Kohl's — ripping off customers wrong prices
I spend alot of money at kohls but will never step foot in there again. I made a 250 purchase there the other day and i have it all in car to return. I have had this happend just about every time i shop there, the sale price does not ring up. I purchased a pair of docker shorts on clearance for $4. I was charged $20. When the cashier handed me the receipt and i noticed she called someone over who said i would have to unbag all 4 bags and they would have to rewring, with an attitude mind you. My other option was to take to service desk in far back corner of store. I also needed to be at work in 20 min thats 10 min away. So i ran to cs. I explained what happend the cashier had atleast called and told her only because i bolted with shorts in hand and no bag to the back. I expressed that the cashier shouldve caught this. Its a yellow clearance tag. I was told thats why they have monitors thats my job to make sure it rings up correctly. I said then why have a cashier whats her job? She replied she is to busy to watch every item she rings. Bs. . . It was 8am no one in line even behind me. I asked how was i to unload cart, while she rings as i put up cause counter small, and watch the panel on the other end of the counter? Come on? I was given the differnce of the $ and no sorry or anything. Maybe if they had to be accountabl for incorrect pricing as walmart policy. They are milking probally millions extra out of consumers this way. Later that day at my daughters basketball game i shared my unpleasant experience with 10 or so moms, 5 of them attested to the same thing and no longer shop there. The other 5 im pretty sure wont chance it. I love the items they carry and the quality however if they hire people that dont have to do there jobs i will spend my money somewhere they do. They could save alot of money and go to those dumb self check outs that i hate.
Sorry kohls you just lost some more customers and i will continue to share my story.
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