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CB Department Stores Kmart false advertising of survey!
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Kmart review: false advertising of survey! 115

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12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Recent purchase receipt on11/22/07 offered valued feedback upon entering kmartfeedback.com and a chance to win $2,500 gift card after entering their survey. Web site stated kmartfeedback did not exist.

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115 comments
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Roxanne Shah
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Dec 06, 2007 7:26 am EST

Couldn't make my complaint at Kmart.com--no such web site. They don't want to hear my comments anyway. Cashiers are consistently rude, very frequently pay more at the register than is advertised in the aisle. What a racket.

I live within blocks of Super Kmart in Indpls IN, but I have reached my personal limit. Will never shop there again

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Gary Foster
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Dec 06, 2007 5:20 am EST

Its sad to see how many folks take more time complaining than actually typing in the correct website information. I have never had a problem accessing the website. There is a complaint department (which we are on now) but if you just type kmartfeedback.com in your address space...wah lah...the survey pops right up...Imagine that...But then again...why should I care if a few less idiots are in front of me the next time I shop at the store with the lowest prices and the best value around...Have fun standing in line at WallyWorld!

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Laura Anne Moss
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Dec 05, 2007 7:05 pm EST

I was in Kmart in chesapeake square to nite and was treated like a second class human.
I was in line to check out when the lady at the register told the man in from of me to put the chain across the aisle because she was going home. I looked up and down the registers and there was not a single other register open. After a bit of unpleasantness she told me to go to register six and someone would be there soon. I got there put my stuff on the register counter and stood. About 15 miutes later and a line to the back of the store the front end manager came over and opened register five. Told me I would have to ge to the back of the line. I told her hell no and she said I could wait until someone come on to work. About 45 minutes after i got into this line a real ambitious cashier who needs to work in a sleep factory came over and proceded to open the register. I could have done it in half the time and am not familiar with your rules, she finally checked me out and had the nerve to ask me if everything was alright. It was on, that was my last trip to Kmart, I did not think any store could get any sorrier than Wal-mart, but by damn, Kmart succeeded.

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susan daniel
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Dec 05, 2007 5:27 pm EST

i went to htty://www.kmartfeedback.com and did the survey and entered the 2500 gift card give away. this is the first time I have gone on line and did a survey for kmart to win the 2500 gift card. Try and do as I did and you will get in to the survey.

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angela woody
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Dec 05, 2007 3:47 pm EST

http://www.kmartfeedback.com

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angela woody
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Dec 05, 2007 3:45 pm EST

for all of you that can't find k-mart site to win 2500 here is the site http://www.kmartfeedback.com and k-mart needs to put the whole web address on the reciepts! that way everyone is happy! again the web address is http://www.kmartfeedback.com. good luck!

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frank terry
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Dec 05, 2007 10:40 am EST

Can't find kmartfeedback.com.

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KATHY KITTS
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Dec 05, 2007 9:24 am EST

I had a great experience with kmart.

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Laura Parsons
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Dec 05, 2007 4:32 am EST

I do not like the wysox kmart anymore. They advertise stuff that isn't even at their store, or they only have one or two of the items. For instance i was looking for a certain sweater for my daughter and they only had two of them and they were both the same size. They need to get more variety in their store. The store in Sayre, and Williamsport Pa are much better.

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george porupsky
McKees Rocks, US
Dec 04, 2007 11:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

what a rip-off---kmart you ask for a survey to be done but no survey at address you gave...i'm usually a walmart customer but needed some thing for my dog and wanted to ck your store and you had it, good job----but also was looking for battery operated impact wrench but nothing --how can you sell craftsman tools and associates not know what they have to sell very disappointed...
sorry guys i will be going back to walmart

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Lois M. Bledsoe
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Dec 04, 2007 6:14 pm EST

I also could not get access to the survey for a chance to win a $2500.00 gift card. Unfortunately this is not the first one of such type of farce that I have encountered.

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Stacy Totman
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Dec 04, 2007 9:33 am EST

I also received a receipt stating I could enter to win the $2,500 gift card and no such site was found. KMart used to be a vital, popular store in our town but it has really gone down hill in the past several years.

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Thomas Singelmann
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Dec 04, 2007 8:22 am EST

I also tried to contact the kmartfeedback.com and all I found were multiple complaints. Seems like a scam to get information on consumers.

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ross rodgers
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Dec 04, 2007 6:34 am EST

Still getting fake survey receipts.

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amy kennedy
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Dec 03, 2007 8:59 am EST

Something needs to be done about the service in all kmart stores! First its a big hassle to think your getting a sale price since the sign says that the item is on sale but the checkout disagrees, second your sales receipt says if you give your feedback you could win $2500 thats not true. The prices are high and the staff is no help. You think you would want to change your procedures and be proud of your store so that we are more willing to shop there. I hate shopping there, i will only go if it is a last resort. That doesn't say much for your store.

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Donna B. Curtis
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Dec 03, 2007 7:48 am EST

Was pleased with the service at K-Mart but,could not find the site for the feedback. My receipt #[protected] for items brought on 11-30-2007. Does this site really exist?

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maria
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Dec 02, 2007 8:52 pm EST

my experience there was ok

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raquel G ulloa
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Dec 02, 2007 7:31 pm EST

i like going to k mart beacause thiers low price . thier employs are very helpful . i find evrything im looking for.thank you for being kmart a store at service of the comminute latina.
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raquel ulloa

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cornelia prendergast
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Dec 02, 2007 7:12 pm EST

I THINK EVERYONE HAVE DIFFRENT EXPERIENCE IN SHOPPING AT KMART BUT MINE WAS ALWAYS GOOD. THE SERVICE IS EXELENT.

