SUBMIT A COMPLAINT

Sunbeam Products Customer Service

0
Complaints41
Pending0
Resolved0

Newell Brands Inc.

6655 Peachtree Dunwoody Road
Atlanta
Georgia
United States - 30328

Customer Support Phone Numbers

+1 800 458 8407(Appliances - Kitchen & Irons) 1 0
+1 800 892 7684(Bedding) 7 0
+1 800 435 1250([email protected] & Heat To GO) 1 0
+1 888 264 9669(Heaters, Humidifiers & Fans) 1 0
+1 866 537 2249(Sunbeam Pets) 1 0
+1 800 667 8623(Canada, Appliances, Bedding, Irons, [email protected]) 2 0
+1 888 264 9669(Canada, Heaters, Humidifiers and Fans) 1 0
Plus

Sunbeam Products Complaints & Reviews

Sunbeam Products / sunbeam 1000 watt microwave

Ch
Apr 26, 2019

Dear Sunbeam. You need to improve two areas, the electronics and the tendancy for rust on the creases and opening around the door. I am on my 3rd unit, and all have been defective in less than a year. I returned two before this last one. The first one just quit working, the last one caught...

Sunbeam Products / slumber rest fleece electric blanket

Ma
Mar 13, 2019

My blanket stopped heating after less than 2 months. I have sent two emails using the form on their site. I have gotten an automatic email from them with a reference number stating they will contact me soon. That was a week ago with no response. I have also called 4 times. 1 call I waited...

Sunbeam Products / sunbeam electric blanket

Fr
Jan 31, 2019

Our sunbeam premium soft queen velvet plush heated blanket with 20 heat settings, ice blue, style # 84sqe, part # 187115-003, keeps sliding off of our bed at night, to the point that it's disturbing our sleep — big time. How can we stop it from sliding off our bed every night??? It's driving...

Sunbeam Products / aa batteries

Di
Jan 30, 2019

I purchased AA batteries form the dollar store as I have done for many years. 1/24/2019 while I was watching TV my Verizon remote stopped working. At first I thought the batteries that I had just changed around Christmas were already dead. (UPC 629312-145133) Then I felt the back of the...

Sunbeam Products / batteries

No
Jan 16, 2019

my bf works on watches a lot and not cheap ones.Each time he has tried to use these batteries they either blow up in his hands or I have to throw them away before they blow up.I have finally got him to change brands but I have done lost so much money on these batteries now u have lost my...

Sunbeam Products / electric blanket

Gi
Dec 18, 2018

I just wanted to let you know that the new design of your electric blanket is awful. The wheel for the temperature adjustments are to flat and turns to hard for older hands. It also is cold except what is touching you. When I stretch my legs out or move around its cold. There is no satin...

Sunbeam Products / pressure cooker

Au
Dec 08, 2018

I have sent numerous emails to customer service but have yet to receive any response. I was asking where to get a floating valve rubber in South Africa as there is no local website. It is for the Sunbeam Vegas which I purchased about 8 years ago. As it is such a small part I was hoping to...

Sunbeam Products / jcs customer service

S2
Dec 04, 2018

I placed an order on Sunbeam.ca on Nov 24 2018, since then I have not heard anything back about shipping my order. I was expecting to receive this by today to give as a birthday gift. I'm definitely not happy with your service and lack of communication. I tried several times to contact you...

Sunbeam Products / gas hop

An
Nov 22, 2018

Hi bought a sunbeam gas hop a year and 3 months and the big burner MELTTED! I was buzy cooking food and the the gas just started coming out on the said and stared to melt my pot Handels to. Dont know it this could happen if it's sepouse to take the heat. Really dissepointed in this product...

Sunbeam Products / dual queen size electric blanketpac-449-1 style s85kqa

Rb
Nov 03, 2018

I used blanket last week and no problem..Turned it on for tonight and the Control panel controller started blinking..I tried resetting it 3 times like the book said and I have tyo unplug it to stop blinking..Will not heat at all..The other controller works and heats up..Whats up with all...

Sunbeam Products / I am complaining about sunbeam blanket

Ri
Oct 02, 2018

I ve been waiting for a return label for my heated blanket forever, every time I call there is excuses or disrespectful in answering my question, just now Betty hang up on me, I spoke to sky last week she said to wait even longer because the company short staff, I did the web chat, they...

Sunbeam Products / 14l mineral waterpot model : smwp-14a

Ma
Sep 25, 2018

I am a 59 year old male and excessively overweight. Recently I decided to go on a diet as my health was starting to deteriorate. On Saturday 22 September 2018, I purchased a exercise machine and 2 x Sunbeam 14L Mineral Waterpot Model : SMWP-14A (one to keep at home and one for my office at...

