LBC Expressundelivered items due to unknown recipient

C Review updated:

Hi LBC! I checked my transaction status every day and I even contacted your hotline about it. Maghapon po aking nasa store pero wala pong dumating na tagaLBC kaya i wonder bakit sinasabing unknown ung recipient? I even indicate the name of the store para mabilis makita. And when i called your hotline and sabi ung napagtanungan na reynaldo chua wala daw ganung name na recipient . As far as i know yan ung may ari ng building . hndi namn sya pumpunta dto dahil may tauhan po yan para mangollection ng payment. What's the used of the contact you asked from us? Pwede nyo naman kami tawagan para ma inform kami. And now nasa HAngar na sya? And again 24-48 hrs. waiting daw ulit.?Yung totoo LBC?Ilang 24-48 hrs. na naman po kaya yan? Hopefully dumating na next week. Sana maging maayos na po ung service nyo. Thank you.
transaction#: [protected]

25-Aug-18 Arrived at PENDING-HANGAR EXCHANGE.
25-Aug-18 Arrived at INTERNAL DISPATCH.
24-Aug-18 Shipment is with a concern. Please get in touch with us through our official customer care channels.
24-Aug-18 Ready for delivery. Please expect delivery within the day.
23-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
23-Aug-18 Ready for delivery. Please expect delivery within the day.
22-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
22-Aug-18 Ready for delivery. Please expect delivery within the day.
21-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
21-Aug-18 Ready for delivery. Please expect delivery within the day.
20-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
20-Aug-18 Ready for delivery. Please expect delivery within the day.
18-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
18-Aug-18 Ready for delivery. Please expect delivery within the day.
17-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
17-Aug-18 Ready for delivery. Please expect delivery within the day.
16-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
16-Aug-18 Ready for delivery. Please expect delivery within the day.
15-Aug-18 Your shipment is ready for claiming at QUEZON CITY COURIER DELIVERY TEAM. Please inform your recipient.
15-Aug-18 Ready for delivery. Please expect delivery within the day.
14-Aug-18 We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels.
14-Aug-18 Ready for delivery. Please expect delivery within the day.
14-Aug-18 Arrived at QUEZON CITY COURIER DELIVERY TEAM.
14-Aug-18 Forwarded to QC COURIER DELIVERY TEAM.
14-Aug-18 Arrived at METRO MANILA AREA.
13-Aug-18 Forwarded to LBC CENTRAL EXCHANGE.
13-Aug-18 Arrived at ZAMBOANGA DISTRIBUTION.
13-Aug-18 Accepted at ACCEPTED AT : LILOY.

Responses

  • Gr
    Gragasin Marifel Feb 02, 2021
    This comment was posted by
    a verified customer
    Verified customer

    Hi lbc. Almost 1 month na ang item ko until now di nyo pa rin dinidiliver.. Sa 22o lang hindi maganda ang service nyo swear.. una sa lahat kaya nga po may naka indicate na contact number ng costumer nyo para yung rider contakin kami mga costumer.. if ever na idiliver nila... di ko alam kung diniliver ba ang item ko o sadyang tamad lang kayo kumilos para gampanan ang trabh0 nyo.. nag bayad namn kami ahh.. anu na ngyon plano nyo sa item ko.. f.y.i documents yun .. anu na balak nyo? Ilan beses na kami nag email sa inyo pero wala kayo responce .. ayusin nyo serbisyo nyo ..

    0 Votes
  • Ri
    Rizza De Lara Jan 07, 2021
    This comment was posted by
    a verified customer
    Verified customer

    Ilang beses na ko nagpabalik balik sa Origin Branch sabi iresend na lang daw, hanggang ngayon wala pa din. Anong petsa na wala pa din yung documents.

    Mon, 04 January 2021

    Shipment has been received at INTERNAL MAIL - PENDING.

    Wed, 30 December 2020

    Shipment has been received at INTERNAL MAIL DISPATCH.

