KFC review: Rude staff

My daughter is hard of hearing But the female staff on the window order at approx 7pm Wednesday August 5 went onto to refuse her service saying she cussed at her? My daughter did not cuss and the other adult says that she did shout the order as the 3rd time of getting it incorrect she felt she should shout it than speak it the manager Jasmine was told my daughter cussed at her! So was refused service it was a meal for me I am disabled she was very upset so when she came home after getting served at a different chicken place not the kfc on magnolia ave riverside c.a she went to the one on van Brian riverside before with no issue so I phoned Jasmine to talk to her who was insistent my daughter called the staff names I tried to talk to her and Jasmine hung up on me I really think this behavior is very bad customer services Jasmine did not witness my child say anything So I am sorry I feel the need to report this but was deeply upset