Lowe's review: No customer service ( 1 comment)

I made an appointment for Sean Arthurs to measure my doors, front and back as well as 2 storm doors. The appt. was set for July 26th. He did not show. When I called the Morgantown, WV Lowes store they gave me his cell number. His message said he was out of town from the 18th to the 26th. So how did the appt. get set on a day he was not going to be working. That seems planned in advance with his dates. I left a message, but he did not return my call. I left another message and again did not return my call. And he must have checked his messages, because he voicemail was different. I called the local store to make a complaint and again, no return call. I realize I'm not building a house and not spending thousands and thousands of dollars but I do deserve a call back. I understand how busy people get but this is the worse customer services I've ever received. I have bought flooring, windows, a water heater, roofing from Lowes and many many other products where my money apparently is good. However, have good return on customer, I guess I'm not worthy.