    Tue, 29 December 2020

    Shipment issue. Please get in touch with us through our official customer care channels.

    Mon, 28 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Thu, 24 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Wed, 23 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Tue, 22 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Mon, 21 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Sat, 19 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Thu, 17 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Tue, 15 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Mon, 14 December 2020

    Shipment is with a concern. Please get in touch with our official customer channels.

    Mon, 14 December 2020

    Please expect delivery within the day.

    Sun, 13 December 2020

    Shipment has been received at MUNTINLUPA-LAS PINAS DELIVERY TEAM.

    Sat, 12 December 2020

    Shipment is en route to MUNTINLUPA-LAS PINAS DELIVERY TEAM. Next update for this shipment will come within 2 day/s.

    Sat, 12 December 2020

    Shipment has been received at COURIER EXCHANGE.

    Fri, 11 December 2020

    Shipment has been accepted at BALIUAG PROPER.

    0 Votes
  • Ka
    Karr Axl Jefferson Camalig Oct 19, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Lbc nung unang deliver dito sa batangas nareceive ko tas nung nagpadeliver ulit ako wala nang dumating? 2weeks na mahigit wala pa din. binabayadan kayo ng tama tas ganto. location : batangas pier, santa clara besta shipping lines

    -3 Votes
  • Th
    Thess Borromeo Sep 23, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Hi lbc, mag 3 months na parcel ko till now walang update? Reason nyo na misrouted ang parcel sa HINIGARAN BRANCH, may details naman ng consignee ko sa packaging ng lbc, Bakit d nyo tinawagan? At nakarecord naman sa system nyo? Para ano pa at humingi pa kayo ng details ng consignee ko??D nyo ba alam ang karatig bayan nyo lbc hinigaran? Ang lapit lang ng isabela sa inyo! Ngayun Saan na ang parcel ko? Masyadong delayed na ang process ng documents ng kapatid kong ofw na namatay dito sa Singapore, at ang mga anak ko nahihirapan na sa pag aaral nila dahil hanggang ngayun wla pa ang phones na dapat gamitin sa online class nila! Hoy gising LBC! Anong nangyayari? Pakiupdate naman ako sa status ng parcel ko!!! Im very upset and disappointed talaga sa inyo!!

    0 Votes
  • Ge
    Gee Montenegro Dumlao Mar 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Nakadalawa na saken tong Lnc Cabanatuan nato sobrang tamad ng dlivery msn dto ever lagi nlng return ang parcel ko tuwing mgppship ako dto lagi nklagay kesyo close ang bahay ng recipient kesyo wlang tao, samantalang namumuti na mga mata mg recipient kakaantay na idliver nila ung parcel sobrang nkkainis na..dpo nmin pinupulot ung pinbbyad s sjipping fee ung imbes na kikita k ng konti abonado pko dahil s kapabayaan at katamaran kakupadan nyo mga wla kayong konsensya may karma lahat ng ginagawa nyo maliit man o malaking bagay mga yan basta nkaabala at nkpurwisuo kayo s customer nyo may karma lahat..very poor service
    #LbcCABANATUAN delivery team and also
    #LBcIriga delivery team same problem same reason palpak tlga kau

    0 Votes
  • Dv
    Dvoy Feb 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Iba naman sakin. kinuha yung G-Shock na pinadala sakin. Hindi nila dinilever yung package sabi lang dun sa tracking info nag attempt sila ng ilang beses pero hindi daw malocate yung address. Kahit isang text o tawag wala akong natanggap sa kanila. Mas mabuti pa yung ibang courier jan kahit 50 pesos lang yung value ng package tatawagan ka talaga nila. Kaya nag request ako na e forward sa malapit na LBC branch. Pero nung pag pick-up ko sa item at pag dating ko sa bahay hindi ko namalayan na binuksan na pala yun at kinuha yung laman ng package ko. Makikita nyo sa attached pics na easy open na yung package nya. Sabi daw nung nag palada hindi daw dapat easy open yung sa package. Actually, pinupunit ko sya lagi everytime may package akong dadating galing LBC kasi hirap buksan. Ngayun under investagation daw. Kaduda duda yung nag deliver ng package kaya pala hindi ma locate kasi kinuha na nila.

