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Rent-A-Center Customer Service Contacts

+1 800 422 8186 (Customer Service)
+1 800 665 5510 (Product Information Or Pricing)
5501 Headquarters Drive
Plano, Texas
United States - 75024
Mon7:30 AM - 8:00 PM
Tue7:30 AM - 8:00 PM
Wed7:30 AM - 8:00 PM
Thu7:30 AM - 8:00 PM
Fri7:30 AM - 8:00 PM
Sat7:30 AM - 8:00 PM
Sun9:00 AM - 8:00 PM

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Use this comments board to leave complaints and reviews about Rent-A-Center. Discuss the issues you have had with Rent-A-Center and work with their customer service team to find a resolution.

Complaints & Reviews

Dec 14, 2020

Rent-A-Center — Billing problems & scams

I have been paying on my washer/dryer for almost 2 years now. Payments had never changed until oct 20202...

Nov 03, 2020

Rent-A-Center — Their employees

I am writing this in order to protect other customers, or possibly employees. The employees of thi...

Oct 24, 2020

Rent-A-Center — Wrong person and wrong address

I had a knock at my door I open the door and this kid starts telling me I owe rent a center 300 plus dollar...

Rent-A-CenterEmployees treated wrong by company

RAC wants to have employees self terminate themselves and draw unemployment. This is so wrong. RAC should pay them there regular pay during these hard times. It is obvious that the heads in corporate doesn't give a damn about there employees just like they dont give a damn about the customers. This is so sad and sorry. These owners really need to care alot more.

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    Mar 21, 2020

    Rent-A-Center — Blowing up my phone and door

    I have bought 10 things from these people and now I'm 7 days late cuz of the [censored] going on right now and they...

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    Feb 20, 2020

    Rent-A-Center — Harassment

    I don't know how many years and how many things i've gotten from rent a center but these ppl on...

    Feb 12, 2020

    Rent-A-Center — unethical behavior

    I visited the store during a sales event, to check prices on a bedroom set for my niece. As I was walking...

    Feb 01, 2020

    Rent-A-Center — bedroom suite

    rented a bed room suite on dec 19th 2019...remote to headboard didnt work, missing handles from dresser and...

    Jan 13, 2020

    Rent-A-Center — washer n dryer set

    I rented a washer n dryer set which was great. Then I changed jobs which interfered with making my payment a...

    Jan 07, 2020

    Rent-A-Center — washer and dryer

    I've been at Rent-A-Center customer for a little over a year now I was a few days late making my payment...

    Jan 04, 2020

    Rent-A-Center — sofa

    employees give out my information to somebody not living in the household, I didn't ask for ID...

    Dec 29, 2019

    Rent-A-Center — blk ss 5.0cf tl lg washer & 7.3cf

    My name is Barbara Howel, I've been a customer with Rent A Center for quit sometime. Spent alot of money. A...

    Dec 21, 2019

    Rent A Center — employee

    You have a very ride man working at this store I've been a customer for a while now and never have...

    Dec 12, 2019

    Rent-A-Center — the manager

    Hi I e been having a lot of problems with the manager at the rent a center in Elkins wv we have bought ton...

    Dec 06, 2019

    Rent-A-Center — bedroom set

    There was an little issue with payment which this is my first time ever having this issue. I'm a loyal...

    Nov 05, 2019

    Rent A Center — missing furniture and lied to

    We purchased furniture from rent a center in September, a bedroom Suite, mattress and a couch and loveseat...

    Nov 05, 2019

    Rent-A-Center — stereo receiver

    We get insurance on everything we get through Rent a Center.We sent in our reciever almost 7 months ago.We...

    Nov 03, 2019

    Rent-A-Center — game console

    Yes I ive been overcharged n harrass on payments I keep payinv on time no past due bills.. Ive discuss the...

    Oct 30, 2019

    Rent-A-Center — bedroom set

    I have been a LOYAL customer at this location and ON TIME with ALL my payments. The manager (Evilio) and hi...

    Oct 29, 2019

    Rent-A-Center — bedroom

    I've been a customer a few years and paid off a few items. I have one more item to pay off I've been...

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