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cynthia jones
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Dec 02, 2007 4:55 pm EST

I went to the web site of the contest. No feed back survey. Why have it on the reciept if not available to us?

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debbie vitllo
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Dec 02, 2007 4:17 pm EST

I just went to KMart and as usual they always scan things incorrectly and not on sale like whats in the paper. I had to argue with the cashier and ask for a manager. Plus the Kmartfeedback.com there is no such thing. I haven't shopped in KMart for years from past bad expierences and thought I'd try them out again since I was passing by and my lipstick was on sale. Well let me tell you never again. There are splenty of stores out there who have better deals and customer service.

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eve davis
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Dec 02, 2007 4:05 pm EST

couldn't get into the survey i don't think it exist as of 12/2/07.

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Iris Allen
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Dec 02, 2007 1:13 pm EST

So is there a survey or not? Did I also fall into a scam by Kmart?

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Teena Smith
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Dec 02, 2007 1:03 pm EST

Well I have to say that I don't have a complaint. But that I would like to say a BIG THANK-YOU to the cashier that waited on me in the Corbin, KY store on ll-29-2007. Even though she was the only one in the front of the store at the registers with many customers, she maintained a pleasant and courteous attitude. If only we could all maintain such an attitude this would be a much better to live. Thank you to Ms. Ashley for your most pleasant attitude during this busy holiday season.

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Franklin Johnson
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Dec 02, 2007 11:39 am EST

Seems like KMARTfeedback.com does not exist.

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julie
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Dec 02, 2007 10:25 am EST

This is a bunch of bull----! They ought to pay me for wasting my time.

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J STARK
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Dec 02, 2007 8:46 am EST

Just like kmart to put out a false survey you are the only one on this side of town WALMART AND TARGET ARE ON THE OTHER SIDE OF TOWN. 9TIMES OUT OF 10 KMART DOESN'T HAVE WHAT WE NEED YOU, JUST DON'T ORDER TO FILL YOUR SHELFS. KMART GET A CLUE, SEARS CANT SAVE YOUKOKOMO IN IS BETTER WITH OUT YOU

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kd3
city, US
Dec 02, 2007 6:04 am EST

I found the web site the second time I tried, I am not going to tell you, and lessen my chances, haha, but I will give you a hint.
HINT: go back the the basics on web addresses...

KEEP TRYING!
Good Luck...

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Shawnie Berry
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Dec 01, 2007 7:27 pm EST

FYI people I to was very disappointed to learn that all this was pretty much a hoax, but I used different browsers and I FOUND IT they actually have a survey that you take.

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Virginia M. Simms
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Dec 01, 2007 7:12 pm EST

This fake offer to win $2,500.00 gift card by kmart is a scam! There is no where to do a survey on kmartfeedback.com! Maybe we all should ban together and sue them for false advertisement or something. Any lawyers out there want to handle our complaint against Kmart? If so let us know. Maybe this is their Christmas spirit. They are the spirit of scrooge! Bah Humbug!

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JoAnn Sykes
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Dec 01, 2007 6:41 pm EST

I am really disappointed in K-Mart. If they are trying to make a come back this is a hell of a way to do it.
I agree they have a long way to go to meet the the class and professionalism of Walmart and Meijers. I consider this a real cheap shot!
I would suggest that you take the advice of your customers to remove the false statements on your receipts of being entered into winning a 2500.00 gift card.
How sad it is that you have taken advantage of your customers in such a manner!
Sorry this is disgraceful in my books!

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Judy Teurn
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Dec 01, 2007 6:04 pm EST

Kmart is just another store that I go to...I don't hate it and I don't love it...so there's no point in expressing a strong comment here...

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virginai reich
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Dec 01, 2007 5:26 pm EST

I have tryed to file for the 2500 prize but I can't go on line for Kmartfeedback.com becouse it does not exist. When I buy in this store or any where else I always ask the mark down price if I think its wrong I give them a hard time right there and then. SAVES ME A LOT OF TROUBLE

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Beverly Watts
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Dec 01, 2007 4:01 pm EST

Just returned from K-Mart. Have my receipt that says to go to kmartfeedback.com Site DOES NOT EXIST! What phonies!

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Don Miller
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Dec 01, 2007 2:09 pm EST

Try this link. I got it from the Kmart Customer Care. It took me right to the survey.

https://www.tlgsurvey.com/se.ashx?s=3539CD032C37FBCA

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Ronald J. rich
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Dec 01, 2007 1:57 pm EST

I shopped at KMART Store #4860 on 11/26/07.
Went to 'enter contest for $2,500. prize. Can't find survey!
I shop at this store at least two or three times a month.
I also take advantage of the 'free' internet access. At least I'm thankful for that.

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nancy kulbacki
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Dec 01, 2007 9:30 am EST

i can't get into the site to enter--grrrrrrrrrrr fakes!

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Pamela Paul
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Dec 01, 2007 9:18 am EST

Well what a disapointment ! I actually had a Great experience at the K-mart store to share. And was putting It in today before the seven day deadline. This really BITE's.

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elly boyd
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Dec 01, 2007 5:48 am EST

i to would like to enter the nonexisting 2500 draw. my other complaint is the pricing on merchandise that doesnt exist not on the shelf eather. no price no purchase.

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William P. Hutchinson
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Dec 01, 2007 3:01 am EST

Incorrect pricing was fixed at check out quickly.

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