KFC review: Service

The service I received thru the drive thru was absolutely terrible.. I had to ask three times for butter and honey.. didn't get any silverware or napkins, had to ask for that.. while the guy at the window has his back towards me engaging in other discussions with his coworkers.. I was absolutely appalled at the service at the kfc in Peoria on 91st ave and union hills around 6:00-6:30 on Sunday evening