The complaint has been investigated and
resolved to the customer's satisfaction
Marshalls Department Storerefused return


went to return 4 items of clothing totaling about 95.00 dollars and not only did they refuse to return my stuff they treated me as if I were stealing they talked to me just awful.


  • ************* Sep 06, 2014

    nobody wants to buy something you wash. its been weeks old. thats a company and federal policy

    0 Votes
  • Co
    complyeah Apr 18, 2014

    i went to a new Marshalls in a town about 25mi from where i live b/c i needed to get my husband some dress socks & the small town i live in doesn't have too many stores.
    So i went there & ended up spending over $130 b/c i saw some things i could use & also some good clearance deals. Well one of the deals was a push-up bra that was about $5, & i got what i paid for b/c it came apart at the seam all the way down one side after only 2 washings. i called store & she said policy was that can't take items back w/no tags & after it's been washed. What the heck? i told i just got it a couple weeks ago & alrdy falling apart?! i told her i'd gotten Victoria secret bras that lasted me 4-5YEARS, &she said that's policy & i said i'd remember that in future(meaning I WON'T BE BACK!!)i

    -1 Votes
  • Tj
    TJ Maxim Feb 18, 2010

    stop switching tickets then.

    0 Votes

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