Menu
Write a review
File a complaint
LBC Express Profile

LBC Express

www.lbcexpress.com

Learn how the rating is calculated

1.0

Overall reputation rating based on reviews and complaints

LBC Express earns a 1.0-star rating from 8 reviews and 2822 complaints, indicating that most customers are dissatisfied with delivery services.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

LBC Express Complaints Page 142 of 142

ComplaintsBoard
A
9:03 pm UTC

LBC Express My son called me a liar

Nov.19 lbc team singapore pick up my package, they promise me that before christmas it would arrive in palawan phils. Upto now jan.7 no sign of my package. Inside was supposed to be my gifts and cloths for our 2 boys for christmas. Yesterday I called to check, then to my supprise my 7 year old son called me a big liar. My heart was broken I could not talk anymore. How could anyone pay the damage cause to me by this situation. I hope this would not happen to others. For lbc you say hari ng padala, please live up to your motto.

Read full complaint and 824 comments
Hide full review
824 comments
Add a comment
T
T
Tesil, Abygail M.
US
Send a message
May 03, 2026 1:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

The lbc rider don't want to check it first the item before paying ,and my customer don't want to pay it early and the rider says he has an option to cancel it and the customer agree to that, that's so unfair the item is good and i shoulder delivery fee thats ridiculous

K
K
Kat Ryn
PH
Send a message
Apr 28, 2026 3:27 am UTC

My parcel with a Track number of [protected] has been stuck in Calbayog and until now there is no update. I have already tried to call lbc catbalogan but no one is answering thr call. tried also contacting their hotline but the number given is not correct .

View 0 more photos
A
A
alexter villaganes
US
Send a message
Dec 01, 2025 9:50 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

They're not responsible to the customer and have bad attitude too communicate to the customers

View 0 more photos
H
H
Heidiliza Dalanao
US
Send a message
Dec 01, 2025 2:32 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am filing a complaint for failure of LBC to deliver a parcel [protected]. It was received by branch on 05 November 2025. Until now it is undelivered. Parcel is from Paranaque to Bacoor City

J
J
Judith Del Valle
PH
Send a message
Dec 25, 2024 6:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I would like to follow up on mg complaint filed last December 11, 2024. As of today, I have not received any resolution or further communication. Could you kindly provide an update on the status and when I can expect it to be available?

I look forward to your prompt response.

Z
Z
Zhynie Dunggon Hiballes
PH
Send a message
Oct 08, 2024 11:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Your company marked my shipment status a "delivery failed" even though you didn't contact us or message us! what a trash company this is. Deliver the [protected] parcel as soon as possible! your charges are too high, but the quality of your service is crap!

View 0 more photos
F
F
Flora flora
PH
Send a message
Oct 08, 2024 7:58 pm UTC

Good morning, kindly help me to redeliver my parcel thanks for concern

Tracking#[protected]

, 28 September 2024

Shipment has been received at SCS RETURNS CENTRAL HUB
From..San jose nueva ecija

View 0 more photos
S
S
sailorjohn
PH
Send a message
May 19, 2024 3:02 am UTC

I have been tracking 4 boxes on your tracking system which has NOT been updated in 3 weeks Now I get notifications that the four boxes are in Tacloban and can not be sent to Calbayog City LBC where they are put on the inter-island boat to Sto Nino Island.

Tracking numbers:

[protected]

[protected]

[protected]

[protected]

Please respond today.

F
F
Fernando Lacson
Lindenhurst, US
Send a message
Apr 07, 2024 7:32 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Computer got have damaged when we received it

My name is Fernando Lacson phone no [protected] e-mail Doggyron60@aol.com

Please response I’ve been trying to reach you for a long time. The package got damaged last December

View 0 more photos
J
J
Jammmm
PH
Send a message
Apr 01, 2024 7:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Good day!

I have a concern for the item I just picked up yesterday on the LBC branch of Cabanatuan. I sincerely requesting to hold the payment and don't give my payment to the shipper since I received Fake item. I request for the refund and I will give back the item to the shipper. Tracking number is [protected]. Thank you!

About LBC Express

LBC Express is a courier and cargo company offering delivery and remittance services. They provide domestic and international shipping, door-to-door delivery, and online tracking of parcels. LBC also offers money transfer services, bill payments, and mail solutions for both individual and corporate clients. Their network spans across the Philippines and extends globally.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Most discussed LBC Express complaints

My son called me a liar
4
(opinions to this review)