Sunbeam / sunbeam foodsaver urban series cut & seal vacuum sealer (vs6100)

Ma
Sep 03, 2018

Purchased the above item and have received it, but cannot get to work. Have to hold down by both hands to get it to turn on and if you can manage to press the Vacuum and Seal button whilst holding it down. IT DOES NOT WORK. Would like to return and get a refund please. My order no from you i...

Sunbeam Products / 4 slice toaster

Th
May 30, 2018

We purchased a 4 slice toaster from Target Eastland Vic . We have had the item for 6 weeks and have been overseas on holiday for 3 of those. The toaster has elements that are not working in different sections, and bread doesn't toast on one side evenly having to swap half way to cook. We...

Sunbeam Products / renue heated wrap

Kd
Jan 29, 2018

I would like the contact information for your corporate office. I purchased one of your Renue Heated Wraps. I recently used it for neck & upper shoulder pain. I had the wrap on for 28 min. About a half hour later, I felt a burning sensation on my upper arm. When I looked I had a burn...

Sunbeam Products / for the last 2 winters i've had to buy a new heated mattress pad king size

He
Dec 27, 2017

I love the brand but I'm not happy at all for the last two winters i've had to buy a new mattress pad because it quit working I do be leave they should last longer then a year when you only use it in the winter. I think you owe me a new one this is [censor] I pay good money for the idem my number is 660-341-5075 lets please get this handled right away

Sunbeam / sunbeam 5.5 litre crockpot

Di
Nov 18, 2017

I have had my Sunbeam Crockpot for about 4 years. It is in immaculate condition and is used maybe once a fortnight, mainly in winter. Today I put a rolled leg of lamb in it and cooked it for about 6 hours. When I was washing it up tonight, I discovered a dirty patch in the stainless steel...

Sunbeam Products / sunbeam heated blanket

Me
Oct 23, 2017

We bought a sunbeam burgundy heated blanket queen size Christmas last year..got it home..kept the box and receipt..put it on..loved it!! Had it on till this March (southern Mo) put it away till last night 10-22-17. The blanket #bsm9gq-r310-22awd #027045753272. Put it on last night ..and...

Sunbeam / electric blanket pac 0595 holmes styles y85kq

An
Nov 27, 2016

To Whom it May Concern, The winter of 2016 I Purchased the above Sunbeam Blanket. When the blanket was removed from proper storage the right side would not work at all the light blinked, however; the right side had stopped working completely. As a consumer I had complete confidence in...

Sunbeam / electric blankets

Re
Feb 15, 2016

Brand new and light blinks telling me it will not work . Went to web site to find over 30complaints for the same thing. For the money they charge the product don't work. You may get a month out of it. I am disabled and need it and I sit here cold all the time cause the product I bought i...

Sunbeam / king size, heated mattress cover

Sh
Jan 26, 2016

OMG< my brother gave me a Sunbeam heated mattress cover for x-mas, I live in Florida, rarely need to use it, personally I'm a big fan of the electric blanket, not only is this my first heated mattress cover also my first Sunbeam product, fast forward to today Jan 25, the coldest day thi...

Sunbeam / dual control queen mattress pad - a02-tc-03u2 style s85kqa/e23623f

Re
Jan 18, 2016

A gift from our son in Dec. 2014 (Order No. 113-0928394-6837844). Used by my husband, Gabriel, who is 89, and myself. Used a couple of months-only when it is cold -we live in California. I can not tell when the damage occurred but because it is extensive I would guess the damage has been...

Sunbeam / electric lap blanket

Re
Jan 09, 2016

Like previous complaints the control to my electric lap blanket blinks on the high setting and is not heating! This blanket has not been used very much. This was a gift several years ago. date of incident 1/7/16 no client number desirable resolution ~ replacement of either style A85AP...

Sunbeam / heated blanket

Mo
Dec 02, 2015

Where can i get a real old fashioned heated blanket???? These new ones only last one year then fail on me. On top of that, i hate the new temperature regulators. I find a warm spot and move my foot there, only to have it cool off when the foot gets there. The whole point is to put my foot...

Sunbeam / heater blanket - very disappointed in this product

Dm
Nov 25, 2015

I've purchased 6 of their heater blankets for family and friends. They all have complained that after a couple of month the control panel starts to blinking and the blanket will no longer heat. I feel that this matter should be addressed and handled. People spend their hard earned...

Sunbeam Gas Oven / oven door shattered

Ad
Jun 18, 2015

Sunbeam Gas Oven Model No: SGEO-900SA Last night wile cooking dinner I opened the oven door and it shattered in to a million pieces. There was no crack or anything else, it just shattered for no reason. How is that possible. I have been on the internet for about two hours now. I can not find...

