La-Z-Boyreclining sofa

D Sep 29, 2019

Purchased this in March and it was delivered in May of 2018 . In just over a year the headrest started peeling, called the warranty people, they said no, it's worn out (really!!) then spoke with Lazyboy store management who referred me to customer services (800#) I sent pics, they are not responding. I paid 3000$ for the electric sofa and 1000$ for the regular manual sofa, plus a worthless warranty 350$ . I heard that they have them made in China

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