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Rent-A-Center Customer Care Service


5501 Headquarters Drive
United States - TX75024

Customer Support Phone Numbers

+1 800 422 8186 17 3
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat9:00 AM - 7:00 PM

Rent-A-Center Complaints & Reviews

Rent-A-Center / I am complaining about, the services damaged merchandise workers and managers

Marvella Hinton on May 15, 2017
Its too long. I need a phone conversation. I psid for a. Maytag washer & dyer unot. Was promise somethings.. Delivery was horrible.. My stuff got scratched before enterin home.. But thats one problem. Workers screwed up so bad. They had to come out the next morning bc they forgot to...

Rent-A-Center / rent a center employee on mlk in atl ga

Shawn Shawn on May 1, 2017
I'm forced to end my 14 year relationship! with Rent-A-Center because of a SUPER RUDE inconsiderate female employee ! Out of all these years I might have been late 3 times in total ! So i can't understand why she call me more than once in one day when im not even late!!! I have...

Rent-A-Center / Customer service

Arzapalo64 on Apr 29, 2017
Out of all my years of business that I have had with your company, lately when they changed the management I have been disgusted. Your employees are unethical, rude and the practice is just horrible. They don't understand when something is being asked and continue to harass me over and...

Rent-A-Center / i am only a reference

Tekeshea on Apr 20, 2017
I don’t have an account with these people (Rent-A-Center), and I never will due to their unprofessional-ism. They are looking for one of my friends and they are constantly harassing me to get a message to her. I told them I informed her and I have asked them to stop calling me over and over...

Rent-A-Center / Harassment

Carolyn McShan on Apr 18, 2017
I have asked them several times to stop calling my phone for their customer. I was told that they were removing my name from the list, yet in still they still call. Today Chris call my phone and left a message. So I call him back, he got mad at me and hung up in my face. I am going to...

Rent-A-Center / Cellphone

Tldh on Apr 17, 2017
A few weeks ago, my husband and I visited our rent a center where we currently pay for a phone. When given the phone, which is a note, we were also given an old scratched up otter box, which ended up falling apart. The plastic screen ripped. At some point the phone ended up with a small...

Rent-A-Center / Late payment excessive force and harassment

John P Mckee Jr. on Apr 10, 2017
iwas in the shower when i heard knocking on the door, so i continued my shower, i then heard someone knocking for literally 5-7 min straight, so i jumped out of the shower quickly and headed for the door and looked out of the peep hole, and seen it was r.a.c., might i add i bought nothing...

Rent-A-Center / Customer service

Sandra Joseph on Apr 7, 2017
I'm currently a customer with rent-a-center, I was out of town due to two deaths in my family, I was told by my family memeber who was house sitting that the tech/delivery guys were banging on my door and screaming my name for me to open the door... I am appauled and disappointed on how...

Rent-A-Center / Bedroom set

Janae B on Feb 16, 2017
I was delivered a bedroom set from Rent A Center; in Leesville, LA on 10 February. Upon the almost completion of my bedroom set, I was told that they brought the same side rails for the bed. Me, I'm like okay; can you come back tomorrow and I was given a yes. So, 11 February came and I wa...

Rent-A-Center / I canceled an order and am seeking resolve.

Michael Schwander on Feb 4, 2017
my name is Patricia Dineen i am from yonkers n.y. 10704, i ordered a tv on line from rent a center . I decided to canceled my order . agreement # o777 404 4376 . I paid the first payment and am trying to get reimbursed and confirm i canceled . However everyone i call passes me off to...

Rent a center hazard, ky / Past service... Cell phone.. New service, new phone

Sigh2369 on Jan 21, 2017
Past service experience... awful.. I was due a payment, and called and said I would be by that afternoon, they said fine... couple hours later, my mother called me, and I heard my autistic son in the back ground screaming and she said they showed up, and banged on every window, every door...

Rent-A-Center / Misleading information

Divina Valdez on Dec 26, 2016
About two years ago I rented a queen sized mattress from the RAC in Laredo, Texas on Guadalupe St. I explained to the employee that I needed to rent a queen bed for a month because my mother was coming for a visit, but I didn't want to purchase one. The employee said that I had sign a...

Rent-A-Center / Manager @ 1768b columbia ave, columbia, pa 17512

Jennbunnyak on Nov 15, 2016
I am a current customer at Rent-A-Center and have been for some time. I have had repetitive issues with the Store Manager; Mike at the store @ 1768B Columbia Ave, Columbia, PA 17512. For the last several months each and every time I call to make a payment I am held on the phone for over...

Rent-A-Center / Attitude

Littlebits44 on Nov 12, 2016
Lazor managee of springdale Arkansas. Was rude to me and i tried to pay him on washer an dryer most of what i owed he said my son was upset with him an i said i apoligise for that but i have 30 dollars now an i will catch up on the paymts an he said no we were just a wk behind ive bent a...

Rent-A-Center / The staff at concord office named manny

Lilibeth Bersabal on Nov 11, 2016
I dont remember when I signed up for my units, but when I get to the store it was Manny who i signed up my brand new dinning table and couch with. I ordered a brand new black leather couch with him, and was told that it wont arrive until 4-8 weeks, therefore, we had to rent a used dirty...

Rent-A-Center / Samsung note 2

Kate Noonan on Nov 8, 2016
Called rep on Nov. 1 and told him to take two weeks from debit card and told him he could use auto pay from that point on. Today he locked my phone and the message I got was I would have to buy it back. This would be the third time. I only owed 71 dollars on it. Also I told him two week...

Rent-A-Center / Mattress

Alisi on Nov 3, 2016
My name is Alisi Tuivai. I recently stopped at the Rent-a-center in Panorama city to rent/purchase a bed. I specifically asked for a brand new queen size mattress. I ended up getting a used mattress and the wrong size. The mattress overlaps the box springs. The male who installed...

Rent A Center / RAC driver

Esther Olivas on Nov 1, 2016
On Tuesday 10-25-2016 at 6:14pm I was driving on my way home on Centerville Rd when a maniac in a white van stayed literally on bumper. I turned left on Duck creek and driver stayed right behind me till I finally moved out of his way. He sped up so my daughter and I were able to get the...

Rent-A-Center / Personnel, not doing the right thing

crownisroyal on Jul 25, 2016
I have been a loyal rac customer, i have bought and paid for 4 flat screen tv's, ps4, refrigarator, recliner, queen size matress and boxspring and now the problem two htc cell phones witch i owe less than 500 to pay both off i have had the extra warranty been paying for that and i was told...

Rent-A-Center / Agr#:aet17350-Dominator Cafe Rocker Recliner

jim hook on Jul 5, 2016
We had purchased two new recliner's before you bought out Aaron's in our area, we were very happy with arena's. And we bought two recliner's first from Aaron's, we were very happy with there services and have had nothing but problem's since your store took...

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