Stamford, CT.
Our Maytag dishwasher numbers are:
Model number - MDB7749SBW0
Serial number F30201005

In the past Maytag appliances lasted a decade or two or even three! Now after just 3 years we have to buy a new dishwasher and we probably won't pick out a Maytag. I thought you should know.

Susan Nisinzweig

  • Maytag's response · Jul 27, 2017

    Hi Susan, we are sorry for your experience. We would like to look into this for you further. Please email us at [email protected] with your name, address, phone number and model/serial number. Thank you

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