    Comments
    Comments

    0 Votes
  • Ri
    Rizalyn Datan Feb 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    same situation. 1 month na kong paulit ulit tumatawag at nag eemail sa lbc but until now wala pa rin yun passport ko. nakailang send na ko ng contact no. at complete address ko pero until now wLa pa ring sagot..

    -3 Votes
  • Je
    jedandan Feb 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    bakit po pag sinearch po yung nakalagay sa status ng lbc tracking niyo madami lumalabas na branch hindi na po tuloy saang branch ng lbc ang punta

    -8 Votes
  • Ag
    Agent Orange Milabz Jan 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    September 26, 2018 Forwarded to HANGAR-DISPOSED FROM PENDING-HANGAR EXCHANGE.
    August 16, 2018 Arrived at PENDING-HANGAR EXCHANGE.
    August 15, 2018 Shipment is with a concern. Please get in touch with us through our official customer care channels.
    August 15, 2018 Ready for delivery. Please expect delivery within the day.
    August 14, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 14, 2018 Ready for delivery. Please expect delivery within the day.
    August 13, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 13, 2018 Ready for delivery. Please expect delivery within the day.
    August 11, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 11, 2018 Ready for delivery. Please expect delivery within the day.
    August 10, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 10, 2018 Ready for delivery. Please expect delivery within the day.
    August 09, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 09, 2018 Ready for delivery. Please expect delivery within the day.
    August 08, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 08, 2018 Ready for delivery. Please expect delivery within the day.
    August 07, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 07, 2018 Ready for delivery. Please expect delivery within the day.
    August 06, 2018 Your shipment is ready for claiming at CALOOCAN - VALENZUELA DELIVERY TEAM. Please inform your recipient.
    August 06, 2018 Ready for delivery. Please expect delivery within the day.
    August 04, 2018 We tried to deliver your shipment but house was closed and no one was there. LBC will deliver the next business day.
    August 04, 2018 Ready for delivery. Please expect delivery within the day.
    August 03, 2018 We tried to deliver your shipment but house was closed and no one was there. LBC will deliver the next business day.
    August 03, 2018 Ready for delivery. Please expect delivery within the day.
    August 03, 2018 Arrived at CALOOCAN - VALENZUELA DELIVERY TEAM.
    August 03, 2018 Forwarded to CALOOCAN - VALENZUELA DELIVERY TEAM.
    August 03, 2018 Arrived at METRO MANILA AREA.
    August 02, 2018 Accepted at ACCEPTED AT : BANAWE.

    0 Votes
  • Ag
    Agent Orange Milabz Jan 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Same situation .. sabi nung recipient ko nasa bahay lang naman sya pero wala man lang taga LBC na dumating o tumawag sa kanya .. tsk tsk .. nasa exchange hangar na din yung item .. sana pwede pa maretrieve at ibalik nalang saken yung item ..

    -15 Votes
  • Ru
    Russelyn Garcia Jan 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Same situation. Bwisit na lbc yan. Tumatawag pa ako sknila at nag memessage sa fb. Huhu

    -4 Votes
  • Jd
    jdlvin Jan 19, 2019

    @Russelyn Garcia Ganun din dito sa amin 1 week na unknown recipient din daw. Hintay kami wala tumatawag sa binigay namin na contact number. Pumunta na ako sa glorietta branch para magcomplain sabi ko pickup ko nalang sa cainta branch nila tapos email nya daw after 2 days wala pa din tinawagan ko ulit glorietta branch sabi nya na email nya na, sabi ko tawagan nila wala daw contact number, sus... 1 week na wala pa din nakalagay sa tracking status ay arrived na sa internal dispatch. So frustrating lbc. Yang mga outsource nyo palpak

    -19 Votes

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