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CB Parcel Delivery Services LBC Express Complaints #2-21
LBC Express

LBC Express review: With due respect I would like to file a complain regarding the parcel I sent ( 1 comment)

I
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2:33 am UTC
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I book to Lbc via online and my parcel is pick up by LBC Trece Martirez Cabuco branch. Since LBC form is not same as expected for filling address so counter the problem I print a complete address to a 1/4 piece of bond paper. I give to the rider in put it inside the pouch with the cellphone to return. Often times I check the status of the parcel expecting to received by the recipient for a day or two but to my surprised the status of my parcel stays for for4 days in one station this the return voids. Until now 10-10-26 still not delivered

Claimed loss: I want to claim amount of my parcel amounting to 4,132.00 pesos Vivo 50

Desired outcome: Pay the amount loss in this transaction

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M
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M. Schulist
1 complaint
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Oct 20, 2026 1:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Four days stuck in one station is not normal, and "return void" means someone needs to physically check that pouch. Go back to the Trece Martirez Cabuco branch and ask for the branch manager, not the counter staff. Bring your tracking number, receipt, and the printed address copy. Ask them to scan the parcel in front of you and show exactly where it is, then give you a written status and a delivery date. If they cannot, file a formal complaint with LBC customer care the same day, and copy the DTI consumer office. Demand delivery or a refund and keep every reference number.

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  1. LBC Express Contacts

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    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 20, 2026
  7. View all LBC Express contacts
LBC Express Category
LBC Express is ranked 16 among 90 companies in the Parcel Delivery Services category
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