Holmes Products/sunbeam/jarden / theft and no customer service

Pu
Apr 09, 2015

DO NOT BUY ANYTHING FROM THIS COMPANY!!! They sell crap, and then they sell you LIES, and then they give you NO customer service!! And on top of all of that, they STOLE my money!!! I bought two air filter machines from this company. I needed some new filters and the company was having a...

Sunbeam Plaid Warming Throw / blinking red light

Kj
Jan 25, 2015

I had gotten this plaid warming blanket for Christmas about 2 yes ago and it just stopped working . its blinking on high with a red blinking light. I really loved this throw but I don't know what is wrong with it.could you please give me some feed back please

Sunbeam Electric Blanket / blinking control

Lo
Dec 23, 2014

This is the second blanket that started blinking. I got frustrated with the last one, cut off the cord and just use it for the dogs. Now, after two years, THIS one is blinking. WTH??? It was working fine until we plugged into power strip (everything else before and since works fine on the...

Sunbeam Technologies / fake or fraud

Ne
Sep 03, 2013

it is a fraud company so many employees pay money 1 lak to 2 lak, through consultancies, mostly good amount goes to the company, the projects are also fake, just showing we have projects, and also conducted campus drives and also collected 20, 000 to 50, 000 from the college student...

Sunbeam / faulty electric blanket

Du
May 09, 2011

I purchased a safe and sound Sunbeam electric blanket 1o months ago and one of the controllers has stopped working completely. I contacted Sunbeam customer service and waited 45 minutes to speak to a Sunbeam rep. When she finally answered, the rep - 'Trish' - was rude, unhelpful...

Sunbeam / electric blanket too short

Fe
Jan 24, 2011

Just bought Sunbeams electric blanket at Walgreens, and it was only 5 feet long. I was pretty sure it was going to be twin size, but I had no idea it would only be 5 feet long. Not long enough to cover my feet. It also automatically turns off in 3 hours. That means it will turn off while...

Sunbeam / electric blanket

Ho

Sunbeam electric blanket. Gutless. I have one purchased in the early 50's that still works and can give you enough heat to stay warm on a very cold winter night. In the last 15 years I have purchased 5 "new" blankets 4 of which just stop warming - and they were wimpy when they were...

Walgreens By Sunbeam / heating pad

Su

Hello: I don't know if you would really call this a complaint. I had a walgreens by Sunbeam heating pad. I loved it but something happened to it and I was wondering if I could be sent some type of a coupon to be able to obtain another one. I was going to plug it in and the plug in that...

Sunbeam / scam alert

Al

Sunbeam heating pad P.N. 112237-E, this heating pad gave me blisters on my right shoulder while using while sleeping. It was set on two hour shut off and medium setting, which it did but three large blisters appeared and the pain of the blisters woke me up. This product should not be sold...

Sunbeam, Twin Electric Blanket, / blinking controls, not heating

La

I purchased this twin size Sunbeam electric blanket because the heat helps the pain of my fibromyalgia, a muscular pain syndrome. After just a few nights, it stopped heating, and the controls just continued to blink. Couldn't turn it on or off. I unplugged it at the outlet and at the...

Sunbeam/ Mrcoffee / heating element

Sh

We bought a mrcoffee FTseries for about 50.00 55.00 2 years ago. One day it would not work. The heating element went out. We bought another one after that because we liked all the features on this coffee maker.One year later the same thing happened again. We will never buy a mrcoffee again. Nor will we buy another product made by sunbeam.

Sunbeam / electric range

Th

I ORDERED A SUNBEAM ELECTRIC SMOOTH SURFACE RANGE FROM AJ MADDISON A YEAR AGO...I PAID THROUGH THE NOSE FOR IT TOO. IT CAME AND WAS SET UP AND I WAS THRILLED...THEN I COOKED ON IT AND IT'S BEEN A DISASTER EVER SINCE. THE OVEN BURNS OR UNDERCOOKS EVERYTHING AND EVEN THE LOWEST SETTING...

Sunbeam / control light blinks

Kr

I have a Sunbeam that I bought back in 2008 used it one season packed it away and didn't use again until this winter. Worked for a couple of weeks and now have blinking light on one side of blanket. The other side varies in its temperature control will be burning hot and then not...

Sunbeam, Westpointe & J.c. Penny's Electric Blanket / these new electric blankets are a rip off!

I've purchased 3 electric "warming" blankets since January or February of this year. I have listed them above. Honestly, none of them worked over six weeks (if that long). Once I got them up to a good, high heat...they freaked out & basically just quit. I assume that the companie...